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243% Retorno de inversion en proyectos CRM - Forrester

  • Artigo

A study by Forrester Consulting and commissioned by Microsoft found a 243 percent ROI from Dynamics CRM 2011. Forrester said the benefits of Microsoft Dynamics CRM 2011 include increased sales and lower costs. An analyst said the study's payback period of 4.1 months is "aggressive," and Microsoft has an edge in integrating with other software.

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 El link al reporte completo en PDF

www.microsoft.com/presspass/presskits/dynamics/docs/mstei.pdf

 

Saludos

Pablo V.