Session list for Mobile Apps
Important
Clarity retains Recordings for 30 days from the time of recording. However, Favorite recordings and a randomly selected recording will be retained for up to 13 months.
The session list showcases Clarity's recordings of your user sessions ordered by default based on recency. The list is in the left panel in the Recordings section.
The content of the list varies according to the filters you set. Set restrictive criteria to see a targeted and focused list.
View session cards
Each card represents a separate session recording. Play each recording by selecting the card. The card has relevant metadata to help you decide the suitable recording to watch.
Let's explore the card in detail.
| Display | Definition |
|---|---|
| Entry screen | The entry screen where the user entered the app. This screen marks the beginning of a session. |
| Exit screen | The exit screen where the user left the app. This screen marks the ending of a session. |
| Time stamp | The time of the day when the user entered the app. |
| Date | The specific day when the user was on the app. |
| Duration | The total amount of time spent in a session. |
| Taps | The total number of taps in a session. |
| Screens | The total number of screens visited in a session. |
| User ID | The current user's identifier that helps you view user profile. Learn more about Visitor profile |
| Device | The specific mobile device type where the user session is recorded. |
| Operating system | The specific operating system where the user session is recorded. |
| Country/Region | The specific country/region where the user session is recorded. |
Take action on session cards
The bottom of each card contains icons that allow you to take action on the session.
| Display | Action |
|---|---|
| Session Insights | Generate session insights based on user engagement. Learn more Session Insights |
| Favorite | Each card has a favorite icon. Favorite the recordings you want to keep around for future analysis. Learn more about Favorites. |
| Share | Share the session recording with others on your team. Learn more about sharing. |
| Visitor profile | Visitor profile provides a detailed glimpse into your visitor activities. Learn more about visitor profile. |
| More details | See more details about the session recording. |
Sort the sessions
The list shows the top number of sessions. By default, the list is ordered by most recent. Sort them by selecting Sort.
Available sorting options:
- Date
- Duration
- Taps
- Screens
Favorite the sessions
Your Favorites are recordings you want to keep around for analysis or sharing with others. You can favorite a recording from the session list or the inline player.
Add session cards to a favorites list by selecting the star icon on any card. When selected, the card appears in the Favorites tab. To view a favorite recording, select the Favorites tab.
Remove a card from the favorites list by unselecting the star.
Favorite recordings tab
Important
Clarity retains Favorite recordings for up to 13 months.
Each card has a favorite icon. As you select the icon, you can view the recording under the Favorite recordings tab. There's no limit on the number of favorited sessions. You can sort these recordings using the Sort tab.
This tab contains favorited recordings to applied filters. For example, when you add the '7 days' time filter, you can view the favorite recordings of the last seven days.
Filter your favorites at any time by selecting the sort button.
How can I view all favorited recordings?
Try the following, if you don't find all favorited recordings:
Clear all the filters.
Change the date range to the last 12 months.
Watched or unwatched state
The color of a session card's outline tells you about it.
| Outline | Meaning | Image |
|---|---|---|
| Normal | An unwatched recording. |
|
| Bold | A recording you're currently watching. |
|
| Dimmed | A recording you've watched. |
|
Note
Currently, you cannot filter recordings by their watched/unwatched state.
FAQ
For more answers, refer to FAQ.