Create a unified customer profile in Dynamics 365 Customer Insights - Data

  • Module
  • 8 Units
Intermediate
Administrator
Business Analyst
Data Analyst
Business User
Functional Consultant
Dynamics 365
Customer Insights - Data

Dynamics 365 Customer Insights - Data is an intuitive and flexible customer data platform (CDP) that helps you unlock insights and build a deeper understanding of your customers. In this module, you'll learn about creating a unified customer profile in Customer Insights - Data.

Learning objectives

In this module, you will:

  • Learn how to create a Customer Insights - Data instance.
  • Learn how to ingest data.
  • Learn about data unification.

Prerequisites

Basic understanding of Dynamics 365