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How to Create an Outlook Profile for Users to Use with RPC over HTTP

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This topic explains how to create a Microsoft® Office Outlook® profile for users to use with RPC over HTTP.

For your users to use RPC over HTTP from their client computer, they must create an Outlook profile that uses the required RPC over HTTP settings. These settings enable Secure Sockets Layer (SSL) communication with Basic authentication or NTLM authentication. SSL is required when you use RPC over HTTP.

Before You Begin

Before you begin the procedure in this topic, confirm the following:

  • You are running one of the following on the client computer:

    • Microsoft Windows® XP with Service Pack 1 and 331320 hotfix or later

    • Microsoft Windows Server 2003

  • You are running Outlook 2003 on the client computer.

  • You have completed all other steps for configuring RPC over HTTP on your Exchange servers.

Procedure

To create an Outlook profile for users to use with RPC over HTTP

  1. On the client computer where Outlook 2003 is installed, click Start, and then click Control Panel.

  2. In Control Panel, perform one of the following tasks:

    • If you are using Category View, in the left pane, under See Also, click Other Control Panel Options, and then click Mail.

    • If you are using Classic View, double-click Mail.

  3. In Mail Setup, under Profiles, click Show Profiles.

  4. In Mail, click Add.

  5. In New Profile, in the Profile Name box, type a name for this profile, and then click OK.

  6. In the E-mail Accounts wizard, click Add a new e-mail account, and then click Next.

  7. On the Server Type page, click Microsoft Exchange Server, and then click Next.

  8. On the E-mail Accounts page, do the following:

    1. In the Microsoft Exchange Server box, type the fully qualified domain name (FQDN) of your back-end Exchange server where your mailbox resides.

    2. Click to clear the Use Cached Exchange Mode check box.

      Important

      Temporarily turn off Cached Exchange mode to test your configuration. We recommend that you enable Cached Exchange mode after you test your RPC over HTTP configuration.

    3. In the User Name box, type the name of the user account that you want to use.

    4. Click More Settings.

      Note

      At this stage, the client application attempts to resolve the user name on the Exchange server. If you cannot access your Exchange back-end server directly by using TCP/IP, this operation will time out and present a dialog box that prompts you to confirm your user name and mailbox. Click Cancel on this dialog box.

  9. In the Microsoft Exchange Server dialog box, do the following:

    1. On the Connection tab, in the Connection pane, select either Connect using my Local Area Network (LAN) or Connect using Internet Explorer's or a 3rd party dialer. Select the connection type based on the method that you use to connect to the Internet.

    2. On the Connection tab, in the Exchange over the Internet pane, select the Connect to my Exchange mailbox using HTTP check box.

      Note

      If the Exchange over the Internet area does not appear on the Connection tab, see the How to Verify Client Computer Configuration.

    3. Click Exchange Proxy Settings.

  10. In the Exchange Proxy Settings dialog box, in the Connections Settings pane, perform the following steps:

    1. Enter the FQDN of the RPC proxy server in the Use this URL to connect to my proxy server for Exchange box. The RPC proxy server is the Exchange server that users can connect to on the Internet. For example, type mail.contoso.com.

    2. Select the Connect using SSL only check box.

    3. If you want to enable mutual authentication, select the Mutually authenticate the session when connecting with SSL check box.

    4. If you enabled mutual authentication, enter the FQDN of the RPC proxy server in the Principle name for proxy server box. Use the format: msstd:FQDN of RPC Proxy Server.

    5. As an optional step, you can configure Outlook 2003 to connect to your Exchange server by default by using RPC over HTTP. To do this, select the check box next to On fast networks, connect to Exchange using HTTP first, then connect using TCP/IP.

      Note

      Outlook defines a fast connection as a connection that is faster than 128 kilobits per second (Kbps). Outlook defines a slow connection as a connection that is slower than or equal to 128 Kbps.

      The following figure shows the Exchange Proxy Settings dialog box.

      Exchange Proxy Settings

      Exchange Proxy Settings in Outlook Profile

  11. In the Exchange Proxy Settings dialog box, in the Proxy authentication settings pane, in the Use this authentication when connecting to my proxy server for Exchange list, select either Basic Authentication or NTLM Authentication.

  12. Click OK in the Exchange Proxy Settings box, click OK in the Microsoft Exchange Server box, click Next on the E-mail Accounts page, click Finish to close the wizard, and then click OK.

To modify an existing Outlook profile for users to use with RPC over HTTP

  1. Use either Control Panel or Outlook to open the E-Mail Accounts wizard.

    To open the E-Mail Accounts wizard using Control Panel, do the following:

    1. On the client computer where Outlook 2003 is installed, click Start, and then click Control Panel.

    2. In Control Panel, perform one of the following tasks:

      •   If you are using Category View, in the left pane, under See Also, click Other Control Panel Options, and then click Mail.

      •   If you are using Classic View, double-click Mail.

    3. In Mail Setup, under Profiles, click Show Profiles.

    4. In Mail, click the profile that you want to change, and then click Properties.

    5. In Mail Setup, click E-mail Accounts.

    To open the E-Mail Accounts wizard using Outlook, do the following:

    1. In Outlook, on the Tools menu, click E-Mail Accounts.

  2. In the E-mail Accounts wizard, click View or change existing e-mail accounts, and then click Next.

  3. On the E-mail Accounts page, select the Microsoft Exchange Server account, and then click Change.

  4. On the Exchange Server Settings page, click More Settings.

  5. In the Microsoft Exchange Server dialog box, do the following:

    1. On the Connection tab, in the Connection pane, select either Connect using my Local Area Network (LAN) or Connect using Internet Explorer's or a 3rd party dialer. Select the connection type based on the method that you use to connect to the Internet.

    2. On the Connection tab, in the Exchange over the Internet pane, select the Connect to my Exchange mailbox using HTTP check box.

    3. Click Exchange Proxy Settings.

  6. In the Exchange Proxy Settings dialog box, in the Connections Settings pane, do the following steps:

    1. Enter the fully qualified domain name (FQDN) of the RPC proxy server in the Use this URL to connect to my proxy server for Exchange box. The RPC proxy server is the Exchange server that users can connect to on the Internet. For example, type mail.contoso.com.

    2. Select the Connect using SSL only check box.

    3. If you want to enable mutual authentication, select the Mutually authenticate the session when connecting with SSL check box.

    4. If you enabled mutual authentication, enter the FQDN of the RPC proxy server in the Principle name for proxy server box. Use the format: msstd:FQDN of RPC Proxy Server.

    5. As an optional step, you can configure Outlook 2003 to connect to your Exchange server by default by using RPC over HTTP. To do this, select the check box next to On fast networks, connect to Exchange using HTTP first, then connect using TCP/IP.

      Note

      Outlook defines a fast connection as a connection that is faster than 128 kilobits per second (Kbps). Outlook defines a slow connection as a connection that is slower than or equal to 128 Kbps.

      The following figure shows the Exchange Proxy Settings dialog box.

      Exchange Proxy Settings

      Exchange Proxy Settings in Outlook Profile

  7. In the Exchange Proxy Settings dialog box, in the Proxy authentication settings pane, in the Use this authentication when connecting to my proxy server for Exchange list, select either Basic Authentication or NTLM Authentication.

  8. Click OK in the Exchange Proxy Settings box, click OK in the Microsoft Exchange Server box, click Next on the E-mail Accounts page, click Finish to close the wizard, and then click OK.

For More Information

For more information about configuring Outlook 2003 profiles for RPC over HTTP, see:

For information about deploying RPC over HTTP in different Exchange Server 2003 scenarios, see the following topics in the Exchange Server 2003 RPC over HTTP Guide: