Create customer and vendor records with an address in Colombia

The Latin American (LATAM) customer and vendor configuration contains the fiscal information that's required by the fiscal authorities. It also includes a reference to the document classes that can be used in transactions with customers and vendors.

Prerequisites

Before you create records for customers and vendors who are located in Colombia, the following setup must be completed:

• Address formats that are specific to Colombia. These formats must use states for departments and counties for counties.
• Tax codes for the value-added tax (VAT) that will be used (VAT general rate, exempt, and so on).
• Sales tax groups that contain the tax codes that were created.
• Item sales tax groups that contain the tax codes that were created.
• Document classes to use with customer and vendor invoices, credit notes, debit notes, packing slips, and so on. For more information, see Configure sales and purchase invoices for Colombia.
• A customer and vendor set that contains all the document classes that will be used.
• A tax ID for each type of tax identification that your customers and suppliers have.
• A taxpayer type for each type of taxpayer that your customers and suppliers have.

Create a record for a customer in Colombia

1. Go to Accounts receivable > Customers > All customers, and select New.

2. In the Type field, select Organization.

3. In the Customer group field, select a local group.

4. In the Address section, select New, and provide a name for the address.

5. In the Country/region field, select Colombia.

6. Enter the street and street number.

7. Select a state and county, and mark the address as primary.

8. In the Contact information section, select New to create a record for the company phone number.

9. In the Sales demographic section, set the currency to COP (Colombian peso).

10. Configure the terms of payments and the invoice account.

11. Set the delivery terms, mode of delivery, and delivery reason.

12. Select a sales tax group that contains all the tax codes that can have transactions with this customer.

13. In the LATAM section, enter the following information:

    • In the Customer set field, select a set that contains the document classes to use with the customer.
    • In the Taxpayer type field, select a taxpayer that represents an organization. For example, select persona juridica.
    • In the Based in country/region field, select Colombia.
    • In the Country document type field, select a tax ID type. For example, select NIT (tax identification number).
    • Complete the Country document number field with the customer's tax ID number.

Create a record for a vendor in Colombia

1. Go to Accounts payable > Vendors > All vendors, and select New.

2. In the Type field, select Organization.

3. In the Vendor group field, select a local group.

4. In the Address section, select New, and provide a name for the address.

5. In the Country/region field, select Colombia.

6. Enter the street and street number.

7. Select a state and county, and mark the address as primary.

8. In the Contact information section, select New to create a record for the company phone number.

9. In the Sales demographic section, set the currency to COP.

10. Configure the terms of payments and the invoice account.

11. Set the delivery terms, mode of delivery, and delivery reason.

12. Select a sales tax group that contains all the tax codes that can have transactions with this vendor.

13. In the LATAM section, enter the following information:

    • In the Vendor set field, select a set that contains the document classes to use with the vendor.
    • In the Taxpayer type field, select a taxpayer that represents the organization. For example, select persona juridica.
    • In the Based in country/region field, select Colombia.
    • In the Country document type field, select a tax ID type. For example, select NIT.
    • Complete the Country document number field with the vendor's tax ID number.