My life as a UC n00b...
Expected outdialing behavior for ‘Play on Phone’ scenarios in Microsoft Exchange Unified Messaging
The Microsoft Exchange Unified Messaging ‘Play on Phone’ feature provides access to voice mail...
Date: 03/09/2010
How to get a free DID SIP Trunk for testing your Unified Communications lab environment
I recently stumbled on a free offering for a DID SIP Trunk (inbound calls only) from a company...
Date: 03/03/2010
How to configure interoperability between Microsoft Exchange Server 2010 Unified Messaging and pbxnsip IP PBX version 3.0
Introduction This guide describes how to configure interoperability between Microsoft Exchange...
Date: 03/02/2010
Need an extra phone line for testing call flows in your Unified Communications lab? Why not try magicJack!
One day while at work, my buddy Geoff Clark and I were discussing how expensive it can be to deploy...
Date: 02/26/2010
Calls routed to Exchange 2010 Unified Messaging servers may be rejected due to URI parsing logic
During the development of Exchange 2010 Unified Messaging, several changes were made to the URI...
Date: 02/12/2010
‘Sorry! Access Denied’ error received when accessing Voice Mail options in Outlook 2010
While using Microsoft Outlook 2010, you may encounter the following error when accessing the Voice...
Date: 01/21/2010
How PIN expiration status is calculated in Microsoft Exchange Unified Messaging
Recently, one of my customers asked me how PIN expiration is determined in Unified Messaging. ...
Date: 09/04/2009
(Part 3 of 3) The complete step-by-step setup guide for deploying Microsoft Unified Communications products with Enterprise Voice in a lab environment using a single Windows Server 2008 Hyper-V computer and a single Internet IP address
Configuring OCS 2007 R2 Communicator Web Access Now we will install the OCS 2007 R2 CWA...
Date: 08/17/2009
(Part 1 of 3) The complete step-by-step setup guide for deploying Microsoft Unified Communications products with Enterprise Voice in a lab environment using a single Windows Server 2008 Hyper-V computer and a single Internet IP address
As a Senior Support Escalation Engineer with the Unified Communications team at Microsoft, I help a...
Date: 08/17/2009
(Part 2 of 3) The complete step-by-step setup guide for deploying Microsoft Unified Communications products with Enterprise Voice in a lab environment using a single Windows Server 2008 Hyper-V computer and a single Internet IP address
Configuring OCS 2007 R2 Edge Next we will install the OCS 2007 R2 Edge role, which provides...
Date: 08/17/2009
A deep dive into the Office Communicator 2007 R2 file transfer process
I had an opportunity recently to dig into the file transfer mechanism in Microsoft Office...
Date: 05/17/2009
How to locate and dial a mail-enabled contact using the Directory Search functionality in Unified Messaging
Contrary to statements published in various third party integration documents, it is possible to...
Date: 04/07/2009
How to enable ‘broadcast’ functionality for voice mail messages in Exchange 2007 Unified Messaging
In Exchange 2007 Unified Messaging, there are no options exposed within the Exchange Management...
Date: 04/01/2009
‘Incompatible Security Setting’ error encountered when calling voice mail from Microsoft Office Communicator
After successfully integrating Office Communications Server 2007 with Exchange Unified Messaging,...
Date: 03/30/2009
Error joining IM/LiveMeeting conferences in Office Communications Server 2007
You may find that all users within an OCS Pool are unable to join a three-way IM conference or join...
Date: 03/30/2009
A noisy (and annoying) red herring in Microsoft Exchange Unified Messaging…
After integrating Office Communications Server 2007 R2 with Microsoft Exchange Unified Messaging,...
Date: 03/22/2009
File transfer problems in OCS 2007 R2 Group Chat
After installing the Group Chat component from Office Communications Server 2007 R2, you may...
Date: 03/21/2009
OCS 2007 R2 Group Chat on Windows Server 2008
Recently I worked with a customer who was trying to install OCS 2007 R2 Group Chat on a member...
Date: 03/19/2009
Integrating AudioCodes MP-114/MP-118 Media Gateways with Microsoft Unified Communications Products
As one of the Subject Matter Experts (SMEs) for the Microsoft Exchange Unified Messaging...
Date: 02/01/2009
How to troubleshoot OCS Mediation server Quality of Service Event ID 25022
This week I accepted a case escalation out of Microsoft EMEA which involved the Quality of...
Date: 01/25/2009
Possible integration problem with Avaya SIP Enablement Services (SES) and Microsoft Exchange Unified Messaging
Over the past few months, I have encountered at least four instances of customers who are having...
Date: 12/25/2008
Automatically restart failed Exchange services using PowerShell...
New blog... first post. Unfortunately I don't have anything ground breaking or earth shattering to...
Date: 12/21/2008