SupportTicketDetails Interface
public interface SupportTicketDetails
An immutable client-side representation of SupportTicketDetails.
Method Summary
| Modifier and Type | Method and Description |
|---|---|
| abstract Consent |
advancedDiagnosticConsent()
Gets the advanced |
|
abstract
Contact |
contactDetails()
Gets the contact |
|
abstract
Offset |
createdDate()
Gets the created |
| abstract String |
description()
Gets the description property: Detailed description of the question or issue. |
| abstract String |
enrollmentId()
Gets the enrollment |
| abstract String |
fileWorkspaceName()
Gets the file |
| abstract String |
id()
Gets the id property: Fully qualified resource Id for the resource. |
|
abstract
Support |
innerModel()
Gets the inner com. |
|
abstract
Is |
isTemporaryTicket()
Gets the is |
|
abstract
Offset |
modifiedDate()
Gets the modified |
| abstract String |
name()
Gets the name property: The name of the resource. |
| abstract String |
problemClassificationDisplayName()
Gets the problem |
| abstract String |
problemClassificationId()
Gets the problem |
| abstract String |
problemScopingQuestions()
Gets the problem |
|
abstract
Offset |
problemStartTime()
Gets the problem |
|
abstract
Quota |
quotaTicketDetails()
Gets the quota |
|
abstract
Support |
refresh()
Refreshes the resource to sync with Azure. |
|
abstract
Support |
refresh(Context context)
Refreshes the resource to sync with Azure. |
| abstract Boolean |
require24X7Response()
Gets the require24X7Response property: Indicates if this requires a 24x7 response from Azure. |
|
abstract
List<Secondary |
secondaryConsent()
Gets the secondary |
| abstract String |
serviceDisplayName()
Gets the service |
| abstract String |
serviceId()
Gets the service |
|
abstract
Service |
serviceLevelAgreement()
Gets the service |
|
abstract
Severity |
severity()
Gets the severity property: A value that indicates the urgency of the case, which in turn determines the response time according to the service level agreement of the technical support plan you have with Azure. |
| abstract String |
status()
Gets the status property: Status of the support ticket. |
|
abstract
Support |
supportEngineer()
Gets the support |
| abstract String |
supportPlanDisplayName()
Gets the support |
| abstract String |
supportPlanId()
Gets the support |
| abstract String |
supportPlanType()
Gets the support |
| abstract String |
supportTicketId()
Gets the support |
|
abstract
Technical |
technicalTicketDetails()
Gets the technical |
| abstract String |
title()
Gets the title property: Title of the support ticket. |
| abstract String |
type()
Gets the type property: The type of the resource. |
| abstract Update |
update()
Begins update for the Support |
Method Details
advancedDiagnosticConsent
public abstract Consent advancedDiagnosticConsent()
Gets the advancedDiagnosticConsent property: Advanced diagnostic consent to be updated on the support ticket.
Returns:
contactDetails
public abstract ContactProfile contactDetails()
Gets the contactDetails property: Contact information of the user requesting to create a support ticket.
Returns:
createdDate
public abstract OffsetDateTime createdDate()
Gets the createdDate property: Time in UTC (ISO 8601 format) when the support ticket was created.
Returns:
description
public abstract String description()
Gets the description property: Detailed description of the question or issue.
Returns:
enrollmentId
public abstract String enrollmentId()
Gets the enrollmentId property: Enrollment Id associated with the support ticket.
Returns:
fileWorkspaceName
public abstract String fileWorkspaceName()
Gets the fileWorkspaceName property: File workspace name.
Returns:
id
public abstract String id()
Gets the id property: Fully qualified resource Id for the resource.
Returns:
innerModel
public abstract SupportTicketDetailsInner innerModel()
Gets the inner com.azure.resourcemanager.support.fluent.models.SupportTicketDetailsInner object.
Returns:
isTemporaryTicket
public abstract IsTemporaryTicket isTemporaryTicket()
Gets the isTemporaryTicket property: This property indicates if support ticket is a temporary ticket.
Returns:
modifiedDate
public abstract OffsetDateTime modifiedDate()
Gets the modifiedDate property: Time in UTC (ISO 8601 format) when the support ticket was last modified.
Returns:
name
public abstract String name()
Gets the name property: The name of the resource.
Returns:
problemClassificationDisplayName
public abstract String problemClassificationDisplayName()
Gets the problemClassificationDisplayName property: Localized name of problem classification.
Returns:
problemClassificationId
public abstract String problemClassificationId()
Gets the problemClassificationId property: Each Azure service has its own set of issue categories, also known as problem classification. This parameter is the unique Id for the type of problem you are experiencing.
Returns:
problemScopingQuestions
public abstract String problemScopingQuestions()
Gets the problemScopingQuestions property: Problem scoping questions associated with the support ticket.
Returns:
problemStartTime
public abstract OffsetDateTime problemStartTime()
Gets the problemStartTime property: Time in UTC (ISO 8601 format) when the problem started.
Returns:
quotaTicketDetails
public abstract QuotaTicketDetails quotaTicketDetails()
Gets the quotaTicketDetails property: Additional ticket details associated with a quota support ticket request.
Returns:
refresh
public abstract SupportTicketDetails refresh()
Refreshes the resource to sync with Azure.
Returns:
refresh
public abstract SupportTicketDetails refresh(Context context)
Refreshes the resource to sync with Azure.
Parameters:
Returns:
require24X7Response
public abstract Boolean require24X7Response()
Gets the require24X7Response property: Indicates if this requires a 24x7 response from Azure.
Returns:
secondaryConsent
public abstract List<SecondaryConsent> secondaryConsent()
Gets the secondaryConsent property: This property indicates secondary consents for the support ticket.
Returns:
serviceDisplayName
public abstract String serviceDisplayName()
Gets the serviceDisplayName property: Localized name of the Azure service.
Returns:
serviceId
public abstract String serviceId()
Gets the serviceId property: This is the resource Id of the Azure service resource associated with the support ticket.
Returns:
serviceLevelAgreement
public abstract ServiceLevelAgreement serviceLevelAgreement()
Gets the serviceLevelAgreement property: Service Level Agreement information for this support ticket.
Returns:
severity
public abstract SeverityLevel severity()
Gets the severity property: A value that indicates the urgency of the case, which in turn determines the response time according to the service level agreement of the technical support plan you have with Azure. Note: 'Highest critical impact', also known as the 'Emergency - Severe impact' level in the Azure portal is reserved only for our Premium customers.
Returns:
status
public abstract String status()
Gets the status property: Status of the support ticket.
Returns:
supportEngineer
public abstract SupportEngineer supportEngineer()
Gets the supportEngineer property: Information about the support engineer working on this support ticket.
Returns:
supportPlanDisplayName
public abstract String supportPlanDisplayName()
Gets the supportPlanDisplayName property: Support plan type associated with the support ticket.
Returns:
supportPlanId
public abstract String supportPlanId()
Gets the supportPlanId property: Support plan id associated with the support ticket.
Returns:
supportPlanType
public abstract String supportPlanType()
Gets the supportPlanType property: Support plan type associated with the support ticket.
Returns:
supportTicketId
public abstract String supportTicketId()
Gets the supportTicketId property: System generated support ticket Id that is unique.
Returns:
technicalTicketDetails
public abstract TechnicalTicketDetails technicalTicketDetails()
Gets the technicalTicketDetails property: Additional ticket details associated with a technical support ticket request.
Returns:
title
public abstract String title()
Gets the title property: Title of the support ticket.
Returns:
type
public abstract String type()
Gets the type property: The type of the resource.
Returns:
update
public abstract SupportTicketDetails.Update update()
Begins update for the SupportTicketDetails resource.
Returns:
