If only I had known this - now we all do!
Often the smallest or funniest things can get you a long way - in your own tasks or with a customer case (if you are a partner). Do you also sometimes discover a smart way to use CRM - and smile at that you now can do it even better? Here are some examples and many more can be found in the different materials.
- Shift-click headers to sort on mare than one column
- Save an Advanced Find and share it so other users can have the benefits as well - a quick way for (super)users to make 'views'
- Export search results to Excel and have data dynamic! - Have data populated to a web og management report easy and for every one without SQL or special reporting skills
And the biggy: CRM Accelerators - accelerating Microsoft Dynamics CRM to even higher high's. You will hear more about this very soon in several places and on this blog!
Enjoy CRM together with me! :-)
Martin Houlberg Jensen
CRM Evangelist
Microsoft Dynamics CRM team
Comments
- Anonymous
May 29, 2009
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