Unified Messaging Call Transfer Errors and Events

 

Applies to: Exchange Server 2010 SP3, Exchange Server 2010 SP2

Microsoft Exchange Server 2010 Unified Messaging (UM) generates call transfer events in Event Viewer so that you can troubleshoot and verify the performance of call transfers in Unified Messaging. Event Viewer tracks the following kinds of events in the following order based on importance:

1. Error events

2. Warning events

3. Informational events

Call Transfer Errors and Events

The following table provides a list of the UM call transfer events that you can use to troubleshoot and monitor Unified Messaging.

Call transfer events

Event ID	Category	Event type	Logging	Value or description	Class
1024	UMCore	Information	LogAlways	The Unified Messaging server is transferring a call from "%1", with diversion "%2", to extension number "%3". The call ID is "%4".	Call Transfer
1025	UMCore	Error	LogAlways	The voice call with ID "%1" did not transfer to "%2" because: "%3"	Call Transfer
1026	UMCore	Information	LogAlways	A call was transferred successfully from "%1", with diversion information "%2", to extension number "%3". The call ID was "%4".	Call Transfer
1073	UMManagement	Information	LogAlways	The Unified Messaging server transferred a call to "%1".	Call Transfer
1136	UMCore	Warning	LogAlways	An error occurred while transferring the call to the phone number "%1". The call ID is: "%2".	Call Transfer

For More Information

Performance Counter Reference for Unified Messaging Servers

Error and Event Reference for Unified Messaging Servers

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