Response Point Team Blog
Behind the scenes with the team building the world's easiest small business phone system.
Response Point Product Announcement
Since 2008, we’ve worked to bring you news and updates about Response Point and we’ve appreciated...
Date: 05/14/2010
2 Free VOIP Training Webcasts for Partners from TechEd's Top Speaker!
Introduction to Response Point Analysis with Wireshark (Part 1 of 2)October 6th, 2009, 9:00 -...
Date: 09/22/2009
My New Role
For the past three years I have had the opportunity to lead three startup efforts at Microsoft....
Date: 06/26/2009
Response Point Town Hall Meeting
Response Point Town Hall Meeting - Update on Recent ChangesMicrosoft has made some changes to the...
Date: 06/23/2009
Next chapter for Response Point
This week we made some changes to the Response Point business. I am not expecting impact on current...
Date: 05/07/2009
VPNs and Remote Workers
Erik Lagerway at the SMBPhone blog has a nice overview of how he installed a VPN to support a remote...
Date: 04/22/2009
More RP videos for your web site
Looking for more ways to add Response Point videos and training to your web site? We've just...
Date: 04/21/2009
New Aastra firmware available immediately
From our friends at Response Point OEM Aastra: Aastra Telecom is pleased to announce the...
Date: 04/20/2009
Call Manager and Analytics from RiteTech LLC
Our friends at RiteTech LLC have been busy with some of the new features in SP2. They just...
Date: 04/16/2009
NEW! Syspine 6 Phone Promo Packages Boost Partner Margins!
News from our OEM partner Syspine today: Introducing Syspine P406 and P806 promotional...
Date: 04/15/2009
April 30th Webinar. A VAR’s View: Successful Tips for Selling Response Point
Want to hear the best practices from 3 top Response...
Date: 04/14/2009
The ‘VAR Guy’ speaks to Response Point Partner SMB Phone
The VAR Guy, a web site focused on the day-to-day happenings of partners recently published a...
Date: 04/13/2009
Updated RP site for Microsoft Partners
The Response Point world is centered around our business partners and Microsoft Specialists who help...
Date: 04/10/2009
Use the Small Business Summit Video on your site
Response Point has many great videos you can use on your own web site to show customers how Response...
Date: 04/09/2009
April 17th Webinar : Response Point SP2 Technical Briefing
Robert Brown, Principal Group Program Manager of the Response Point Development team, will lead this...
Date: 04/08/2009
Ask Anna to speak for your company
When you add a person’s name to your Response Point directory, there is a pleasant voice...
Date: 04/03/2009
More Aastralink SIP Trunking Bundle Details
Aastra has published more details about their new “SIP Trunking Bundle" we mentioned...
Date: 04/02/2009
Answers on Telephonation.com
Response Point is designed to be easy to use and manage, but that doesn’t mean you won’t have any...
Date: 03/31/2009
Books We Are Reading … :)
Well sort of… Actually we are working on some small projects here in Redmond with...
Date: 03/30/2009
FYI : Small Business VoIP Requirements List
Our good friend at www.voipsupply.comm , Garret Smith posted this list on what a SMB should...
Date: 03/30/2009
New : AastraLinkRP "SIP Trunking Bundle"
News from Aastra today: “…Aastra, a company specializing in enterprise communications,...
Date: 03/30/2009
FYI : 2009 Microsoft SMB Insight Report…
Here is an interesting research article on SMB’s pulled off of the publicly available Microsoft...
Date: 03/30/2009
“Selling Response Point” Webinar Link
A bit over a week ago Microsoft Canada hosted the Response Point team, SMB Phone, and SBS MVP Jeff...
Date: 03/30/2009
Stuart Crawford is contagious
Well, contagious in a good way. Nice words from RP user and MVP in Canada Stuart Crawford: I...
Date: 03/25/2009
March 18th Microsoft Canada Response Point Webinar
Hear from SBS MVP Jeff Loucks, Trent Johnsen of SMB Phone and the Response Point team on the...
Date: 03/11/2009
New !!! SP2 Learning Resources and Quick Guides
Please feel free to take a look at the new new technical Learning Resources, White papers, and Quick...
Date: 03/10/2009
Barge-in on SP2
When we made SP2 available earlier this month, we were especially proud of our quick turnaround,...
Date: 02/26/2009
ITExpo Training Presentation
Many people are asking us about how they can take the latest training sessions on Response...
Date: 02/25/2009
Internet Connectivity Evaluation Tool
Does your router work with Response Point? Almost always the answer is yes – RP isn’t a...
Date: 02/21/2009
The 10 Step Response Point Partner Playbook
- Select Your Hardware OEM: Aastra, D-Link, or Syspine 2. Choose Your Service Provider:...
Date: 02/18/2009
Video of John Frederiksen Keynote
The video is now posted. Click here to view John’s keynote speech at last week’s ITExpo
Date: 02/13/2009
FYI : Response Point SP2 Technical Resources
New and/or refreshed documentation on SP2: Quick Reference Guides · Voicemail – Quick Reference...
Date: 02/09/2009
John Frederiksen interview at TMCNet
Our new General Manager gave a short video interview at ITExpo this week:...
Date: 02/06/2009
IT Expo East Response Point Keynote
John Frederiksen, Response Point General Manager, delivered the keynote address this morning @ IT...
Date: 02/03/2009
Response Point Solution Seminar @ IT Expo East
The team hosted day one of our Response Point Solution Seminar today here in Miami Beach. Topics...
Date: 02/03/2009
Follow us on Twitter
We’re busy at ITExpo, taking a lot of photos and compiling other news related to our SP2 launch, but...
Date: 02/02/2009
SMB Phone, TotalTel : New Certified Service Providers Announced Today @ IT Expo East
Our Service provider family continues to grow. With our SP2 announcement...
Date: 02/02/2009
Download SP2 Free Today
Today at IT Expo East 2009, we announced the immediate release of our latest upgrade, Response Point...
Date: 02/02/2009
Response Point Town Hall Meeting, Feb. 11 @ 1:00PM (Pacific)
From Feb 2nd through February 5th, the Response Point team will be in Miami for the IT Expo...
Date: 01/28/2009
Time to Celebrate!
The Response Point team opened the champagne and celebrated an important achievement this...
Date: 01/28/2009
RSVP for the Microsoft Response Point Solution Seminar
TMCnet just provided us with this link to RSVP for the free Response Point Solution Seminar at IT...
Date: 01/22/2009
Full Speed Ahead for Response Point
In today’s ugly economy, you don’t have to look far to hear news about cutbacks and...
Date: 01/22/2009
FYI. The Basics on Quintum Gateways and Microsoft Response Point
Our partner Quintum provides two products for Response Point soutiuons: a Response Point Analog...
Date: 01/22/2009
What is a "Certified Response Point Service Provider?
A question came in this week to the Redmond team that we hear every now and then - "What is a...
Date: 01/16/2009
Attention VARs and Agents in Canada : New D-Link Demo Program with 50% Discount
FYI. From our friends at D-Link Canada: The D-Link VoiceCenter Authorized Reseller Program was...
Date: 01/15/2009
Response Point Wins InfoWorld 2009 Technology of Year Award
Response Point has just been announced as one of InfoWorld's 2009 Technology of the Year award...
Date: 01/13/2009
New Book: Microsoft Voice and Unified Communications
Joe Schurman, a good friend of the Response Point team and a name many of you may recognize as he...
Date: 01/12/2009
Response Point G.M to Kickoff IT Expo East with Keynote
Response Point General Manager John Frederiksen will be kicking off the upcoming IT Expo East trade...
Date: 01/07/2009
Aastra, ClearOne, Evangelyze, Quintum Win "Product of Year" Awards for Response Point Offerings
TMCnet announced their "Product of the Year" awards today and we would like to congratulate Aastra,...
Date: 01/06/2009