Get-AzSupportTicket
Get ticket details for an Azure subscription. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error. If no parameters are specified, then this command will retrieve all tickets created in the last week by default.
Syntax
Get-AzSupportTicket
[-SubscriptionId <String[]>]
[-Filter <String>]
[-Top <Int32>]
[-DefaultProfile <PSObject>]
[<CommonParameters>] Get-AzSupportTicket
[-SubscriptionId <String[]>]
-Name <String>
[-DefaultProfile <PSObject>]
[<CommonParameters>] Get-AzSupportTicket
-InputObject <ISupportIdentity>
[-DefaultProfile <PSObject>]
[<CommonParameters>] Description
Get ticket details for an Azure subscription. Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error. If no parameters are specified, then this command will retrieve all tickets created in the last week by default.
Examples
Example 1: Get list of support tickets at subscription level
Get-AzSupportTicket
Name Title SupportTicketId Severity ServiceDisplayName CreatedDate
---- ----- --------------- -------- ------------------ -----------
517f2da6-9bc71cda-278fc71b-7b86-4289-baec-922e8be1a04a test 2403080040012292 Minimal Billing 3/8/2024 9:03:26 PM
test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4 test ticket - please ignore and close 2403060040007460 Minimal Billing 3/6/2024 3:09:28 PM
Lists all the support tickets for an Azure subscription. If no parameters are specified, then this command will retrieve all tickets created in the last week by default.Example 2: Get a support ticket at subscription level
Get-AzSupportTicket -SupportTicketName "test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4"
AdvancedDiagnosticConsent : No
ContactDetailAdditionalEmailAddress :
ContactDetailCountry : USA
ContactDetailFirstName : test
ContactDetailLastName : test
ContactDetailPhoneNumber :
ContactDetailPreferredContactMethod : Email
ContactDetailPreferredSupportLanguage : en-US
ContactDetailPreferredTimeZone : Pacific Standard Time
ContactDetailPrimaryEmailAddress : test@test.com
CreatedDate : 2/22/2024 12:55:38 AM
Description : test ticket - please ignore and close
EnrollmentId :
FileWorkspaceName : 2402220010000447
Id : /subscriptions/76cb77fa-8b17-4eab-9493-b65dace99813/providers/Microsoft.Su
pport/supportTickets/test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4
ModifiedDate : 2/22/2024 5:49:22 AM
Name : test1-5dda17d0-a60d-4f4c-82e3-0fe3604c0ed4
ProblemClassificationDisplayName : Add or update VAT, tax id, PO number or profile information
ProblemClassificationId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc
/problemClassifications/3ec1a070-f242-9ecf-5a7c-e1a88ce029ef
ProblemScopingQuestion :
ProblemStartTime :
QuotaTicketDetailQuotaChangeRequest :
QuotaTicketDetailQuotaChangeRequestSubType :
QuotaTicketDetailQuotaChangeRequestVersion :
Require24X7Response : False
ResourceGroupName :
SecondaryConsent :
ServiceDisplayName : Billing
ServiceId : /providers/Microsoft.Support/services/517f2da6-78fd-0498-4e22-ad26996b1dfc
ServiceLevelAgreementExpirationTime : 2/22/2024 8:56:00 PM
ServiceLevelAgreementSlaMinute : 480
ServiceLevelAgreementStartTime : 2/22/2024 12:55:38 AM
Severity : Minimal
Status : Updating
SupportEngineerEmailAddress :test@test.com
SupportPlanDisplayName : Azure Support Plan - Internal
SupportPlanId : U291cmNlOkF6dXJlTW9kZXJuLFN1YnNjcmlwdGlvbklkOjc2Y2I3N2ZhLThiMTctNGVhYi05ND
kzLWI2NWRhY2U5OTgxMyxTb3ZlcmVpZ25DbG91ZDpQdWJsaWMsT2ZmZXJJZDpNUy1BWlItMDAx
NVAs
SupportPlanType : Azure Internal
SupportTicketId : 2402220010000447
TechnicalTicketDetailResourceId :
Title : test ticket - please ignore and close
Type : Microsoft.Support/supportTicketsGet ticket details for an Azure subscription
Parameters
-DefaultProfile
The DefaultProfile parameter is not functional. Use the SubscriptionId parameter when available if executing the cmdlet against a different subscription.
| Type: | PSObject |
| Aliases: | AzureRMContext, AzureCredential |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-Filter
The filter to apply on the operation. We support 'odata v4.0' filter semantics. Learn more. Status, ServiceId, and ProblemClassificationId filters can only be used with Equals ('eq') operator. For CreatedDate filter, the supported operators are Greater Than ('gt') and Greater Than or Equals ('ge'). When using both filters, combine them using the logical 'AND'.
| Type: | String |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-InputObject
Identity Parameter To construct, see NOTES section for INPUTOBJECT properties and create a hash table.
| Type: | ISupportIdentity |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | True |
| Accept wildcard characters: | False |
-Name
Support ticket name.
| Type: | String |
| Aliases: | SupportTicketName |
| Position: | Named |
| Default value: | None |
| Required: | True |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-SubscriptionId
Azure subscription Id.
| Type: | String[] |
| Position: | Named |
| Default value: | (Get-AzContext).Subscription.Id |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |
-Top
The number of values to return in the collection. Default is 25 and max is 100.
| Type: | Int32 |
| Position: | Named |
| Default value: | None |
| Required: | False |
| Accept pipeline input: | False |
| Accept wildcard characters: | False |