Roles and responsibilities

This article outlines your responsibilities and Windows Autopatch's responsibilities when:

• Preparing to activate Windows Autopatch features
• Deploying the service
• Operating with the service

Prepare

Task	Your responsibility	Windows Autopatch
Review the prerequisites	✔️	❌
Review the FAQ	✔️	❌
Review the service data platform and privacy compliance details	✔️	❌
Consult the Deployment guide	✔️	❌
Ensure device prerequisites are met and in place prior to feature activation	✔️	❌
Ensure infrastructure and environment prerequisites are met and in place before feature activation	✔️	❌
Prepare to remove your devices from existing unsupported Windows update and Microsoft 365 policies	✔️	❌
Configure required network endpoints	✔️	❌
Activate Windows Autopatch features	✔️	❌
Identify stakeholders for deployment communications	✔️	❌

For more information and assistance with preparing for your Windows Autopatch deployment journey, see Need additional guidance.

Deploy

Task	Your responsibility	Windows Autopatch
Add and verify admin contacts in Microsoft Intune	✔️	❌
Deploy and configure Windows Autopatch service configuration	❌	✔️
Educate users on the Windows Autopatch end user update experience Windows quality update end user experience Windows feature update end user experience Microsoft 365 Apps for enterprise end user experience Microsoft Edge end user experience Microsoft Teams end user experience	✔️	❌
Review network optimization Prepare your network Delivery Optimization	✔️	❌
Review existing configurations Remove your devices from existing unsupported Windows Update and Microsoft 365 policies Consult General considerations	✔️	❌
Confirm your update service needs and configure your workloads Allow or block Microsoft 365 Apps for enterprise updates Manage driver and firmware updates Customize Windows Update settings Decide your Windows feature update versions(s)	✔️	❌
Consider your Autopatch groups distribution Create an Autopatch group	✔️	❌
Register devices Review your device registration options Register your first devices	✔️	❌
Review devices report	❌	✔️
Automatically assign devices to deployment rings at device registration Windows Autopatch group deployment rings	❌	✔️
Remediate registration issues For devices displayed in the Not ready tab For devices displayed in the Not registered tab For devices with conflicting configurations	✔️	❌
Populate the Test and Last deployment ring membership Windows Autopatch group deployment rings	✔️	❌
Manually override device assignments to deployment rings	✔️	❌
Review device conflict scenarios Device conflict in deployment rings within an Autopatch group Device conflict across different Autopatch groups	✔️	❌
Communicate to end-users, help desk and stakeholders	✔️	❌

Manage

Task	Your responsibility	Windows Autopatch
Maintain contacts in the Microsoft Intune admin center	✔️	❌
Maintain and manage the Windows Autopatch service configuration	❌	✔️
Maintain customer configuration to align with the Windows Autopatch service configuration	✔️	❌
Resolve service remediated device conflict scenarios Device conflict in deployment rings within an Autopatch group	❌	✔️
Resolve remediated device conflict scenarios Device conflict across different Autopatch groups Device conflict prior to device registration	✔️	❌
Maintain the Test and Last deployment ring membership Windows Autopatch deployment rings	✔️	❌
Define and implement service default release schedule	❌	✔️
Maintain your workload configuration and custom release schedule Manage driver and firmware updates Customize Windows Update settings Decide your Windows feature update version(s)	✔️	❌
Communicate the update release schedule to IT admins	❌	✔️
Release updates (as scheduled) Windows quality updates Windows feature updates Microsoft 365 Apps for enterprise Microsoft Edge Microsoft Teams	❌	✔️
Release updates	❌	✔️
Release updates (OOB)	❌	✔️
Deploy updates to devices	❌	✔️
Monitor Windows quality or feature updates through the release cycle	❌	✔️
Review release announcements	✔️	❌
Review deployment progress using Windows Autopatch reports Windows quality update reports Windows feature update reports	✔️	❌
Pause updates (initiated by you)	✔️	❌
Run ongoing post-registration device readiness checks	❌	✔️
Maintain existing configurations Remove your devices from existing and unsupported Windows update and Microsoft 365 policies Consult General considerations	✔️	❌
Understand the health of Up to date devices and investigate devices that are Not up to date Not ready have Device alerts have conflicting configurations
Raise, manage and resolve a service incident if an update management area isn't meeting the service level objective	❌	✔️
Exclude a device	✔️	❌
Register a device that was previously excluded	✔️	❌
Request deactivation from Windows Autopatch	✔️	❌
Remove Windows Autopatch data from the service and exclude devices	❌	✔️
Maintain update configuration & update devices post deactivation from Windows Autopatch	✔️	❌
Review and respond to Message Center and Service Health Dashboard notifications Windows quality update communications Add and verify admin contacts	✔️	❌
Highlight Windows Autopatch management alerts that require customer action Tenant management alerts Policy health and remediation	❌	✔️
Review and respond to Windows Autopatch management alerts Tenant management alerts Policy health and remediation	✔️	❌
Raise and respond to support requests	✔️	❌
Manage and respond to support requests	❌	✔️
Review the What's new section to stay up to date with updated feature and service releases	✔️	❌