Install Commerce Data Exchange: Synch Service (Retail Store Connect)
Applies To: Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack
Commerce Data Exchange: Synch Service is a service that shares data among retail components. These components include the head office, stores, and individual point of sale (POS) terminals. When you install Synch Service, the Retail Salt Utility and Retail Scheduler are also installed. The Retail Salt Utility provides extra encryption for the passwords and credentials that are associated with the Retail system. Retail Scheduler is used to manage the distribution of data between the head office and the stores.
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Retail components are available only with Microsoft Dynamics AX 2012 Feature Pack and Microsoft Dynamics AX 2012 R2. In Microsoft Dynamics AX 2012 Feature Pack, Synch Service is called Retail Store Connect.
Before you install Synch Service
Determine how many instances of Synch Service you will install, and on which computers.
In a basic deployment of Retail, one instance of Synch Service is installed at the head office, and one instance is installed at each store. In this scenario, the head-office instance communicates with AOS, and a store instance communicates with the store database.
Operations in a large organization may scale more efficiently if you install multiple Synch Service instances at each site, either on a single server or on multiple servers. For more information, see Run multiple instances of Synch Service.
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Although a single instance of Synch Service can manage all communications for the organization, excessive load or network latency may degrade performance.
If Retail Scheduler will be used on a Microsoft Dynamics AX client computer to run jobs and send data to stores, install Synch Service on the client system.
Determine whether you will use network load balancing (NLB) and IPsec. Retail supports network load balancing (NLB) for data coming from the store to Microsoft Dynamics AX. NLB is not supported for outbound data. If you are using multiple instances of Synch Service, NLB can distribute incoming data among them, but all instances must have the same service name. If IPsec is enabled, NLB is not recommended.
Select a service account for the Synch Service service. For information about the requirements for service accounts, see Create service accounts.
On the computer where you plan to install this component, run the prerequisite validation utility to verify that system requirements have been met. For information about how to run the prerequisite validation utility, see Check prerequisites.
For more information about the hardware and software requirements for Microsoft Dynamics AX, see the system requirements.
Install Synch Service
Use this procedure to install Synch Service. If you install other Microsoft Dynamics AX components at the same time, the installation pages vary, depending on the components that you are installing.
Start Microsoft Dynamics AX Setup. Under Install, select Microsoft Dynamics AX components.
Advance through the first wizard pages.
If the Setup Support files have not yet been installed on this computer, the Select a file location page is displayed. The Setup Support files are required for installation. Provide a file location or accept the default location, and then click Next. On the Ready to install page, click Install.
On the Select installation type page, click Custom installation, and then click Next.
On the Select components page, select Synch Service, and then click Next.
On the Configure Commerce Data Exchange: Synch Service page, select the checkbox if you want to configure Synch Service.
To create a message database for Synch Service, enter the name of the server where you want to create the database, and then enter a name for the new database.
To configure the service account for Synch Service, enter a user name and password.
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If you need to change this information later or configure other settings such as port and service name, you must use the Synch Service Settings Wizard. For more information, see Configure settings for Synch Service.
On the Prerequisite validation results page, resolve any errors. For more information about how to resolve prerequisite errors, see Check prerequisites. When no errors remain, click Next.
On the Ready to install page, click Install.
After the installation is completed, click Finish to close the wizard.