Set up return reason code groups

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3, Microsoft Dynamics AX 2012 R2, Microsoft Dynamics AX 2012 Feature Pack, Microsoft Dynamics AX 2012

1. Click Sales and marketing > Setup > Sales orders > Returns > Return reason code groups.

2. Press CTRL+N to create a line for a new return reason code group.

3. In the Return reason code group field, type an identifier for this group.

4. In the Description field, type a brief phrase to explain how this group will be used.

See also

Set up return reason codes

Return reason code groups (form)