CRM 2011 Technical Training Online

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For those of you lucky enough to have access to the Microsoft Partner Network portal, you can now access 10 new technical training courses, totalling more than 15 hours of recorded video. This training is recommended for anyone who plans to implement, use, maintain, consult, or support features associated with Microsoft Dynamics CRM 2011.

• Microsoft Dynamics CRM 2011 Application New Features - Part 1 of 2: These features include:  The Ribbon, The Get Started panes, The Most Recently Used options, Forms and Views, Multi-Currency, Negative Pricing, Opportunities, Sales Goals, Connections, Articles, and Queues.
• Microsoft Dynamics CRM 2011 Application New Features - Part 2 of 2: These features include: Custom Activities, Recurring Appointments, Bulk E-mails with Attachments, Teams, Business Units, Security Roles and Field Level Security.
• Microsoft Dynamics CRM 2011 Customization New Features - Part 1 of 2: These features include:  Solutions and Jscript Libraries.
• Microsoft Dynamics CRM 2011 Customization New Features - Part 2 of 2: These features include: Global Option Sets, Filtered Lookups, System Views, and Role Based Forms.
• Microsoft Dynamics CRM 2011 for Microsoft Office Outlook New Features: These features include: Multiple Organization Integration, Data Filters, and ABP Enhancements.
• Microsoft Dynamics CRM 2011 Data Management New Features: These features include: Templates and Data Maps.
• Microsoft Dynamics CRM 2011 Mobile Express New Features: These features include: Field Level Security and Role Base Forms.
• Microsoft Dynamics CRM 2011 Reporting and Data Visualization New Features: These features include: Reporting Extensions, SQL-based Reports, Fetch-based Reports, Reports in Solutions, Grid Filtering, Charts and Dashboards.
• Microsoft Dynamics CRM 2011 E-mail Router New Features: These features include: Smart Matching.
• Microsoft Dynamics CRM 2011 Install and Upgrade New Features: These features include: SharePoint Integration.

This posting is provided "AS IS" with no warranties, and confers no rights.

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Comments

• Anonymous
  November 18, 2010
  I think bookmark "Microsoft Dynamics CRM 2011 Customization New Features - Part 2 of 2" is incorect, because it is directing me on "Microsoft Dynamics CRM 2011 Application New Features - Part 2 of 2"

• Anonymous
  November 19, 2010
  Thanks. I have now corrected the link.

• Anonymous
  December 23, 2010
  I'm currently evaluating the Beta to decide if my company will be migrating over to it, or another CRM. Having access to these videos would have been a really helpful tool to get me accustomed to the system. It's really unfortunate that MS only released this information to Partners, because if I can't figure out how to use this complex system, I'll be forced to go with a simpler CRM software option...

• Anonymous
  December 23, 2010
  The comment has been removed

• Anonymous
  May 12, 2011
  Thanks your links. I have a question want to ask you. If Crm2011 supply the apis about reply  and forworad of outlook that can be called in js? Eg new email in js, you can call Mscrm.GridRibbonActions.addActivityFromGrid Thanks

• Anonymous
  May 12, 2011
  Hi Gloria. I don't think you can control non-CRM ribbon elements from CRM metadata, so you won't be able to customise the standard Outlook "Reply", "Reply All" and "Forward" buttons. However, Outlook itself provides an API to do this, but you need to build an Outlook Add-In using Visual Studio - msdn.microsoft.com/.../bb398246.aspx