Provide support - Get the customer service requests by ID

Service:

Partner Center Rest

API Version:

v1

pobiera określone żądanie obsługi

GET https://api.partnercenter.microsoft.com/v1/customers/{customer_id}/servicerequests/{service_request_id}

Parametry identyfikatora URI

Nazwa	W	Wymagane	Typ	Opis
customer_id	path	True	string	identyfikator dzierżawy klienta skojarzonego z żądaniem obsługi
service_request_id	path	True	string	identyfikator biletu żądania obsługi

Odpowiedzi

Nazwa	Typ	Opis
200 OK	ServiceRequest	Powodzenie Media Types: "text/plain", "application/json", "text/json"
404 Not Found	ProblemDetails	Nie znaleziono Media Types: "text/plain", "application/json", "text/json"
Other Status Codes	ProblemDetails	Błąd Media Types: "text/plain", "application/json", "text/json"

Definicje

Nazwa	Opis
BookingAppointment
DateTimeTimeZone
FileInfo
ProblemDetails
ResourceAttributes
ServiceRequest
ServiceRequestAdditionalInfo
ServiceRequestContact
ServiceRequestNote
ServiceRequestOrganization
ServiceRequestSeverity
ServiceRequestStatus

BookingAppointment

Nazwa	Typ	Opis
customerEmailAddress	string	customerEmailAddress
customerName	string
customerPhone	string
end	DateTimeTimeZone
notes	string
serviceRequestId	string
start	DateTimeTimeZone

DateTimeTimeZone

Nazwa	Typ	Opis
dateTime	string
timeZone	string

FileInfo

Nazwa	Typ	Opis
comment	string
extensionType	string
fileNameWithoutExtension	string
fileSize	integer
id	string
location	string

ProblemDetails

Nazwa	Typ	Opis
detail	string
instance	string
status	integer
title	string
type	string

ResourceAttributes

Nazwa	Typ	Opis
etag	string
objectType	string

ServiceRequest

Nazwa	Typ	Opis
additionalInfo	ServiceRequestAdditionalInfo[]
appointment	BookingAppointment
attributes	ResourceAttributes
countryCode	string
createdDate	string
creationChannel	string
description	string
emailCcList	string[]
fileLinks	FileInfo[]
id	string
lastClosedDate	string
lastModifiedDate	string
lastUpdatedBy	ServiceRequestContact
newNote	ServiceRequestNote
notes	ServiceRequestNote[]
organization	ServiceRequestOrganization
primaryContact	ServiceRequestContact
productId	string
productName	string
severity	ServiceRequestSeverity
status	ServiceRequestStatus
supportTopicDescription	string
supportTopicId	string
supportTopicName	string
title	string

ServiceRequestAdditionalInfo

Nazwa	Typ	Opis
payLoad
type	string

ServiceRequestContact

Nazwa	Typ	Opis
contactId	string
email	string
firstName	string
lastName	string
organization	ServiceRequestOrganization
phoneNumber	string
preferredContactMethod	string

ServiceRequestNote

Nazwa	Typ	Opis
createdByName	string
createdDate	string
text	string
updatedByName	string

ServiceRequestOrganization

Nazwa	Typ	Opis
id	string
name	string
phoneNumber	string

ServiceRequestSeverity

Nazwa	Typ	Opis
0	Integer
1	Integer
2	Integer
3	Integer

ServiceRequestStatus

Nazwa	Typ	Opis
0	Integer
1	Integer
2	Integer
3	Integer