Collection letter (form)

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

Click Accounts receivable > Setup > Collections > Collection letter.

Use this form to create and manage collection letter sequences and connect them with multiple collection letter lines. Collection letter lines contain the following information:

• Fee amounts

• The number of days before the collection letter can be generated

• Which account the fee is posted to

Note

To be able to use collection letter sequences, you must attach the collection letter sequence to a customer posting profile in the Collection letter sequence field in the Customer posting profiles form. Then, specify when you want the next collection letter sequence code updated in the Collection letter journal by using the Accounts receivable parameters form. (Click Accounts receivable > Setup > Accounts receivable parameters. Click Collections. In the Update collection letter code field, select Posting or Printout.)

Task that uses this form

Set up a collection letter sequence

Navigating the form

The following tables provide descriptions for the controls in this form.

Tabs

Upper pane

Tab	Description
Overview	View the list of collection letter sequences.
General	View the Overview tab information for the selected sequence.

Lower pane

Tab	Description
Overview	Enter or view the list of collection letter codes that compose the collection letter sequence that is selected in the upper pane.
General	Enter or view information for the selected collection letter code.
Note	Enter or view the note that will be printed on the collection letter for the collection letter code.

Button

Button	Description
Translations	Open a form where you can enter and view the note in other languages.

Fields

Fields	Description
Collection letter sequence	Enter the identifier of the collection letter sequence.
Description	Enter a name for the collection letter sequence.
Terms of payment	Enter or select the payment code that was generated by using the Terms of payment form.
Collection letter code	Select the collection letter code for the current collection letter sequence. Note The collection letter sequence is composed of one or more collection letter codes in sequence, and could end with a collection. Example The collection letter sequence could have one of the following structures. Sequence 1 Sequence 2 Sequence 3 Sequence 4 Collection letter 1 Collection letter 1 Collection letter 1 Collection letter 1 Collection letter 2 Collection letter 2 Collection letter 2 Collection Collection Collection letter 3 Collection letter 4 Collection
Description	The description of the collection letter code.
Currency	Enter the currency code for fees that are calculated during the collection process. Note Only customers who use this currency code will be charged the fee that you specify in the Fee in currency field. It is possible to have several lines with the same collection letter code and different currency codes. The fee will be calculated in the specified currency and the transactions will be listed in the original currency on the collection letter.
Main account	The main account where the fee is posted.
Fee in currency	Enter the amount of the fee to charge. The fee currency is always the customer's default currency, which is independent of the invoice currency.
Item sales tax group	The sales tax group that is used to calculate sales tax on the fee.
Minimum overdue balance	Enter any minimum amount for collection letters. If an overdue balance is less than the minimum amount, a collection letter is not generated for that transaction.
Days	Enter the number of days in the grace period. This is the number of days after the due date that a collection letter can be generated. The due date that is used for the calculation depends on the position of the collection letter in the collection letter sequence, as follows: The grace period for collection letter 1 is relative to the due date on the invoice. The grace period for collection letters 2 and higher is relative to the date that the previous collection letter is posted or printed, depending on the selection in the Update collection letter code field in the Accounts receivable parameters form.
Block	Select this check box to stop the customer from additional deliveries and invoicing. To unblock the account, select No in the Invoicing and delivery on hold field in the Customers form.
Note	Enter the text to appear on the collection letter for the selected collection letter code. The collection letter text is linked with the active collection letter code.

See also

Create collection letters

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