Exchange Server 2010 UM Troubleshooting Tool
I am pleased to announce that starting today you can download the BETA version of the Exchange UM 2010 troubleshooting tool from Microsoft Download Center.The Exchange Unified Messaging team needs your feedback! Download the tool, use it and let us know your thoughts!
The UM troubleshooting tool is a diagnostic cmdlet which helps Exchange UM administrators to identify misconfigurations in telephony equipment and Exchange 2010 SP1 Unified Messaging settings. It emulates calls and runs a series of diagnostic tests, stating the reason and possible solutions for issues that have been detected. This is the tool you should use whenever someone in your organization complains: “My voice mail is not working!”.
You can download the Exchange 2010 Unified Messaging Troubleshooting (BETA) tool from Microsoft Download Center at https://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=10d2e48f-0846-40b6-b08f-d282309811a2.
We are preparing a set of articles about the tool in TechNet which will be released soon. A separate email will be sent once the articles are published.
You can invoke the PowerShell Get-Help for the cmdlet to find detailed information about each parameter and usage examples (e.g. Get-Help Test-ExchangeUMCallFlow –detailed) .
You can install the tool on a local Unified Messaging server or on any 64 bit computer running:
- Either the Windows 7 or Windows Vista operating systems.
- Either the Windows Server 2008 or Windows Server 2008 R2 operating systems.
Prior to installing the Exchange 2010 Unified Messaging Troubleshooting (BETA) tool, the following components must be installed on a 64 bit version of Windows 7, Windows Vista, or the 64 bit edition of Windows Server 2008:
- Microsoft .NET Framework 3.5 SP1. For information, see Microsoft .NET Framework 3.5 Service Pack 1.
- Microsoft .NET Framework 3.5 Family Update for Windows Vista x64 and Windows Server 2008 x64 updates if the tool will be run on a computer running Windows Vista or Windows Server 2008. For more information, see Microsoft .NET Framework 3.5 Family Update for Windows Vista x64, and Windows Server 2008 x64.
- Windows Remote Management (WinRM) 2.0 and Windows PowerShell V2 (Windows6.0-KB968930.msu). For details, see Microsoft Knowledge Base article 968930, Windows Management Framework Core package (Windows PowerShell 2.0 and WinRM 2.0).
- Unified Communications Managed API 2.0, Core Runtime (64-bit) (UcmaRuntimeWebDownloadX64.msi). For information, see Unified Communications Managed API 2.0, Core Runtime (64-bit).