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My Acclaro (Preview)

My Acclaro allows you to seamlessly connect to the Acclaro client portal to submit your translation projects directly.

This connector is available in the following products and regions:

Service Class Regions
Logic Apps Standard All Logic Apps regions except the following:
     -   Azure Government regions
     -   Azure China regions
     -   US Department of Defense (DoD)
Power Automate Premium All Power Automate regions except the following:
     -   US Government (GCC)
     -   US Government (GCC High)
     -   China Cloud operated by 21Vianet
     -   US Department of Defense (DoD)
Power Apps Premium All Power Apps regions except the following:
     -   US Government (GCC)
     -   US Government (GCC High)
     -   China Cloud operated by 21Vianet
     -   US Department of Defense (DoD)
Contact
Name My Acclaro Support
URL https://www.acclaro.com/support/
Email support@acclaro.com
Connector Metadata
Publisher Acclaro Inc.
Website https://www.acclaro.com/
Privacy Policy https://www.acclaro.com/privacy-policy/
Categories Collaboration;Content and Files

The Acclaro Web Service API is an extensible set of RESTful interfaces that allow customers and partners to automatically manage translation activities with Acclaro, such as file transfers, order creation, quality ratings and status reporting. With the API in use, source content that resides in commercial or custom developed content management systems can be programmatically sent for translation, then subsequently received and published. Any questions or feedback regarding the Acclaro API can be directed to support@acclaro.com.

Prerequisites

You need to be provided with a username and password for My Acclaro. To request the credentials, please contact support@acclaro.com or go here.

Once you have been set up, log into the Portal and get your API key (a bearer token).

How to get credentials

Generate Tokens

The Acclaro API uses JSON (javascript object notation) Web Tokens for authentication. To generate valid API tokens, Acclaro customers can follow the steps below:

Directly contact your Acclaro sales or business development representative with your request for an API token OR send an email request to portal@acclaro.com

Once your request is approved, you will be provided login credentials to the ‘My Acclaro’ customer portal, where you can access the ‘Generate Web Token’ feature from your account Settings page. If you wish to develop and test your API integration with the My Acclaro (Sandbox) API, your sandbox web token can be used with the sandbox endpoint URL, but is not interchangeable with production endpoints.

After generating a web token, you will be presented a string of approximately 100 characters, which can be highlighted and copied to a local clipboard.

Presenting Tokens with Requests

Each API request must present a valid token. This is placed in the "Authorization" HTTP header with the "Bearer" schema.

Token Revocation

If concern ever arises that a token has been compromised, either through digital theft or through accidental public exposure, tokens may be revoked and uniquely re-generated in the Settings page of the ‘My Acclaro’ customer portal.

Token Implementation Details

The token is an RFC 7519 compliant JSON Web Token containing:

  • alg: HS256
  • typ: JWT

Payload

  • sub: acclaro-username
  • iat: timestamp

Signature - HMACSHA256 signature of first two sections

The issue timestamp is used in the revocation list and ensures that every token is unique. The only encryption method supported is HS256. Any attempts to use other encryption methods, such as NONE, will fail.

Get started with your connector

Service URL Endpoints

The Acclaro API is a RESTful interface, residing at:

Arguments to API functions are passed as standard web parameters, which may be URL-encoded if the function is accessed with a GET, for example: https://api.acclaro.com/api/v2/orders?status=new

Arguments may also be encoded into a POST body when using multipart/form-data, usually when a file to be translated is being sent.

Return values are JSON encoded in the HTTP response. Every returned record will contain a field success which will be set to true if the call is successful, or false if it fails. On failure, there will be two additional fields in the record: errorCode is an integer with values as shown later in this document and errorMessage is a text string explaining the failure. On success, many calls have a field data which points to returned data.

Note that the two calls /orders/{orderid}/quote-document and /orders/{orderid}/files/{fileid} return the file data in the response rather than JSON data. You can differentiate between an error response of JSON data or a successful response of file data by checking the mime type or if the data starts with "success":.

Interactive Test Console

In the My Acclaro portal there is an interactive test console which can be accessed here.

This console enables developers to try out the API functionality and see the output of its calls. It is useful for quick tests of API sample workflows that include creating orders, attaching files and submitting for translation.

Order and File Status Summaries

Orders can have the following statuses:

  • new – order is being created by API user
  • getting quote – quote is being generated by Acclaro
  • needs approval – quote is available for client review
  • in preparation – order has been submitted to Acclaro and work has been started
  • in progress – order has been received by Acclaro
  • in review – initial translations have been delivered by Acclaro and are awaiting client feedback before final translations are delivered or client feedback has been provided and Acclaro is preparing final translations for delivery
  • complete – all final translated files in an order are ready for API user pickup
  • canceled – order and all its files have been canceled by Acclaro on request of API user

Source Files can have the following statuses:

  • new – file has been attached to an order that has not yet been submitted
  • getting quote – quote is being generated by Acclaro
  • in progress – file has been received by Acclaro as part of an order
  • preview – an in-progress version of the translated file is ready for API user pickup; editors and proofreaders can review and shared feedback for additional file translation improvements
  • complete – translated file is ready for API user pickup
  • canceled – file has been canceled by Acclaro on request of API user

Target Files can have the following status:

  • complete – translated file is ready for API user pickup

Callbacks

An API user may request to receive callbacks when their data changes. Use the call POST /orders/{orderid}/files/{fileid}/callback to be notified when a file changes, or POST /orders/{orderid}/callback to be notified when an order changes. Changes that may trigger a callback include editing an order's attributes, submitting an order, adding a comment to an order, a status change to an order, a finished version of a file appearing, adding a comment to a file, or a file's status changing.

Each of these API calls includes a URL as an argument. Acclaro will perform an HTTP GET operation on the supplied URL when the specified object changes. If your application needs to be passed a particular ID number to properly interpret this callback, please include it in your URL, i.e. https://www.company.com/admin/plugins/acclaro/filecallback.php?oid=12345.

Acclaro batches the dispatch of callbacks, so there may be a delay of several minutes between the object changing and customer notification. For security reasons, we suggest that on receiving a callback, your application should check its database to see that a valid object has been referenced, and then retrieve the current state of that object from Acclaro with GET /orders/{orderid}/files-info or GET order/{orderid}. In this way, invalid or extra callbacks will not cause problems.

Your script which receives the callback should return a successful HTTP response code in the 200 series. If any other response code is returned, we will assume that you failed to process the callback, and repeat it again a few minutes later. If you continue to return unsuccessful responses, we will retry several times before giving up. If you no longer wish to receive callbacks, you may use DELETE /orders/{orderid}/files/{fileid}/callback or DELETE /orders/{orderid}/callback.

The Callback functionality of the Acclaro API enables integration partners to build end to end automated translation workflows that identify and fetch completed translations as soon as they are available. With the power of callbacks, there are also some risks and coding best practices that should be followed to ensure optimal efficiencies for both the sending and receiving systems. For example, any attempts to change orders or files in response to callbacks indicating changes have occurred could create runaway loops. If you have any questions about callbacks or would like any peer review assistance for your integration code, please send your questions and relevant code snippets to portal@acclaro.com or contact your Acclaro customer representative.

Email Notifications

Similar to callbacks, the API also supports email notifications in a similar fashion with the following calls: POST /orders/{orderid}/files/{fileid}/email, POST /orders/{orderid}/callback, DELETE /orders/{orderid}/files/{fileid}/email and DELETE /orders/{orderid}/email. The same actions that would trigger a web callback will also trigger these emails to be sent.

The email notification messages are intended to be read by a person rather than a program, but do follow a consistent formatting style and contain links to the My Acclaro web portal. These emails are targeted at developers, but can be shared with non-developer colleagues if they would be interested in receiving notifications when relevant order and file statuses change. For more customer-friendly emails, see the delivery options in the My Acclaro portal or use a web callback to invoke a script to send your friendly email.

Due Dates

The due date in the Acclaro API is specified in ISO8601 format. For example, using "2016-09-22" will choose the current time of day on September 22. Using "2016-09-22T11:22" will choose 11:22am on that date, in the default time zone for the portal user account whose web token is being used for authentication. To specify with full time zone consideration, a format such as "2016-09-22T11:22:00-06:00" could be used, which would indicate 6 hours before GMT (United States Central Time).

Data Synchronization

The Acclaro translation management platform synchronizes its data with the Acclaro API on a frequent basis throughout each day. When leveraging the API’s functions in your application, it may be useful to consider time buffers for ensuring the data reporting accuracy. For example, it may take 15 minutes or more before the status of a newly submitted order displays ‘in progress’. If after an hour the API is reporting status that does not meet expectations, please contact portal@acclaro.com to report the issue.

Error Codes

When an API function does not complete normally, the returned record will have success = 0, and errorCode will be set to one of the values below. In addition, errorMessage will have a text string which might be more specific about the problem encountered.

  • Missing Authorization - we did not find a web token in the request.
  • Bad Authorization - a web token was provided, but did not pass cryptographic checks or refers to an account without proper permissions.
  • Incorrect Arguments - you failed to supply a required argument to the API call, or passed additional unexpected arguments.
  • Database Failure - a database failure occurred while processing the API call. Although the system has probably already alerted Acclaro’s system administrators, if you are seeing this error repeatedly, please let us know.
  • Permission Denied - you have attempted to perform an action on an object which you do not have access to.
  • File Exists - you have attempted to send a file with a name that conflicts with another file in the order.
  • Plunet Communication Failure - the API layer failed to communicate with Acclaro’s internal management system. Although the system has probably already alerted Acclaro’s system administrators, if you are seeing this error repeatedly, please let us know.
  • No Such Order - you have attempted to perform a call on an order that does not exist.
  • Cannot Delete - you have attempted to delete an order or file after work has started. Contact your Acclaro project manager to request a cancellation of work in progress.
  • Cannot Update - you have attempted to change an order or file after work has started. Contact your Acclaro project manager to request a cancellation of work in progress.
  • Bad Language - you have specified a source or target language that is not supported by Acclaro.
  • No Such File - you have attempted to perform a call on a file that does not exist.
  • Bad Date - we could not parse the provided date/time.
  • No Such Callback - we couldn't find the specified callback.
  • Bad Delivery - an unsupported delivery value was given
  • No Simulation - the simulation API calls are not enabled
  • Too Large - the submitted file is too large to be processed.

Known issues and limitations

  • The maximum amount of results per page is 50, it is recommended to paginate those queries that are expected to return more than 50 results.
  • The maximum amount of requests per minute allowed for each IP is 180; please contact support if this causes a limitation for you.

Common errors and remedies

Creating an Order and not submititng it:

When an Order is created, the Order remains open in case the user wants to add more items or needs more time to complete the Order. Once the Order is complete, the user has to "submit" the Order for translation.

It is common to miss this step when the API is ran manually through commands or manual steps.

By default, Acclaro will not take action on any Order that has not been submitted. In case you cannot submit the Order through the API or the UI for any reason, please contact your assigned Program Manager, or the support team at: support@acclaro.com

Date format

The API works with ISO8601 date format, e.g. "2022-01-21T16:24:00-05:00", but dates, are output as strings in the JSON response. To convert the format from string to date, you may use this formula formatDateTime({anyMyAcclaroDateField},'g'). Fields that contain dates are created, modified, due_date, requested_due_date.

If you want to set a due date from any other tool, e.g. MS Forms, you will need to format it into ISO8601 using the same formula shown above.

FAQ

  1. Does Acclaro provide a staging environment to test the API?

Acclaro provides a sandbox API environment which you can make API requests to. To access this environment you can change the endpoint to 'apisandbox.acclaro.com' and obtain a Bearer token for this environment accordingly. If you would like to change back to the production endpoint you will need to change to 'my.acclaro.com'.

  1. Does Acclaro charge any fees for using the My Acclaro Portal?

No, Acclaro charges for the services requested through the portal My Acclaro, but the use of the portal and its API is free for all Acclaro customers.

Creating a connection

The connector supports the following authentication types:

Default Parameters for creating connection. All regions Not shareable

Default

Applicable: All regions

Parameters for creating connection.

This is not shareable connection. If the power app is shared with another user, another user will be prompted to create new connection explicitly.

Name Type Description Required
API Key securestring The API Key for this api True

Throttling Limits

Name Calls Renewal Period
API calls per connection 100 60 seconds

Actions

Add a callback for file updates

Request that Acclaro invoke the supplied URL when the file changes in any way.

Add a callback for order string updates

Request that Acclaro invoke the supplied URL when the order string changes in any way. The callback will include a string_id query parameter, which can be used to fetch string details.

Add a callback for order updates

Request that Acclaro invoke the supplied URL when the order changes in any way. If your code is only concerned with certain changes, such as the status going to “complete”, you must retrieve the order information and check for that.

Add a comment for a file

Adds a comment to file. New comments are appended.

Add a comment to order

Adds a comment to an order. New comments are appended. If an order ever needs to be cancelled after it's been submitted, ‘CANCEL ORDER’ can be submitted as a comment.

Add a language to order

Adds an additional target language to an order without adding any new source files. The new target language will be applied to each source file previously submitted. There is no API call to delete an order language. If language deletion is needed, please contact your project manager who can perform this function with administrative access.

Add a review URL for a file

Adds a URL to a file so it may be referenced for in context review on the web. This assumes the URL is publically available or the translator has private access credentials to view the content. For source files this URL may assist translators in understanding the initial context and layout restrictions of the content. For target files, this URL may assist translators, editors and testers with verification workflows to ensure translated content appears as expected on the destination web pages.

Add a tag to order

Adds a tag or multiple tags to an order. Unique tags added to orders should be separated by commas. Tags can be used for grouping selections of orders.

Add source and target language to the order

For orders with 0 source files at time of submission, this call can be used to tell the system which languages are required for this order. Can only be used on new orders that have not been submitted or have not received quotes. Requests of already known languages will be ignored.

Add strings

Add strings to a string order type.

Approve a quote

This may only be performed on an order with status “needs approval“. Immediately updates the order status to “in preparation“ and instructs the project manager to get started on the order. Customer agrees to pay for the work performed. The order status will change to “in progress“ once work commences. Any additional comments for the order may be added with the quote approval.

Create an order

Creates an order for the current user with the given name. * The status of the order will be “new”.

Decline a quote

This may only be performed on an order with status “needs approva“. Decline the quote on this order. The order status will move back to “getting quote“. The project manager will see the comments, and either issue a revised quote or cancel the order. It is also recommended the client contact their project manager to discuss next steps.

Delete a callback added to order

Request that Acclaro no longer invoke the supplied URL when the order changes in any way.

Delete a callback added to the file

Request that Acclaro no longer invokes the supplied URL when the file changes in any way.

Delete a callback added to the file

Request that Acclaro no longer email the supplied address when the file changes in any way.

Delete a file from the order

Deletes the given file from the order, prior to an order being submitted. If a source file ever needs to be cancelled after it’s been submitted as part of an order, ‘CANCEL FILE’ can be submitted as a comment in /orders/{orderid}/files/{fileid}/comment. We also request that you separately contact your Acclaro project manager with the source file cancelation request.

Delete a tag from order

Deletes tags associated with orders. Tags can only be deleted one at a time.

Delete an order

Deletes an order for the current user with the given ID, if the order is status ‘new’ and the current user has proper account privileges.

Edit a comment on the order

Update a comment on the order.

Edit an order

Updates an order, returns the new record. After an order has been create and is of status ‘new’, function can be used to modify name and delivery attributes only. Arguments are the same as described in create order(/orders). Although duedate, delivery, estwordcount, and type are optional, care should be taken to submit the previous values of these if you do not wish to change them, otherwise they will be reset to default values.

Get a file

Returns the contents of a previously sent file. This is one of the few operations that does not return JSON data, instead directly returning the file contents. If an error occurs while processing the request, then the response will be JSON data, so the type of the response should always be checked.

Get a quote document

This is expected to be performed on an order with status “needs approval“, but will succeed on an order which has been through the quote process. Returns the quote, as a PDF, Word file, or RTF file. The Content-type header of the response will indicate the file type. This is one of the few operations that does not return JSON data, instead directly returning the file contents. If an error occurs while processing the request, then the response will be JSON data, so the type of the response should always be checked.

Get account information

Returns profile information about the API user account in use.

Get all orders

Returns all orders assigned to the current user, as an array of Order records. Note that older completed orders may be archived and removed from the active system . Can be filtered using status.

Get all supported order types

Returns all order types available for the account as an array of Order Types, each order type consisting of a name and a flag “default” which will be zero or one, indicating which order type will be set when none is specified.

Get an order

Returns order information based on the given id.

Get an order's comments

Returns information comments.

Get an order's file information

Returns information about all files in the order.

Get file information

Retrieves information about the given file.

Get language pairs

Returns a list of source/target pairs that may be used for translations.

Get order string by id

Get string for an order along with status and translated values if completed or preview ready.

Get order strings

Get all strings for an order along with their status and translated values if completed.

Get quote details

This is expected to be performed on an order with status “needs approval“, but will succeed on an order which has been through the quote process. Returns the quote value and line item details.

Get supported languages

Returns a list of supported languages.

Get system information

Returns a variety of helpful system information including version of API source code in use, service endpoint and last date of database synchronization.

Rate a file

Submits rating information about files. Rating scale is 1-5 with 1 being poor quality and 5 being perfect quality. Review text strings are optional and can be included to explain the reasoning for the rating such as identified errors or areas of translation improvement classifications.

Rate an order

Submits rating information about completed orders. Rating scale is 1-5 with 1 being poor quality and 5 being excellent quality.

Remove a comment from order

Removes a comment from the order.

Request a quote

This may only be performed on an order with status “new“. Immediately updates the order status to “getting quote” and returns the updated record. The assigned project manager will be sent the quote request. When a quote is generated, the order status will change to “needs approval“. At that time, the record returned from get order(/orders/{orderid} will include a “quoteprice“ and both /orders/{orderid}/quote-document and /orders/{orderid}/quote-details may be used.

Request an email on file changes

Request that Acclaro send an email message to the provided address when the file changes in any way. For customer-friendly email messages, see the delivery options in the My Acclaro portal. This email is a simple message geared towards developers.

Request an email on order changes

Request that Acclaro send an email message to the provided address when the order changes in any way. For customer-friendly email messages, see the delivery options in the My Acclaro portal. This email is a simple message geared towards developers.

Send a reference file

Adds a reference file to an order. Reference files are glossaries, style guides, or other supporting materials for the translator. The sourcelang is optional, and if supplied should be one of the language codes obtained from /info/languages. Targetlang is also optional, and if supplied should be one of the language codes obtained from /info/languages. Encoding is optional, and defaults to “UTF-8” if not specified. The filename and mime-type are taken from the file metadata. If a filename is supplied that duplicates the name of another file in this order, the system will make it unique by adding additional characters (i.e. “documentation.docx” may become “documentation2 .docx”). Returned file metadata includes both the originally supplied filename and the possibly-modified name that Acclaro will use. Individual file size is limited to 100MB maximum. In-progress orders may have new additional files added to them as long as the source and target languages match the original order’s files.

Send a source file

Adds a file to an order, taking the filename and mime-type from the file metadata. If no orderid is provided, a new order is automatically created. The sourcelang should be one of the language codes obtained from /info/languages. Targetlangs can be a single language code or several language codes in a comma-separated list. Encoding is optional, and defaults to “UTF-8” if not specified. ClientRef is an optional value meaningful to the API user typically used for Purchase Order numbers but can be used for any relevant information; if supplied when the file is loaded, it will be returned in all future calls about this file. If a filename is supplied that duplicates the name of another file in this order, the system will make it unique by adding additional characters (i.e. “documentation.docx” may become “documentation-2.docx”). Returned file metadata includes both the originally supplied filename and the possibly modified name that Acclaro will use. Individual file size is limited to 100MB maximum . The API is file agnostic, as there are no file type limitations. XLIFF files are a common translation industry standard and are fully supported. In-progress orders may have new additional files added to them as long as the source and target languages match the original order’s files. For continuous programmatic orders, it is recommended that the /orders/{orderid}/files be used to build orders up with source files before submission via the SubmitOrder call, as this is the most efficient path for Acclaro translation services to receive orders with multiple files and then return subsequent translation files. If clients wish to maintain specific folder and file structures for their source files, they can upload zip files which will be returned with translations in desired folder and file structures within target delivery zip files.

Stop an email from receiving order changes

Request that Acclaro no longer email the supplied address when the order changes in any way.

Submits the order for preparation

Immediately updates the order status to “in preparation”, returns the updated record. Order status will soon change to ‘in progress’ once the Acclaro system confirms receipt of all order details and files.

Add a callback for file updates

Request that Acclaro invoke the supplied URL when the file changes in any way.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

fileid
fileid True string

the unique identifier assigned to a source or target file, i.e. the file ID.

url
url True string

The URL to be added to the callback system.

Returns

Name Path Type Description
success
success boolean

success

data
data array of

data

Add a callback for order string updates

Request that Acclaro invoke the supplied URL when the order string changes in any way. The callback will include a string_id query parameter, which can be used to fetch string details.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

url
url True string

the callback URL to be used.

Returns

Name Path Type Description
success
success boolean

success

data
data array of

data

Add a callback for order updates

Request that Acclaro invoke the supplied URL when the order changes in any way. If your code is only concerned with certain changes, such as the status going to “complete”, you must retrieve the order information and check for that.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

url
url True string

the callback URL.

Returns

Name Path Type Description
success
success boolean

success

data
data array of

data

Add a comment for a file

Adds a comment to file. New comments are appended.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

fileid
fileid True string

the unique identifier assigned to a source or target file, i.e. the file ID.

comment
comment True string

input your comment here.

Returns

Name Path Type Description
success
success boolean

success

fileid
data.fileid integer

The file ID in My Acclaro

id
data.id integer

id

orderid
data.orderid integer

The ID of the Order in My Acclaro

filetype
data.filetype string

Type of file

originalfilename
data.originalfilename string

The original filename

original-filename
data.original-filename string

The original filename

filename
data.filename string

The filename

plunet-filename
data.plunet-filename string

The filename in Plunet

encoding
data.encoding string

Encoding

mimetype
data.mimetype string

Mimetype

size
data.size integer

Size

clientref
data.clientref string

Client Reference

comments
data.comments string

Comments

reviewurl
data.reviewurl string

The Review URL

rating
data.rating integer

Rating

review
data.review string

Review

status
data.status string

Status

targetfile
data.targetfile string

The translated file

previewfile
data.previewfile string

The translated file ready for preview

uploaded
data.uploaded string

Date when the item was uploaded

code
data.sourcelang.code string

ISO 639-1 language code

code3
data.sourcelang.code3 string

ISO 639-2 language code

description
data.sourcelang.description string

Description

code
data.targetlang.code string

ISO 639-1 language code

code3
data.targetlang.code3 string

ISO 639-2 language code

description
data.targetlang.description string

Description

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

Add a comment to order

Adds a comment to an order. New comments are appended. If an order ever needs to be cancelled after it's been submitted, ‘CANCEL ORDER’ can be submitted as a comment.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

comment
comment True string

The text for the comment.

Returns

Name Path Type Description
success
success boolean

success

orderid
data.orderid integer

The ID of the Order in My Acclaro

plunetid
data.user.plunetid string

The ID of the item at Plunet

firstname
data.user.firstname string

First name

lastname
data.user.lastname string

Last name

company
data.user.company string

Company

phone
data.user.phone string

Phone number

email
data.user.email string

Email address

created
data.user.created string

Date created

modified
data.user.modified string

Date modified

usergroup
data.usergroup integer

User group

plunet-orderid
data.plunet-orderid string

The ID of the Order at Plunet

plunet-requestid
data.plunet-requestid string

The ID of the request at Plunet

plunet-quoteid
data.plunet-quoteid integer

The ID of the Quote at Plunet

plunet-quotenum
data.plunet-quotenum string

The number of the Quote at Plunet

name
data.name string

Name

status
data.status string

Status

process_type
data.process_type string

Defines if Order will be processed using strings or files

ordertype
data.ordertype string

Type of Order

referencefilecount
data.referencefilecount integer

Count of reference files

targetfilecount
data.targetfilecount integer

Count of translated files

requested_due_date
data.requested_due_date string

Due date requested by client

duedate
data.duedate string

Due date

clientref
data.clientref string

Client Reference

delivery
data.delivery string

Delivery

rating
data.rating integer

Rating

review
data.review string

Review

created
data.created string

Date created

modified
data.modified string

Date modified

sourcelang
data.sourcelang array of

Source language

targetlang
data.targetlang array of

Target language

ordertypecode
data.ordertypecode integer

Order type code

emailaddress
data.emailaddress string

Email address

emailquote
data.emailquote integer

Email Quote to

emailfile
data.emailfile integer

Email file to

emaildone
data.emaildone integer

Email Done to

emailsubmit
data.emailsubmit integer

Email submit to

emailcomment
data.emailcomment integer

Email comment to

quoterequired
data.quoterequired integer

Is Quote required?

autoapprove
data.autoapprove integer

Auto approve quotes

autoapproveamt
data.autoapproveamt integer

Auto approve MT quotes

tags
data.tags array of

Order tags

estimatedwordcount
data.estimatedwordcount integer

Estimated wordcount

lastdelivery
data.lastdelivery string

Last delivery date

invoicedate
data.invoicedate string

Invoice date

invoicedue
data.invoicedue string

Invoice due date

in_preparation
data.in_preparation string

“in_preparation” status

in_progress
data.in_progress string

“in_progress” status

in_review
data.in_review string

“in_review” status

completed
data.completed string

“completed” status

canceled
data.canceled string

“canceled” status

getting_quote
data.getting_quote string

“getting_quote” status

needs_approval
data.needs_approval string

“needs_approval” status

comments
data.comments string

Comments

plunetid
data.account.plunetid string

The ID of the item at Plunet

company
data.account.company string

Company

phone
data.account.phone string

Phone number

email
data.account.email string

Email address

url
data.account.url string

URL

created
data.account.created string

Date created

modified
data.account.modified string

Date modified

lastactivity
data.account.lastactivity string

Date for last activity

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

comment_id
data.comment_id integer

comment_id

id
order.id integer

id

user_id
order.user_id integer

user ID

account_id
order.account_id integer

Account ID

program_id
order.program_id string

Program ID

is_scheduled
order.is_scheduled integer

Is scheduled

scheduler_id
order.scheduler_id string

Scheduler ID

plunet_user_id
order.plunet_user_id string

Plunet user ID

plunet_account_id
order.plunet_account_id string

Plunet account ID

request_id
order.request_id string

Request ID

quote_required
order.quote_required integer

Quote required

auto_approve
order.auto_approve integer

Auto approve

auto_approve_amount
order.auto_approve_amount integer

Auto approve amount

quoteid
order.quoteid string

Quote ID

quotenum
order.quotenum string

Quote number

erp_order_id
order.erp_order_id string

ERP Order ID

name
order.name string

Name

status
order.status string

Status

due_at
order.due_at string

Due at

requested_due_at
order.requested_due_at string

Requested due at

rating
order.rating integer

Rating

review
order.review string

Review

created
order.created string

Date created

modified_at
order.modified_at string

Date modified

po_number
order.po_number string

PO number

delivery_method
order.delivery_method string

Delivery method

quoteprice
order.quoteprice string

Quote price

do_not_sync
order.do_not_sync integer

Do not Sync

hide
order.hide integer

Hide

review_done
order.review_done integer

Review done

has_order_cost_pdf
order.has_order_cost_pdf integer

Has Order cost PDF

show_order_cost
order.show_order_cost integer

Show Order cost

estimated_word_count
order.estimated_word_count integer

Estimated wordcount

total_words
order.total_words string

Total words

source_file_count
order.source_file_count integer

Count of source files

target_file_count
order.target_file_count integer

Count of translated files

origin
order.origin string

Order Origin

price
order.price string

Total Price

review_url
order.review_url string

Review URL

currency
order.currency string

currency

order_type
order.order_type integer

Type of Order

process_type
order.process_type string

Defines if Order will be processed using strings or files

over_due_sent
order.over_due_sent integer

Over due sent

submitter_user_id
order.submitter_user_id string

Submitter user ID

quote_file
order.quote_file string

Quote file

quote_file_size
order.quote_file_size string

Quote file size

quote_file_date
order.quote_file_date string

Quote file date

pm_user_id
order.pm_user_id string

PM user ID

pm_plunet_resource
order.pm_plunet_resource string

PM Plunet Resource

last_user_comment_at
order.last_user_comment_at string

Last user comment date

last_pm_comment_at
order.last_pm_comment_at string

Last PM comment date

last_user_comment_read_at
order.last_user_comment_read_at string

Last user comment read date

last_pm_comment_read_at
order.last_pm_comment_read_at string

Last PM comment read date

original_order_id
order.original_order_id string

Original Order ID

has_comments
order.has_comments integer

Has comments

properties
order.properties string

Properties

has_system_comments
order.has_system_comments integer

Has system comments

plunet_quote_template
order.plunet_quote_template string

Plunet Quote template

plunet_order_template
order.plunet_order_template string

Plunet Order template

erp_type
order.erp_type string

ERP type

erp_last_sync_push
order.erp_last_sync_push string

ERP last sync push

erp_last_sync_pull
order.erp_last_sync_pull string

ERP last sync pull

erp_last_sync_pull_completed_at
order.erp_last_sync_pull_completed_at string

ERP last sync pull completed at

erp_last_pull_status
order.erp_last_pull_status string

ERP last sync pull status

sync_task
order.sync_task string

Syncronization task

sync_event_id
order.sync_event_id string

Syncronization event ID

created_at
order.created_at string

Date created

updated_at
order.updated_at string

Date updated

has_dirty_tags
order.has_dirty_tags integer

Has dirty tags

has_dirty_comments
order.has_dirty_comments integer

Has dirty comments

status_in_prep_at
order.status_in_prep_at string

Date for “in_preparation” status transition

status_in_progress_at
order.status_in_progress_at string

Date for “in_progress” status transition

status_in_review_at
order.status_in_review_at string

Date for “in_review” status transition

status_completed_at
order.status_completed_at string

Date for “complete” status transition

status_canceled_at
order.status_canceled_at string

Date for “canceled” status transition

status_getting_quote_at
order.status_getting_quote_at string

Date for “getting_quote” status transition

status_needs_approval_at
order.status_needs_approval_at string

Date for “needs_approval” status transition

order_link
order.order_link string

Order link

id
order.notification_settings.id integer

id

order_id
order.notification_settings.order_id integer

order_id

email_file_done
order.notification_settings.email_file_done integer

email_file_done

notify_on_order_complete
order.notification_settings.notify_on_order_complete integer

notify_on_order_complete

notify_on_order_submit
order.notification_settings.notify_on_order_submit integer

notify_on_order_submit

notify_on_quote_ready
order.notification_settings.notify_on_quote_ready integer

notify_on_quote_ready

notify_on_new_comment
order.notification_settings.notify_on_new_comment integer

notify_on_new_comment

order_complete_sent
order.notification_settings.order_complete_sent integer

order_complete_sent

quote_ready_sent
order.notification_settings.quote_ready_sent integer

quote_ready_sent

review_notify_status
order.notification_settings.review_notify_status integer

review_notify_status

completed_notify_status
order.notification_settings.completed_notify_status integer

completed_notify_status

created_at
order.notification_settings.created_at string

Date created

updated_at
order.notification_settings.updated_at string

Date updated

errorCode
errorCode integer

Error Code

Add a language to order

Adds an additional target language to an order without adding any new source files. The new target language will be applied to each source file previously submitted. There is no API call to delete an order language. If language deletion is needed, please contact your project manager who can perform this function with administrative access.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

targetlang
targetlang True string

an additional target language to translate the Order into in ISO format, e.g. "de-de".

Returns

Name Path Type Description
success
success boolean

success

orderid
data.orderid integer

The ID of the Order in My Acclaro

plunetid
data.user.plunetid string

The ID of the item at Plunet

firstname
data.user.firstname string

First name

lastname
data.user.lastname string

Last name

company
data.user.company string

Company

phone
data.user.phone string

Phone number

email
data.user.email string

Email address

created
data.user.created string

Date created

modified
data.user.modified string

Date modified

usergroup
data.usergroup integer

User group

plunet-orderid
data.plunet-orderid string

The ID of the Order at Plunet

plunet-requestid
data.plunet-requestid string

The ID of the request at Plunet

plunet-quoteid
data.plunet-quoteid integer

The ID of the Quote at Plunet

plunet-quotenum
data.plunet-quotenum string

The number of the Quote at Plunet

name
data.name string

Name

status
data.status string

Status

process_type
data.process_type string

Defines if Order will be processed using strings or files

ordertype
data.ordertype string

Type of Order

referencefilecount
data.referencefilecount integer

Count of reference files

targetfilecount
data.targetfilecount integer

Count of translated files

requested_due_date
data.requested_due_date string

Due date requested by client

duedate
data.duedate string

Due date

clientref
data.clientref string

Client Reference

delivery
data.delivery string

Delivery

rating
data.rating integer

Rating

review
data.review string

Review

created
data.created string

Date created

modified
data.modified string

Date modified

sourcelang
data.sourcelang array of string

Source language

targetlang
data.targetlang array of string

Target language

ordertypecode
data.ordertypecode integer

Order type code

emailaddress
data.emailaddress string

Email address

emailquote
data.emailquote integer

Email Quote to

emailfile
data.emailfile integer

Email file to

emaildone
data.emaildone integer

Email Done to

emailsubmit
data.emailsubmit integer

Email submit to

emailcomment
data.emailcomment integer

Email comment to

quoterequired
data.quoterequired integer

Is Quote required?

autoapprove
data.autoapprove integer

Auto approve quotes

autoapproveamt
data.autoapproveamt integer

Auto approve MT quotes

tags
data.tags array of

Order tags

estimatedwordcount
data.estimatedwordcount integer

Estimated wordcount

lastdelivery
data.lastdelivery string

Last delivery date

invoicedate
data.invoicedate string

Invoice date

invoicedue
data.invoicedue string

Invoice due date

in_preparation
data.in_preparation string

“in_preparation” status

in_progress
data.in_progress string

“in_progress” status

in_review
data.in_review string

“in_review” status

completed
data.completed string

“completed” status

canceled
data.canceled string

“canceled” status

getting_quote
data.getting_quote string

“getting_quote” status

needs_approval
data.needs_approval string

“needs_approval” status

comments
data.comments string

Comments

plunetid
data.account.plunetid string

The ID of the item at Plunet

company
data.account.company string

Company

phone
data.account.phone string

Phone number

email
data.account.email string

Email address

url
data.account.url string

URL

created
data.account.created string

Date created

modified
data.account.modified string

Date modified

lastactivity
data.account.lastactivity string

Date for last activity

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

Add a review URL for a file

Adds a URL to a file so it may be referenced for in context review on the web. This assumes the URL is publically available or the translator has private access credentials to view the content. For source files this URL may assist translators in understanding the initial context and layout restrictions of the content. For target files, this URL may assist translators, editors and testers with verification workflows to ensure translated content appears as expected on the destination web pages.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

fileid
fileid True string

the unique identifier assigned to a source or target file, i.e. the file ID.

url
url True string

the URL that should be used to run the review of the file.

Returns

Name Path Type Description
success
success boolean

success

fileid
data.fileid integer

The file ID in My Acclaro

id
data.id integer

id

orderid
data.orderid integer

The ID of the Order in My Acclaro

filetype
data.filetype string

Type of file

originalfilename
data.originalfilename string

The original filename

original-filename
data.original-filename string

The original filename

filename
data.filename string

The filename

plunet-filename
data.plunet-filename string

The filename in Plunet

encoding
data.encoding string

Encoding

mimetype
data.mimetype string

Mimetype

size
data.size integer

Size

clientref
data.clientref string

Client Reference

comments
data.comments string

Comments

reviewurl
data.reviewurl string

The Review URL

rating
data.rating integer

Rating

review
data.review string

Review

status
data.status string

Status

targetfile
data.targetfile string

The translated file

previewfile
data.previewfile string

The translated file ready for preview

uploaded
data.uploaded string

Date when the item was uploaded

code
data.sourcelang.code string

ISO 639-1 language code

code3
data.sourcelang.code3 string

ISO 639-2 language code

description
data.sourcelang.description string

Description

code
data.targetlang.code string

ISO 639-1 language code

code3
data.targetlang.code3 string

ISO 639-2 language code

description
data.targetlang.description string

Description

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

Add a tag to order

Adds a tag or multiple tags to an order. Unique tags added to orders should be separated by commas. Tags can be used for grouping selections of orders.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

tag
tag True string

List of tags separated by comma.

Returns

Name Path Type Description
success
success boolean

success

orderid
data.orderid integer

The ID of the Order in My Acclaro

plunetid
data.user.plunetid string

The ID of the item at Plunet

firstname
data.user.firstname string

First name

lastname
data.user.lastname string

Last name

company
data.user.company string

Company

phone
data.user.phone string

Phone number

email
data.user.email string

Email address

created
data.user.created string

Date created

modified
data.user.modified string

Date modified

usergroup
data.usergroup integer

User group

plunet-orderid
data.plunet-orderid string

The ID of the Order at Plunet

plunet-requestid
data.plunet-requestid string

The ID of the request at Plunet

plunet-quoteid
data.plunet-quoteid integer

The ID of the Quote at Plunet

plunet-quotenum
data.plunet-quotenum string

The number of the Quote at Plunet

name
data.name string

Name

status
data.status string

Status

process_type
data.process_type string

Defines if Order will be processed using strings or files

ordertype
data.ordertype string

Type of Order

referencefilecount
data.referencefilecount integer

Count of reference files

targetfilecount
data.targetfilecount integer

Count of translated files

requested_due_date
data.requested_due_date string

Due date requested by client

duedate
data.duedate string

Due date

clientref
data.clientref string

Client Reference

delivery
data.delivery string

Delivery

rating
data.rating integer

Rating

review
data.review string

Review

created
data.created string

Date created

modified
data.modified string

Date modified

sourcelang
data.sourcelang array of

Source language

targetlang
data.targetlang array of

Target language

ordertypecode
data.ordertypecode integer

Order type code

emailaddress
data.emailaddress string

Email address

emailquote
data.emailquote integer

Email Quote to

emailfile
data.emailfile integer

Email file to

emaildone
data.emaildone integer

Email Done to

emailsubmit
data.emailsubmit integer

Email submit to

emailcomment
data.emailcomment integer

Email comment to

quoterequired
data.quoterequired integer

Is Quote required?

autoapprove
data.autoapprove integer

Auto approve quotes

autoapproveamt
data.autoapproveamt integer

Auto approve MT quotes

tags
data.tags array of string

Order tags

estimatedwordcount
data.estimatedwordcount integer

Estimated wordcount

lastdelivery
data.lastdelivery string

Last delivery date

invoicedate
data.invoicedate string

Invoice date

invoicedue
data.invoicedue string

Invoice due date

in_preparation
data.in_preparation string

“in_preparation” status

in_progress
data.in_progress string

“in_progress” status

in_review
data.in_review string

“in_review” status

completed
data.completed string

“completed” status

canceled
data.canceled string

“canceled” status

getting_quote
data.getting_quote string

“getting_quote” status

needs_approval
data.needs_approval string

“needs_approval” status

comments
data.comments string

Comments

plunetid
data.account.plunetid string

The ID of the item at Plunet

company
data.account.company string

Company

phone
data.account.phone string

Phone number

email
data.account.email string

Email address

url
data.account.url string

URL

created
data.account.created string

Date created

modified
data.account.modified string

Date modified

lastactivity
data.account.lastactivity string

Date for last activity

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

id
order.id integer

id

user_id
order.user_id integer

user ID

account_id
order.account_id integer

Account ID

program_id
order.program_id string

Program ID

is_scheduled
order.is_scheduled integer

Is scheduled

scheduler_id
order.scheduler_id string

Scheduler ID

plunet_user_id
order.plunet_user_id string

Plunet user ID

plunet_account_id
order.plunet_account_id string

Plunet account ID

request_id
order.request_id string

Request ID

quote_required
order.quote_required integer

Quote required

auto_approve
order.auto_approve integer

Auto approve

auto_approve_amount
order.auto_approve_amount integer

Auto approve amount

quoteid
order.quoteid string

Quote ID

quotenum
order.quotenum string

Quote number

erp_order_id
order.erp_order_id string

ERP Order ID

name
order.name string

Name

status
order.status string

Status

due_at
order.due_at string

Due at

requested_due_at
order.requested_due_at string

Requested due at

rating
order.rating integer

Rating

review
order.review string

Review

created
order.created string

Date created

modified_at
order.modified_at string

Date modified

po_number
order.po_number string

PO number

delivery_method
order.delivery_method string

Delivery method

quoteprice
order.quoteprice string

Quote price

do_not_sync
order.do_not_sync integer

Do not Sync

hide
order.hide integer

Hide

review_done
order.review_done integer

Review done

has_order_cost_pdf
order.has_order_cost_pdf integer

Has Order cost PDF

show_order_cost
order.show_order_cost integer

Show Order cost

estimated_word_count
order.estimated_word_count integer

Estimated wordcount

total_words
order.total_words string

Total words

source_file_count
order.source_file_count integer

Count of source files

target_file_count
order.target_file_count integer

Count of translated files

origin
order.origin string

Order Origin

price
order.price string

Total Price

review_url
order.review_url string

Review URL

currency
order.currency string

currency

order_type
order.order_type integer

Type of Order

process_type
order.process_type string

Defines if Order will be processed using strings or files

over_due_sent
order.over_due_sent integer

Over due sent

submitter_user_id
order.submitter_user_id string

Submitter user ID

quote_file
order.quote_file string

Quote file

quote_file_size
order.quote_file_size string

Quote file size

quote_file_date
order.quote_file_date string

Quote file date

pm_user_id
order.pm_user_id string

PM user ID

pm_plunet_resource
order.pm_plunet_resource string

PM Plunet Resource

last_user_comment_at
order.last_user_comment_at string

Last user comment date

last_pm_comment_at
order.last_pm_comment_at string

Last PM comment date

last_user_comment_read_at
order.last_user_comment_read_at string

Last user comment read date

last_pm_comment_read_at
order.last_pm_comment_read_at string

Last PM comment read date

original_order_id
order.original_order_id string

Original Order ID

has_comments
order.has_comments integer

Has comments

properties
order.properties string

Properties

has_system_comments
order.has_system_comments integer

Has system comments

plunet_quote_template
order.plunet_quote_template string

Plunet Quote template

plunet_order_template
order.plunet_order_template integer

Plunet Order template

erp_type
order.erp_type string

ERP type

erp_last_sync_push
order.erp_last_sync_push string

ERP last sync push

erp_last_sync_pull
order.erp_last_sync_pull string

ERP last sync pull

erp_last_sync_pull_completed_at
order.erp_last_sync_pull_completed_at string

ERP last sync pull completed at

erp_last_pull_status
order.erp_last_pull_status string

ERP last sync pull status

sync_task
order.sync_task string

Syncronization task

sync_event_id
order.sync_event_id string

Syncronization event ID

created_at
order.created_at string

Date created

updated_at
order.updated_at string

Date updated

has_dirty_tags
order.has_dirty_tags integer

Has dirty tags

has_dirty_comments
order.has_dirty_comments integer

Has dirty comments

status_in_prep_at
order.status_in_prep_at string

Date for “in_preparation” status transition

status_in_progress_at
order.status_in_progress_at string

Date for “in_progress” status transition

status_in_review_at
order.status_in_review_at string

Date for “in_review” status transition

status_completed_at
order.status_completed_at string

Date for “complete” status transition

status_canceled_at
order.status_canceled_at string

Date for “canceled” status transition

status_getting_quote_at
order.status_getting_quote_at string

Date for “getting_quote” status transition

status_needs_approval_at
order.status_needs_approval_at string

Date for “needs_approval” status transition

order_link
order.order_link string

Order link

errorCode
errorCode integer

Error Code

Add source and target language to the order

For orders with 0 source files at time of submission, this call can be used to tell the system which languages are required for this order. Can only be used on new orders that have not been submitted or have not received quotes. Requests of already known languages will be ignored.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

sourcelang
sourcelang True string

The source language to be added in iso format e.g. "en-us".

targetlang
targetlang True string

The target language to be added in iso format, e.g. "de-de".

Returns

Name Path Type Description
success
success boolean

success

orderid
data.orderid integer

The ID of the Order in My Acclaro

plunetid
data.user.plunetid string

The ID of the item at Plunet

firstname
data.user.firstname string

First name

lastname
data.user.lastname string

Last name

company
data.user.company string

Company

phone
data.user.phone string

Phone number

email
data.user.email string

Email address

created
data.user.created string

Date created

modified
data.user.modified string

Date modified

usergroup
data.usergroup integer

User group

plunet-orderid
data.plunet-orderid string

The ID of the Order at Plunet

plunet-requestid
data.plunet-requestid string

The ID of the request at Plunet

plunet-quoteid
data.plunet-quoteid integer

The ID of the Quote at Plunet

plunet-quotenum
data.plunet-quotenum string

The number of the Quote at Plunet

name
data.name string

Name

status
data.status string

Status

process_type
data.process_type string

Defines if Order will be processed using strings or files

ordertype
data.ordertype string

Type of Order

referencefilecount
data.referencefilecount integer

Count of reference files

targetfilecount
data.targetfilecount integer

Count of translated files

requested_due_date
data.requested_due_date string

Due date requested by client

duedate
data.duedate string

Due date

clientref
data.clientref string

Client Reference

delivery
data.delivery string

Delivery

rating
data.rating integer

Rating

review
data.review string

Review

created
data.created string

Date created

modified
data.modified string

Date modified

sourcelang
data.sourcelang array of string

Source language

targetlang
data.targetlang array of string

Target language

ordertypecode
data.ordertypecode integer

Order type code

emailaddress
data.emailaddress string

Email address

emailquote
data.emailquote integer

Email Quote to

emailfile
data.emailfile integer

Email file to

emaildone
data.emaildone integer

Email Done to

emailsubmit
data.emailsubmit integer

Email submit to

emailcomment
data.emailcomment integer

Email comment to

quoterequired
data.quoterequired integer

Is Quote required?

autoapprove
data.autoapprove integer

Auto approve quotes

autoapproveamt
data.autoapproveamt integer

Auto approve MT quotes

tags
data.tags array of

Order tags

estimatedwordcount
data.estimatedwordcount integer

Estimated wordcount

lastdelivery
data.lastdelivery string

Last delivery date

invoicedate
data.invoicedate string

Invoice date

invoicedue
data.invoicedue string

Invoice due date

in_preparation
data.in_preparation string

“in_preparation” status

in_progress
data.in_progress string

“in_progress” status

in_review
data.in_review string

“in_review” status

completed
data.completed string

“completed” status

canceled
data.canceled string

“canceled” status

getting_quote
data.getting_quote string

“getting_quote” status

needs_approval
data.needs_approval string

“needs_approval” status

comments
data.comments string

Comments

plunetid
data.account.plunetid string

The ID of the item at Plunet

company
data.account.company string

Company

phone
data.account.phone string

Phone number

email
data.account.email string

Email address

url
data.account.url string

URL

created
data.account.created string

Date created

modified
data.account.modified string

Date modified

lastactivity
data.account.lastactivity string

Date for last activity

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

Add strings

Add strings to a string order type.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

value
value string

value

target_lang
target_lang array of string

Target language

source_lang
source_lang string

Source language

key
key string

Key

callback
callback string

Callback

Returns

Name Path Type Description
success
success boolean

success

strings
data.strings array of object

strings

value
data.strings.value string

value

target_lang
data.strings.target_lang array of string

Target language

source_lang
data.strings.source_lang string

Source language

key
data.strings.key string

Key

callback
data.strings.callback string

Callback

meta
data.strings.meta array of

Metadata

string_id
data.strings.string_id integer

The String ID

batch_ids
data.batch_ids array of object

Batch IDs

batch_id
data.batch_ids.batch_id integer

The Batch ID

target_language
data.batch_ids.target_language string

Target language

Approve a quote

This may only be performed on an order with status “needs approval“. Immediately updates the order status to “in preparation“ and instructs the project manager to get started on the order. Customer agrees to pay for the work performed. The order status will change to “in progress“ once work commences. Any additional comments for the order may be added with the quote approval.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

comment
comment string

Any comment related to the Quote approval.

Returns

Name Path Type Description
success
success boolean

success

orderid
data.orderid integer

The ID of the Order in My Acclaro

plunetid
data.user.plunetid string

The ID of the item at Plunet

firstname
data.user.firstname string

First name

lastname
data.user.lastname string

Last name

company
data.user.company string

Company

phone
data.user.phone string

Phone number

email
data.user.email string

Email address

created
data.user.created string

Date created

modified
data.user.modified string

Date modified

usergroup
data.usergroup integer

User group

plunet-orderid
data.plunet-orderid string

The ID of the Order at Plunet

plunet-requestid
data.plunet-requestid string

The ID of the request at Plunet

plunet-quoteid
data.plunet-quoteid integer

The ID of the Quote at Plunet

plunet-quotenum
data.plunet-quotenum string

The number of the Quote at Plunet

name
data.name string

Name

status
data.status string

Status

process_type
data.process_type string

Defines if Order will be processed using strings or files

ordertype
data.ordertype string

Type of Order

referencefilecount
data.referencefilecount integer

Count of reference files

targetfilecount
data.targetfilecount integer

Count of translated files

requested_due_date
data.requested_due_date string

Due date requested by client

duedate
data.duedate string

Due date

clientref
data.clientref string

Client Reference

delivery
data.delivery string

Delivery

rating
data.rating integer

Rating

review
data.review string

Review

created
data.created string

Date created

modified
data.modified string

Date modified

sourcelang
data.sourcelang array of string

Source language

targetlang
data.targetlang array of string

Target language

ordertypecode
data.ordertypecode integer

Order type code

emailaddress
data.emailaddress string

Email address

emailquote
data.emailquote integer

Email Quote to

emailfile
data.emailfile integer

Email file to

emaildone
data.emaildone integer

Email Done to

emailsubmit
data.emailsubmit integer

Email submit to

emailcomment
data.emailcomment integer

Email comment to

quoterequired
data.quoterequired integer

Is Quote required?

autoapprove
data.autoapprove integer

Auto approve quotes

autoapproveamt
data.autoapproveamt integer

Auto approve MT quotes

tags
data.tags array of

Order tags

estimatedwordcount
data.estimatedwordcount integer

Estimated wordcount

lastdelivery
data.lastdelivery string

Last delivery date

invoicedate
data.invoicedate string

Invoice date

invoicedue
data.invoicedue string

Invoice due date

in_preparation
data.in_preparation string

“in_preparation” status

in_progress
data.in_progress string

“in_progress” status

in_review
data.in_review string

“in_review” status

completed
data.completed string

“completed” status

canceled
data.canceled string

“canceled” status

getting_quote
data.getting_quote string

“getting_quote” status

needs_approval
data.needs_approval string

“needs_approval” status

comments
data.comments string

Comments

plunetid
data.account.plunetid string

The ID of the item at Plunet

company
data.account.company string

Company

phone
data.account.phone string

Phone number

email
data.account.email string

Email address

url
data.account.url string

URL

created
data.account.created string

Date created

modified
data.account.modified string

Date modified

lastactivity
data.account.lastactivity string

Date for last activity

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

Create an order

Creates an order for the current user with the given name. * The status of the order will be “new”.

Parameters

Name Key Required Type Description
name
name True string

Name of the order.

comment
comment string

Summary of the order.

duedate
duedate string

Due date in ISO8601 format, e.g. "2016-09-28T16:24:00-05:00".

delivery
delivery string

Delivery refers to optional additional upload repositories for completed translations besides the Acclaro API and My Acclaro customer portal. Delivery defaults to a choice of "none", but supports "email", "box", "dropbox", "google", "zendesk" and "hubspot". Additional 3rd party cloud service options may be added at later dates.

estwordcount
estwordcount string

EstimatedWordCount is an optional value and may be used to assist with making a quote for this order, if the information is available.

clientref
clientref string

ClientRef is an optional value meaningful to the API user; if supplied when the order is loaded, it will be returned in all future calls about this order.

type
type string

Type is an optional field and refers to the order type which can be determined from the "/info/order-types" call.

process_type
process_type string

Defines if the Order will be processed with files or strings.

metadata
metadata string

This field allows to input JSON objects as metadata.

Returns

Name Path Type Description
success
success boolean

success

orderid
data.orderid integer

The ID of the Order in My Acclaro

plunetid
data.user.plunetid string

The ID of the item at Plunet

firstname
data.user.firstname string

First name

lastname
data.user.lastname string

Last name

company
data.user.company string

Company

phone
data.user.phone string

Phone number

email
data.user.email string

Email address

created
data.user.created string

Date created

modified
data.user.modified string

Date modified

usergroup
data.usergroup integer

User group

plunet-orderid
data.plunet-orderid string

The ID of the Order at Plunet

plunet-requestid
data.plunet-requestid string

The ID of the request at Plunet

plunet-quoteid
data.plunet-quoteid integer

The ID of the Quote at Plunet

plunet-quotenum
data.plunet-quotenum string

The number of the Quote at Plunet

name
data.name string

Name

status
data.status string

Status

process_type
data.process_type string

Defines if Order will be processed using strings or files

ordertype
data.ordertype string

Type of Order

referencefilecount
data.referencefilecount integer

Count of reference files

targetfilecount
data.targetfilecount integer

Count of translated files

requested_due_date
data.requested_due_date string

Due date requested by client

duedate
data.duedate string

Due date

clientref
data.clientref string

Client Reference

delivery
data.delivery string

Delivery

rating
data.rating integer

Rating

review
data.review string

Review

created
data.created string

Date created

modified
data.modified string

Date modified

sourcelang
data.sourcelang array of

Source language

targetlang
data.targetlang array of

Target language

ordertypecode
data.ordertypecode integer

Order type code

emailaddress
data.emailaddress string

Email address

emailquote
data.emailquote integer

Email Quote to

emailfile
data.emailfile integer

Email file to

emaildone
data.emaildone integer

Email Done to

emailsubmit
data.emailsubmit integer

Email submit to

emailcomment
data.emailcomment integer

Email comment to

quoterequired
data.quoterequired integer

Is Quote required?

autoapprove
data.autoapprove integer

Auto approve quotes

autoapproveamt
data.autoapproveamt integer

Auto approve MT quotes

tags
data.tags array of

Order tags

estimatedwordcount
data.estimatedwordcount integer

Estimated wordcount

lastdelivery
data.lastdelivery string

Last delivery date

invoicedate
data.invoicedate string

Invoice date

invoicedue
data.invoicedue string

Invoice due date

in_preparation
data.in_preparation string

“in_preparation” status

in_progress
data.in_progress string

“in_progress” status

in_review
data.in_review string

“in_review” status

completed
data.completed string

“completed” status

canceled
data.canceled string

“canceled” status

getting_quote
data.getting_quote string

“getting_quote” status

needs_approval
data.needs_approval string

“needs_approval” status

comments
data.comments string

Comments

plunetid
data.account.plunetid string

The ID of the item at Plunet

company
data.account.company string

Company

phone
data.account.phone string

Phone number

email
data.account.email string

Email address

url
data.account.url string

URL

created
data.account.created string

Date created

modified
data.account.modified string

Date modified

lastactivity
data.account.lastactivity string

Date for last activity

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

metadata
data.metadata string

metadata

Decline a quote

This may only be performed on an order with status “needs approva“. Decline the quote on this order. The order status will move back to “getting quote“. The project manager will see the comments, and either issue a revised quote or cancel the order. It is also recommended the client contact their project manager to discuss next steps.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

comment
comment string

Any comment related to the Quote declination.

Returns

Name Path Type Description
success
success boolean

success

orderid
data.orderid integer

The ID of the Order in My Acclaro

plunetid
data.user.plunetid string

The ID of the item at Plunet

firstname
data.user.firstname string

First name

lastname
data.user.lastname string

Last name

company
data.user.company string

Company

phone
data.user.phone string

Phone number

email
data.user.email string

Email address

created
data.user.created string

Date created

modified
data.user.modified string

Date modified

usergroup
data.usergroup integer

User group

plunet-orderid
data.plunet-orderid string

The ID of the Order at Plunet

plunet-requestid
data.plunet-requestid string

The ID of the request at Plunet

plunet-quoteid
data.plunet-quoteid integer

The ID of the Quote at Plunet

plunet-quotenum
data.plunet-quotenum string

The number of the Quote at Plunet

name
data.name string

Name

status
data.status string

Status

process_type
data.process_type string

Defines if Order will be processed using strings or files

ordertype
data.ordertype string

Type of Order

referencefilecount
data.referencefilecount integer

Count of reference files

targetfilecount
data.targetfilecount integer

Count of translated files

requested_due_date
data.requested_due_date string

Due date requested by client

duedate
data.duedate string

Due date

clientref
data.clientref string

Client Reference

delivery
data.delivery string

Delivery

rating
data.rating integer

Rating

review
data.review string

Review

created
data.created string

Date created

modified
data.modified string

Date modified

sourcelang
data.sourcelang array of string

Source language

targetlang
data.targetlang array of string

Target language

ordertypecode
data.ordertypecode integer

Order type code

emailaddress
data.emailaddress string

Email address

emailquote
data.emailquote integer

Email Quote to

emailfile
data.emailfile integer

Email file to

emaildone
data.emaildone integer

Email Done to

emailsubmit
data.emailsubmit integer

Email submit to

emailcomment
data.emailcomment integer

Email comment to

quoterequired
data.quoterequired integer

Is Quote required?

autoapprove
data.autoapprove integer

Auto approve quotes

autoapproveamt
data.autoapproveamt integer

Auto approve MT quotes

tags
data.tags array of

Order tags

estimatedwordcount
data.estimatedwordcount integer

Estimated wordcount

lastdelivery
data.lastdelivery string

Last delivery date

invoicedate
data.invoicedate string

Invoice date

invoicedue
data.invoicedue string

Invoice due date

in_preparation
data.in_preparation string

“in_preparation” status

in_progress
data.in_progress string

“in_progress” status

in_review
data.in_review string

“in_review” status

completed
data.completed string

“completed” status

canceled
data.canceled string

“canceled” status

getting_quote
data.getting_quote string

“getting_quote” status

needs_approval
data.needs_approval string

“needs_approval” status

comments
data.comments string

Comments

plunetid
data.account.plunetid string

The ID of the item at Plunet

company
data.account.company string

Company

phone
data.account.phone string

Phone number

email
data.account.email string

Email address

url
data.account.url string

URL

created
data.account.created string

Date created

modified
data.account.modified string

Date modified

lastactivity
data.account.lastactivity string

Date for last activity

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

Delete a callback added to order

Request that Acclaro no longer invoke the supplied URL when the order changes in any way.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

Returns

Name Path Type Description
success
success boolean

success

data
data array of

data

Delete a callback added to the file

Request that Acclaro no longer invokes the supplied URL when the file changes in any way.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

fileid
fileid True string

the unique identifier assigned to a source or target file, i.e. the file ID.

url
url True string

The URL to be removed from the callback system.

Returns

Name Path Type Description
success
success boolean

success

data
data array of

data

Delete a callback added to the file

Request that Acclaro no longer email the supplied address when the file changes in any way.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

fileid
fileid True string

the unique identifier assigned to a source or target file, i.e. the file ID.

email
email True string

The email to be deleted to the callback system.

Returns

Name Path Type Description
success
success boolean

success

data
data array of

data

Delete a file from the order

Deletes the given file from the order, prior to an order being submitted. If a source file ever needs to be cancelled after it’s been submitted as part of an order, ‘CANCEL FILE’ can be submitted as a comment in /orders/{orderid}/files/{fileid}/comment. We also request that you separately contact your Acclaro project manager with the source file cancelation request.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

fileid
fileid True string

the unique identifier assigned to a source or target file, i.e. the file ID.

Returns

Name Path Type Description
success
success boolean

success

data
data array of

data

Delete a tag from order

Deletes tags associated with orders. Tags can only be deleted one at a time.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

tag
tag True string

List of tags separated by comma.

Returns

Name Path Type Description
success
success boolean

success

orderid
data.orderid integer

The ID of the Order in My Acclaro

plunetid
data.user.plunetid string

The ID of the item at Plunet

firstname
data.user.firstname string

First name

lastname
data.user.lastname string

Last name

company
data.user.company string

Company

phone
data.user.phone string

Phone number

email
data.user.email string

Email address

created
data.user.created string

Date created

modified
data.user.modified string

Date modified

usergroup
data.usergroup integer

User group

plunet-orderid
data.plunet-orderid string

The ID of the Order at Plunet

plunet-requestid
data.plunet-requestid string

The ID of the request at Plunet

plunet-quoteid
data.plunet-quoteid integer

The ID of the Quote at Plunet

plunet-quotenum
data.plunet-quotenum string

The number of the Quote at Plunet

name
data.name string

Name

status
data.status string

Status

process_type
data.process_type string

Defines if Order will be processed using strings or files

ordertype
data.ordertype string

Type of Order

referencefilecount
data.referencefilecount integer

Count of reference files

targetfilecount
data.targetfilecount integer

Count of translated files

requested_due_date
data.requested_due_date string

Due date requested by client

duedate
data.duedate string

Due date

clientref
data.clientref string

Client Reference

delivery
data.delivery string

Delivery

rating
data.rating integer

Rating

review
data.review string

Review

created
data.created string

Date created

modified
data.modified string

Date modified

sourcelang
data.sourcelang array of

Source language

targetlang
data.targetlang array of

Target language

ordertypecode
data.ordertypecode integer

Order type code

emailaddress
data.emailaddress string

Email address

emailquote
data.emailquote integer

Email Quote to

emailfile
data.emailfile integer

Email file to

emaildone
data.emaildone integer

Email Done to

emailsubmit
data.emailsubmit integer

Email submit to

emailcomment
data.emailcomment integer

Email comment to

quoterequired
data.quoterequired integer

Is Quote required?

autoapprove
data.autoapprove integer

Auto approve quotes

autoapproveamt
data.autoapproveamt integer

Auto approve MT quotes

tags
data.tags array of

Order tags

estimatedwordcount
data.estimatedwordcount integer

Estimated wordcount

lastdelivery
data.lastdelivery string

Last delivery date

invoicedate
data.invoicedate string

Invoice date

invoicedue
data.invoicedue string

Invoice due date

in_preparation
data.in_preparation string

“in_preparation” status

in_progress
data.in_progress string

“in_progress” status

in_review
data.in_review string

“in_review” status

completed
data.completed string

“completed” status

canceled
data.canceled string

“canceled” status

getting_quote
data.getting_quote string

“getting_quote” status

needs_approval
data.needs_approval string

“needs_approval” status

comments
data.comments string

Comments

plunetid
data.account.plunetid string

The ID of the item at Plunet

company
data.account.company string

Company

phone
data.account.phone string

Phone number

email
data.account.email string

Email address

url
data.account.url string

URL

created
data.account.created string

Date created

modified
data.account.modified string

Date modified

lastactivity
data.account.lastactivity string

Date for last activity

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

id
order.id integer

id

user_id
order.user_id integer

user ID

account_id
order.account_id integer

Account ID

program_id
order.program_id string

Program ID

is_scheduled
order.is_scheduled integer

Is scheduled

scheduler_id
order.scheduler_id string

Scheduler ID

plunet_user_id
order.plunet_user_id string

Plunet user ID

plunet_account_id
order.plunet_account_id string

Plunet account ID

request_id
order.request_id string

Request ID

quote_required
order.quote_required integer

Quote required

auto_approve
order.auto_approve integer

Auto approve

auto_approve_amount
order.auto_approve_amount integer

Auto approve amount

quoteid
order.quoteid string

Quote ID

quotenum
order.quotenum string

Quote number

erp_order_id
order.erp_order_id string

ERP Order ID

name
order.name string

Name

status
order.status string

Status

due_at
order.due_at string

Due at

requested_due_at
order.requested_due_at string

Requested due at

rating
order.rating integer

Rating

review
order.review string

Review

created
order.created string

Date created

modified_at
order.modified_at string

Date modified

po_number
order.po_number string

PO number

delivery_method
order.delivery_method string

Delivery method

quoteprice
order.quoteprice string

Quote price

do_not_sync
order.do_not_sync integer

Do not Sync

hide
order.hide integer

Hide

review_done
order.review_done integer

Review done

has_order_cost_pdf
order.has_order_cost_pdf integer

Has Order cost PDF

show_order_cost
order.show_order_cost integer

Show Order cost

estimated_word_count
order.estimated_word_count integer

Estimated wordcount

total_words
order.total_words string

Total words

source_file_count
order.source_file_count integer

Count of source files

target_file_count
order.target_file_count integer

Count of translated files

origin
order.origin string

Order Origin

price
order.price string

Total Price

review_url
order.review_url string

Review URL

currency
order.currency string

currency

order_type
order.order_type integer

Type of Order

process_type
order.process_type string

Defines if Order will be processed using strings or files

over_due_sent
order.over_due_sent integer

Over due sent

submitter_user_id
order.submitter_user_id string

Submitter user ID

quote_file
order.quote_file string

Quote file

quote_file_size
order.quote_file_size string

Quote file size

quote_file_date
order.quote_file_date string

Quote file date

pm_user_id
order.pm_user_id string

PM user ID

pm_plunet_resource
order.pm_plunet_resource string

PM Plunet Resource

last_user_comment_at
order.last_user_comment_at string

Last user comment date

last_pm_comment_at
order.last_pm_comment_at string

Last PM comment date

last_user_comment_read_at
order.last_user_comment_read_at string

Last user comment read date

last_pm_comment_read_at
order.last_pm_comment_read_at string

Last PM comment read date

original_order_id
order.original_order_id string

Original Order ID

has_comments
order.has_comments integer

Has comments

properties
order.properties string

Properties

has_system_comments
order.has_system_comments integer

Has system comments

plunet_quote_template
order.plunet_quote_template string

Plunet Quote template

plunet_order_template
order.plunet_order_template integer

Plunet Order template

erp_type
order.erp_type string

ERP type

erp_last_sync_push
order.erp_last_sync_push string

ERP last sync push

erp_last_sync_pull
order.erp_last_sync_pull string

ERP last sync pull

erp_last_sync_pull_completed_at
order.erp_last_sync_pull_completed_at string

ERP last sync pull completed at

erp_last_pull_status
order.erp_last_pull_status string

ERP last sync pull status

sync_task
order.sync_task string

Syncronization task

sync_event_id
order.sync_event_id string

Syncronization event ID

created_at
order.created_at string

Date created

updated_at
order.updated_at string

Date updated

has_dirty_tags
order.has_dirty_tags integer

Has dirty tags

has_dirty_comments
order.has_dirty_comments integer

Has dirty comments

status_in_prep_at
order.status_in_prep_at string

Date for “in_preparation” status transition

status_in_progress_at
order.status_in_progress_at string

Date for “in_progress” status transition

status_in_review_at
order.status_in_review_at string

Date for “in_review” status transition

status_completed_at
order.status_completed_at string

Date for “complete” status transition

status_canceled_at
order.status_canceled_at string

Date for “canceled” status transition

status_getting_quote_at
order.status_getting_quote_at string

Date for “getting_quote” status transition

status_needs_approval_at
order.status_needs_approval_at string

Date for “needs_approval” status transition

order_link
order.order_link string

Order link

errorCode
errorCode integer

Error Code

Delete an order

Deletes an order for the current user with the given ID, if the order is status ‘new’ and the current user has proper account privileges.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

Returns

response
string

Edit a comment on the order

Update a comment on the order.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

commentid
commentid True string

The unique identifier assigned to the Comment, i.e. Comment ID.

comment
comment True string

the new text that will replace the existing comment.

Returns

Name Path Type Description
success
success boolean

success

orderid
data.orderid integer

The ID of the Order in My Acclaro

plunetid
data.user.plunetid string

The ID of the item at Plunet

firstname
data.user.firstname string

First name

lastname
data.user.lastname string

Last name

company
data.user.company string

Company

phone
data.user.phone string

Phone number

email
data.user.email string

Email address

created
data.user.created string

Date created

modified
data.user.modified string

Date modified

usergroup
data.usergroup integer

User group

plunet-orderid
data.plunet-orderid string

The ID of the Order at Plunet

plunet-requestid
data.plunet-requestid string

The ID of the request at Plunet

plunet-quoteid
data.plunet-quoteid integer

The ID of the Quote at Plunet

plunet-quotenum
data.plunet-quotenum string

The number of the Quote at Plunet

name
data.name string

Name

status
data.status string

Status

process_type
data.process_type string

Defines if Order will be processed using strings or files

ordertype
data.ordertype string

Type of Order

referencefilecount
data.referencefilecount integer

Count of reference files

targetfilecount
data.targetfilecount integer

Count of translated files

requested_due_date
data.requested_due_date string

Due date requested by client

duedate
data.duedate string

Due date

clientref
data.clientref string

Client Reference

delivery
data.delivery string

Delivery

rating
data.rating integer

Rating

review
data.review string

Review

created
data.created string

Date created

modified
data.modified string

Date modified

sourcelang
data.sourcelang array of

Source language

targetlang
data.targetlang array of

Target language

ordertypecode
data.ordertypecode integer

Order type code

emailaddress
data.emailaddress string

Email address

emailquote
data.emailquote integer

Email Quote to

emailfile
data.emailfile integer

Email file to

emaildone
data.emaildone integer

Email Done to

emailsubmit
data.emailsubmit integer

Email submit to

emailcomment
data.emailcomment integer

Email comment to

quoterequired
data.quoterequired integer

Is Quote required?

autoapprove
data.autoapprove integer

Auto approve quotes

autoapproveamt
data.autoapproveamt integer

Auto approve MT quotes

tags
data.tags array of

Order tags

estimatedwordcount
data.estimatedwordcount integer

Estimated wordcount

lastdelivery
data.lastdelivery string

Last delivery date

invoicedate
data.invoicedate string

Invoice date

invoicedue
data.invoicedue string

Invoice due date

in_preparation
data.in_preparation string

“in_preparation” status

in_progress
data.in_progress string

“in_progress” status

in_review
data.in_review string

“in_review” status

completed
data.completed string

“completed” status

canceled
data.canceled string

“canceled” status

getting_quote
data.getting_quote string

“getting_quote” status

needs_approval
data.needs_approval string

“needs_approval” status

comments
data.comments string

Comments

plunetid
data.account.plunetid string

The ID of the item at Plunet

company
data.account.company string

Company

phone
data.account.phone string

Phone number

email
data.account.email string

Email address

url
data.account.url string

URL

created
data.account.created string

Date created

modified
data.account.modified string

Date modified

lastactivity
data.account.lastactivity string

Date for last activity

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

id
order.id integer

id

user_id
order.user_id integer

user ID

account_id
order.account_id integer

Account ID

program_id
order.program_id string

Program ID

is_scheduled
order.is_scheduled integer

Is scheduled

scheduler_id
order.scheduler_id string

Scheduler ID

plunet_user_id
order.plunet_user_id string

Plunet user ID

plunet_account_id
order.plunet_account_id string

Plunet account ID

request_id
order.request_id string

Request ID

quote_required
order.quote_required integer

Quote required

auto_approve
order.auto_approve integer

Auto approve

auto_approve_amount
order.auto_approve_amount integer

Auto approve amount

quoteid
order.quoteid string

Quote ID

quotenum
order.quotenum string

Quote number

erp_order_id
order.erp_order_id string

ERP Order ID

name
order.name string

Name

status
order.status string

Status

due_at
order.due_at string

Due at

requested_due_at
order.requested_due_at string

Requested due at

rating
order.rating integer

Rating

review
order.review string

Review

created
order.created string

Date created

modified_at
order.modified_at string

Date modified

po_number
order.po_number string

PO number

delivery_method
order.delivery_method string

Delivery method

quoteprice
order.quoteprice string

Quote price

do_not_sync
order.do_not_sync integer

Do not Sync

hide
order.hide integer

Hide

review_done
order.review_done integer

Review done

has_order_cost_pdf
order.has_order_cost_pdf integer

Has Order cost PDF

show_order_cost
order.show_order_cost integer

Show Order cost

estimated_word_count
order.estimated_word_count integer

Estimated wordcount

total_words
order.total_words string

Total words

source_file_count
order.source_file_count integer

Count of source files

target_file_count
order.target_file_count integer

Count of translated files

origin
order.origin string

Order Origin

price
order.price string

Total Price

review_url
order.review_url string

Review URL

currency
order.currency string

currency

order_type
order.order_type integer

Type of Order

process_type
order.process_type string

Defines if Order will be processed using strings or files

over_due_sent
order.over_due_sent integer

Over due sent

submitter_user_id
order.submitter_user_id string

Submitter user ID

quote_file
order.quote_file string

Quote file

quote_file_size
order.quote_file_size string

Quote file size

quote_file_date
order.quote_file_date string

Quote file date

pm_user_id
order.pm_user_id string

PM user ID

pm_plunet_resource
order.pm_plunet_resource string

PM Plunet Resource

last_user_comment_at
order.last_user_comment_at string

Last user comment date

last_pm_comment_at
order.last_pm_comment_at string

Last PM comment date

last_user_comment_read_at
order.last_user_comment_read_at string

Last user comment read date

last_pm_comment_read_at
order.last_pm_comment_read_at string

Last PM comment read date

original_order_id
order.original_order_id string

Original Order ID

has_comments
order.has_comments integer

Has comments

properties
order.properties string

Properties

has_system_comments
order.has_system_comments integer

Has system comments

plunet_quote_template
order.plunet_quote_template string

Plunet Quote template

plunet_order_template
order.plunet_order_template string

Plunet Order template

erp_type
order.erp_type string

ERP type

erp_last_sync_push
order.erp_last_sync_push string

ERP last sync push

erp_last_sync_pull
order.erp_last_sync_pull string

ERP last sync pull

erp_last_sync_pull_completed_at
order.erp_last_sync_pull_completed_at string

ERP last sync pull completed at

erp_last_pull_status
order.erp_last_pull_status string

ERP last sync pull status

sync_task
order.sync_task string

Syncronization task

sync_event_id
order.sync_event_id string

Syncronization event ID

created_at
order.created_at string

Date created

updated_at
order.updated_at string

Date updated

has_dirty_tags
order.has_dirty_tags integer

Has dirty tags

has_dirty_comments
order.has_dirty_comments integer

Has dirty comments

status_in_prep_at
order.status_in_prep_at string

Date for “in_preparation” status transition

status_in_progress_at
order.status_in_progress_at string

Date for “in_progress” status transition

status_in_review_at
order.status_in_review_at string

Date for “in_review” status transition

status_completed_at
order.status_completed_at string

Date for “complete” status transition

status_canceled_at
order.status_canceled_at string

Date for “canceled” status transition

status_getting_quote_at
order.status_getting_quote_at string

Date for “getting_quote” status transition

status_needs_approval_at
order.status_needs_approval_at string

Date for “needs_approval” status transition

order_link
order.order_link string

Order link

id
order.notification_settings.id integer

id

order_id
order.notification_settings.order_id integer

order_id

email_file_done
order.notification_settings.email_file_done integer

email_file_done

notify_on_order_complete
order.notification_settings.notify_on_order_complete integer

notify_on_order_complete

notify_on_order_submit
order.notification_settings.notify_on_order_submit integer

notify_on_order_submit

notify_on_quote_ready
order.notification_settings.notify_on_quote_ready integer

notify_on_quote_ready

notify_on_new_comment
order.notification_settings.notify_on_new_comment integer

notify_on_new_comment

order_complete_sent
order.notification_settings.order_complete_sent integer

order_complete_sent

quote_ready_sent
order.notification_settings.quote_ready_sent integer

quote_ready_sent

review_notify_status
order.notification_settings.review_notify_status integer

review_notify_status

completed_notify_status
order.notification_settings.completed_notify_status integer

completed_notify_status

created_at
order.notification_settings.created_at string

Date created

updated_at
order.notification_settings.updated_at string

Date updated

errorCode
errorCode integer

Error Code

order_id
newcommentid.order_id integer

order_id

user_id
newcommentid.user_id integer

user ID

account_id
newcommentid.account_id integer

Account ID

body_html
newcommentid.body_html string

body_html

body_text
newcommentid.body_text string

body_text

mentioned_users
newcommentid.mentioned_users string

mentioned_users

system_event
newcommentid.system_event integer

system_event

is_notification_reply
newcommentid.is_notification_reply boolean

is_notification_reply

original_comment_id
newcommentid.original_comment_id integer

original_comment_id

display_created
newcommentid.display_created string

display_created

review_task_id
newcommentid.review_task_id string

review_task_id

updated_at
newcommentid.updated_at string

Date updated

created_at
newcommentid.created_at string

Date created

id
newcommentid.id integer

id

id
newcommentid.user.id integer

id

plunetid
newcommentid.user.plunetid string

The ID of the item at Plunet

firstname
newcommentid.user.firstname string

First name

lastname
newcommentid.user.lastname string

Last name

company
newcommentid.user.company string

Company

phone
newcommentid.user.phone string

Phone number

email
newcommentid.user.email string

Email address

password
newcommentid.user.password string

password

remember_token
newcommentid.user.remember_token string

remember_token

passwdstate
newcommentid.user.passwdstate string

passwdstate

issiteadmin
newcommentid.user.issiteadmin integer

issiteadmin

issuperadmin
newcommentid.user.issuperadmin integer

issuperadmin

iscompanyadmin
newcommentid.user.iscompanyadmin integer

iscompanyadmin

apienable
newcommentid.user.apienable integer

apienable

portalenable
newcommentid.user.portalenable integer

portalenable

connectenable
newcommentid.user.connectenable integer

connectenable

emailok
newcommentid.user.emailok integer

emailok

linkshare
newcommentid.user.linkshare integer

linkshare

resource
newcommentid.user.resource string

resource

resource_plunet_id
newcommentid.user.resource_plunet_id string

resource_plunet_id

usergroup
newcommentid.user.usergroup integer

User group

created
newcommentid.user.created string

Date created

modified
newcommentid.user.modified string

Date modified

role
newcommentid.user.role string

role

is_reviewer
newcommentid.user.is_reviewer integer

is_reviewer

plunet_status
newcommentid.user.plunet_status integer

plunet_status

plunet_updated_at
newcommentid.user.plunet_updated_at string

plunet_updated_at

notes
newcommentid.user.notes string

notes

last_login_at
newcommentid.user.last_login_at string

last_login_at

login_attempt_count
newcommentid.user.login_attempt_count integer

login_attempt_count

Edit an order

Updates an order, returns the new record. After an order has been create and is of status ‘new’, function can be used to modify name and delivery attributes only. Arguments are the same as described in create order(/orders). Although duedate, delivery, estwordcount, and type are optional, care should be taken to submit the previous values of these if you do not wish to change them, otherwise they will be reset to default values.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

name
name True string

Name of the order.

comment
comment string

Summary of the order.

duedate
duedate string

Due date in ISO8601 format, e.g. "2016-09-28T16:24:00-05:00".

delivery
delivery string

Delivery refers to optional additional upload repositories for completed translations besides the Acclaro API and My Acclaro customer portal. Delivery defaults to a choice of "none", but supports "email", "box", "dropbox", "google", "zendesk" and "hubspot". Additional 3rd party cloud service options may be added at later dates.

estwordcount
estwordcount string

The estimated total wordcount for the Order.

type
type string

May be set to "strings" if the order will contain strings rather than files.

metadata
metadata string

Additional metadata to add to the Order, takes a JSON object.

Returns

Name Path Type Description
success
success boolean

success

orderid
data.orderid integer

The ID of the Order in My Acclaro

plunetid
data.user.plunetid string

The ID of the item at Plunet

firstname
data.user.firstname string

First name

lastname
data.user.lastname string

Last name

company
data.user.company string

Company

phone
data.user.phone string

Phone number

email
data.user.email string

Email address

created
data.user.created string

Date created

modified
data.user.modified string

Date modified

usergroup
data.usergroup integer

User group

plunet-orderid
data.plunet-orderid string

The ID of the Order at Plunet

plunet-requestid
data.plunet-requestid string

The ID of the request at Plunet

plunet-quoteid
data.plunet-quoteid integer

The ID of the Quote at Plunet

plunet-quotenum
data.plunet-quotenum string

The number of the Quote at Plunet

name
data.name string

Name

status
data.status string

Status

process_type
data.process_type string

Defines if Order will be processed using strings or files

ordertype
data.ordertype string

Type of Order

referencefilecount
data.referencefilecount integer

Count of reference files

targetfilecount
data.targetfilecount integer

Count of translated files

requested_due_date
data.requested_due_date string

Due date requested by client

duedate
data.duedate string

Due date

clientref
data.clientref string

Client Reference

delivery
data.delivery string

Delivery

rating
data.rating integer

Rating

review
data.review string

Review

created
data.created string

Date created

modified
data.modified string

Date modified

sourcelang
data.sourcelang array of

Source language

targetlang
data.targetlang array of

Target language

ordertypecode
data.ordertypecode integer

Order type code

emailaddress
data.emailaddress string

Email address

emailquote
data.emailquote integer

Email Quote to

emailfile
data.emailfile integer

Email file to

emaildone
data.emaildone integer

Email Done to

emailsubmit
data.emailsubmit integer

Email submit to

emailcomment
data.emailcomment integer

Email comment to

quoterequired
data.quoterequired integer

Is Quote required?

autoapprove
data.autoapprove integer

Auto approve quotes

autoapproveamt
data.autoapproveamt integer

Auto approve MT quotes

tags
data.tags array of

Order tags

estimatedwordcount
data.estimatedwordcount integer

Estimated wordcount

lastdelivery
data.lastdelivery string

Last delivery date

invoicedate
data.invoicedate string

Invoice date

invoicedue
data.invoicedue string

Invoice due date

in_preparation
data.in_preparation string

“in_preparation” status

in_progress
data.in_progress string

“in_progress” status

in_review
data.in_review string

“in_review” status

completed
data.completed string

“completed” status

canceled
data.canceled string

“canceled” status

getting_quote
data.getting_quote string

“getting_quote” status

needs_approval
data.needs_approval string

“needs_approval” status

comments
data.comments string

Comments

plunetid
data.account.plunetid string

The ID of the item at Plunet

company
data.account.company string

Company

phone
data.account.phone string

Phone number

email
data.account.email string

Email address

url
data.account.url string

URL

created
data.account.created string

Date created

modified
data.account.modified string

Date modified

lastactivity
data.account.lastactivity string

Date for last activity

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

metadata
data.metadata string

metadata

Get a file

Returns the contents of a previously sent file. This is one of the few operations that does not return JSON data, instead directly returning the file contents. If an error occurs while processing the request, then the response will be JSON data, so the type of the response should always be checked.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

fileid
fileid True string

the unique identifier assigned to a source or target file, i.e. the file ID.

Returns

response
file

Get a quote document

This is expected to be performed on an order with status “needs approval“, but will succeed on an order which has been through the quote process. Returns the quote, as a PDF, Word file, or RTF file. The Content-type header of the response will indicate the file type. This is one of the few operations that does not return JSON data, instead directly returning the file contents. If an error occurs while processing the request, then the response will be JSON data, so the type of the response should always be checked.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

Returns

Get account information

Returns profile information about the API user account in use.

Returns

Name Path Type Description
success
success boolean

success

plunetid
data.plunetid string

The ID of the item at Plunet

type
data.type string

Order type

company
data.company string

Company

firstname
data.firstname string

First name

lastname
data.lastname string

Last name

email
data.email string

Email address

phone
data.phone string

Phone number

url
data.url string

URL

created
data.created string

Date created

modified
data.modified string

Date modified

lastactivity
data.lastactivity string

Date for last activity

team
data.team array of object

team

title
data.team.title string

title

firstname
data.team.firstname string

First name

lastname
data.team.lastname string

Last name

phone
data.team.phone string

Phone number

email
data.team.email string

Email address

Get all orders

Returns all orders assigned to the current user, as an array of Order records. Note that older completed orders may be archived and removed from the active system . Can be filtered using status.

Parameters

Name Key Required Type Description
status
status string

Filter the Orders by status.

page
page string

Defines the page you want to see results from.

perPage
perPage string

Defines how many records you want to see per page.

Returns

Name Path Type Description
success
success boolean

success

data
data array of object

data

orderid
data.orderid integer

The ID of the Order in My Acclaro

plunetid
data.user.plunetid string

The ID of the item at Plunet

firstname
data.user.firstname string

First name

lastname
data.user.lastname string

Last name

company
data.user.company string

Company

phone
data.user.phone string

Phone number

email
data.user.email string

Email address

created
data.user.created string

Date created

modified
data.user.modified string

Date modified

usergroup
data.usergroup integer

User group

plunet-orderid
data.plunet-orderid string

The ID of the Order at Plunet

plunet-requestid
data.plunet-requestid string

The ID of the request at Plunet

plunet-quoteid
data.plunet-quoteid integer

The ID of the Quote at Plunet

plunet-quotenum
data.plunet-quotenum string

The number of the Quote at Plunet

name
data.name string

Name

status
data.status string

Status

process_type
data.process_type string

Defines if Order will be processed using strings or files

ordertype
data.ordertype string

Type of Order

referencefilecount
data.referencefilecount integer

Count of reference files

targetfilecount
data.targetfilecount integer

Count of translated files

requested_due_date
data.requested_due_date string

Due date requested by client

duedate
data.duedate string

Due date

clientref
data.clientref string

Client Reference

delivery
data.delivery string

Delivery

rating
data.rating integer

Rating

review
data.review string

Review

created
data.created string

Date created

modified
data.modified string

Date modified

sourcelang
data.sourcelang array of string

Source language

targetlang
data.targetlang array of string

Target language

ordertypecode
data.ordertypecode integer

Order type code

emailaddress
data.emailaddress string

Email address

emailquote
data.emailquote integer

Email Quote to

emailfile
data.emailfile integer

Email file to

emaildone
data.emaildone integer

Email Done to

emailsubmit
data.emailsubmit integer

Email submit to

emailcomment
data.emailcomment integer

Email comment to

quoterequired
data.quoterequired integer

Is Quote required?

autoapprove
data.autoapprove integer

Auto approve quotes

autoapproveamt
data.autoapproveamt integer

Auto approve MT quotes

tags
data.tags array of string

Order tags

estimatedwordcount
data.estimatedwordcount integer

Estimated wordcount

lastdelivery
data.lastdelivery string

Last delivery date

invoicedate
data.invoicedate string

Invoice date

invoicedue
data.invoicedue string

Invoice due date

in_preparation
data.in_preparation string

“in_preparation” status

in_progress
data.in_progress string

“in_progress” status

in_review
data.in_review string

“in_review” status

completed
data.completed string

“completed” status

canceled
data.canceled string

“canceled” status

getting_quote
data.getting_quote string

“getting_quote” status

needs_approval
data.needs_approval string

“needs_approval” status

comments
data.comments string

Comments

plunetid
data.account.plunetid string

The ID of the item at Plunet

company
data.account.company string

Company

phone
data.account.phone string

Phone number

email
data.account.email string

Email address

url
data.account.url string

URL

created
data.account.created string

Date created

modified
data.account.modified string

Date modified

lastactivity
data.account.lastactivity string

Date for last activity

callbacks
data.callbacks array of string

Callback URLs

emails
data.emails array of

Notification emails

current_page
pagination.current_page integer

current_page

first_page_url
pagination.first_page_url string
from
pagination.from integer

from

last_page
pagination.last_page integer

last_page

last_page_url
pagination.last_page_url string
next_page_url
pagination.next_page_url string
path
pagination.path string
per_page
pagination.per_page string
prev_page_url
pagination.prev_page_url string
to
pagination.to integer

to

total
pagination.total integer

Total

Get all supported order types

Returns all order types available for the account as an array of Order Types, each order type consisting of a name and a flag “default” which will be zero or one, indicating which order type will be set when none is specified.

Returns

Get an order

Returns order information based on the given id.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

Returns

Name Path Type Description
success
success boolean

success

orderid
data.orderid integer

The ID of the Order in My Acclaro

plunetid
data.user.plunetid string

The ID of the item at Plunet

firstname
data.user.firstname string

First name

lastname
data.user.lastname string

Last name

company
data.user.company string

Company

phone
data.user.phone string

Phone number

email
data.user.email string

Email address

created
data.user.created string

Date created

modified
data.user.modified string

Date modified

usergroup
data.usergroup integer

User group

plunet-orderid
data.plunet-orderid string

The ID of the Order at Plunet

plunet-requestid
data.plunet-requestid string

The ID of the request at Plunet

plunet-quoteid
data.plunet-quoteid integer

The ID of the Quote at Plunet

plunet-quotenum
data.plunet-quotenum string

The number of the Quote at Plunet

name
data.name string

Name

status
data.status string

Status

process_type
data.process_type string

Defines if Order will be processed using strings or files

ordertype
data.ordertype string

Type of Order

referencefilecount
data.referencefilecount integer

Count of reference files

targetfilecount
data.targetfilecount integer

Count of translated files

requested_due_date
data.requested_due_date string

Due date requested by client

duedate
data.duedate string

Due date

clientref
data.clientref string

Client Reference

delivery
data.delivery string

Delivery

rating
data.rating integer

Rating

review
data.review string

Review

created
data.created string

Date created

modified
data.modified string

Date modified

sourcelang
data.sourcelang array of

Source language

targetlang
data.targetlang array of

Target language

ordertypecode
data.ordertypecode integer

Order type code

emailaddress
data.emailaddress string

Email address

emailquote
data.emailquote integer

Email Quote to

emailfile
data.emailfile integer

Email file to

emaildone
data.emaildone integer

Email Done to

emailsubmit
data.emailsubmit integer

Email submit to

emailcomment
data.emailcomment integer

Email comment to

quoterequired
data.quoterequired integer

Is Quote required?

autoapprove
data.autoapprove integer

Auto approve quotes

autoapproveamt
data.autoapproveamt integer

Auto approve MT quotes

tags
data.tags array of

Order tags

estimatedwordcount
data.estimatedwordcount integer

Estimated wordcount

lastdelivery
data.lastdelivery string

Last delivery date

invoicedate
data.invoicedate string

Invoice date

invoicedue
data.invoicedue string

Invoice due date

in_preparation
data.in_preparation string

“in_preparation” status

in_progress
data.in_progress string

“in_progress” status

in_review
data.in_review string

“in_review” status

completed
data.completed string

“completed” status

canceled
data.canceled string

“canceled” status

getting_quote
data.getting_quote string

“getting_quote” status

needs_approval
data.needs_approval string

“needs_approval” status

comments
data.comments string

Comments

plunetid
data.account.plunetid string

The ID of the item at Plunet

company
data.account.company string

Company

phone
data.account.phone string

Phone number

email
data.account.email string

Email address

url
data.account.url string

URL

created
data.account.created string

Date created

modified
data.account.modified string

Date modified

lastactivity
data.account.lastactivity string

Date for last activity

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

metadata
data.metadata string

metadata

cost_items
data.cost_items array of

Cost items

Get an order's comments

Returns information comments.

Parameters

Name Key Required Type Description
format
format True string

format can either be "text" or "html".

orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

records
records string

number of comments to be retrieved.

page
page string

page number to retrieve if paginated.

after
after string

A textual datetime value e.g 2021-12-09 12:00:00.

Returns

Name Path Type Description
success
success boolean

success

data
data array of object

data

id
data.id integer

id

author
data.author string

author

comment
data.comment string

comment

timestamp
data.timestamp string

timestamp

edited
data.edited string

edited

system
data.system boolean

system

order
order integer

order

total
total integer

Total

Get an order's file information

Returns information about all files in the order.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

Returns

Name Path Type Description
success
success boolean

success

data
data array of object

data

fileid
data.fileid integer

The file ID in My Acclaro

id
data.id integer

id

orderid
data.orderid integer

The ID of the Order in My Acclaro

filetype
data.filetype string

Type of file

originalfilename
data.originalfilename string

The original filename

original-filename
data.original-filename string

The original filename

filename
data.filename string

The filename

plunet-filename
data.plunet-filename string

The filename in Plunet

encoding
data.encoding string

Encoding

mimetype
data.mimetype string

Mimetype

size
data.size integer

Size

clientref
data.clientref string

Client Reference

comments
data.comments string

Comments

reviewurl
data.reviewurl string

The Review URL

rating
data.rating integer

Rating

review
data.review string

Review

status
data.status string

Status

targetfile
data.targetfile string

The translated file

previewfile
data.previewfile string

The translated file ready for preview

uploaded
data.uploaded string

Date when the item was uploaded

code
data.sourcelang.code string

ISO 639-1 language code

code3
data.sourcelang.code3 string

ISO 639-2 language code

description
data.sourcelang.description string

Description

code
data.targetlang.code string

ISO 639-1 language code

code3
data.targetlang.code3 string

ISO 639-2 language code

description
data.targetlang.description string

Description

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

Get file information

Retrieves information about the given file.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

fileid
fileid True string

the unique identifier assigned to a source or target file, i.e. the file ID.

Returns

Name Path Type Description
success
success boolean

success

fileid
data.fileid integer

The file ID in My Acclaro

id
data.id integer

id

orderid
data.orderid integer

The ID of the Order in My Acclaro

filetype
data.filetype string

Type of file

originalfilename
data.originalfilename string

The original filename

original-filename
data.original-filename string

The original filename

filename
data.filename string

The filename

plunet-filename
data.plunet-filename string

The filename in Plunet

encoding
data.encoding string

Encoding

mimetype
data.mimetype string

Mimetype

size
data.size integer

Size

clientref
data.clientref string

Client Reference

comments
data.comments string

Comments

reviewurl
data.reviewurl string

The Review URL

rating
data.rating integer

Rating

review
data.review string

Review

status
data.status string

Status

targetfile
data.targetfile string

The translated file

previewfile
data.previewfile string

The translated file ready for preview

uploaded
data.uploaded string

Date when the item was uploaded

code
data.sourcelang.code string

ISO 639-1 language code

code3
data.sourcelang.code3 string

ISO 639-2 language code

description
data.sourcelang.description string

Description

code
data.targetlang.code string

ISO 639-1 language code

code3
data.targetlang.code3 string

ISO 639-2 language code

description
data.targetlang.description string

Description

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

Get language pairs

Returns a list of source/target pairs that may be used for translations.

Parameters

Name Key Required Type Description
sourcelang
sourcelang string

to filter for language pairs, input the source language in ISO format, e.g. "en-us".

Returns

Name Path Type Description
success
success boolean

success

data
data array of object

data

code
data.source.code string

ISO 639-1 language code

code3
data.source.code3 string

ISO 639-2 language code

description
data.source.description string

Description

code
data.target.code string

ISO 639-1 language code

code3
data.target.code3 string

ISO 639-2 language code

description
data.target.description string

Description

Get order string by id

Get string for an order along with status and translated values if completed or preview ready.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

string_id
string_id True string

The unique identifier assigned to the String, i.e. String ID.

Returns

Name Path Type Description
success
success boolean

success

string_id
data.string_id integer

The String ID

batch_id
data.batch_id integer

The Batch ID

source_lang
data.source_lang string

Source language

target_lang
data.target_lang string

Target language

key
data.key string

Key

value
data.value string

value

translated_value
data.translated_value string

Translated value

callback
data.callback string

Callback

meta
data.meta array of

Metadata

status
data.status string

Status

Get order strings

Get all strings for an order along with their status and translated values if completed.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

string_ids
string_ids string

string ids separated by comma.

key
key string

Gets strings matching a specific key.

perPage
perPage string

Set the number of string returned per page (default: 100).

Returns

Name Path Type Description
success
success boolean

success

data
data array of object

data

string_id
data.string_id integer

The String ID

batch_id
data.batch_id integer

The Batch ID

source_lang
data.source_lang string

Source language

target_lang
data.target_lang string

Target language

key
data.key string

Key

value
data.value string

value

translated_value
data.translated_value string

Translated value

callback
data.callback string

Callback

meta
data.meta array of

Metadata

status
data.status string

Status

total
total integer

Total

Get quote details

This is expected to be performed on an order with status “needs approval“, but will succeed on an order which has been through the quote process. Returns the quote value and line item details.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

Returns

Name Path Type Description
success
success boolean

success

total
data.total integer

Total

lines
data.lines array of object

lines

description
data.lines.description string

Description

quantity
data.lines.quantity integer

Quantity

unitprice
data.lines.unitprice integer

Unit price

price
data.lines.price integer

Total Price

Get supported languages

Returns a list of supported languages.

Returns

Name Path Type Description
success
success boolean

success

data
data array of object

data

code
data.code string

ISO 639-1 language code

code3
data.code3 string

ISO 639-2 language code

description
data.description string

Description

visible
data.visible integer

visible

last_updated
data.last_updated string

Last time updated

updated_by
data.updated_by string

User that made the update

Get system information

Returns a variety of helpful system information including version of API source code in use, service endpoint and last date of database synchronization.

Returns

Name Path Type Description
success
success boolean

success

version
data.version string

version

endpoint
data.endpoint string

endpoint

sitedescription
data.sitedescription string

site description

backend
data.backend string

backend

maxdocsize
data.maxdocsize string

Maximum document size

lastsync
data.lastsync string

Last time syncronized

Rate a file

Submits rating information about files. Rating scale is 1-5 with 1 being poor quality and 5 being perfect quality. Review text strings are optional and can be included to explain the reasoning for the rating such as identified errors or areas of translation improvement classifications.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

fileid
fileid True string

the unique identifier assigned to a source or target file, i.e. the file ID.

rating
rating True string

rating scale is 1-5 with 1 being poor quality and 5 being perfect quality.

review
review string

any other comment ragarind the score provided.

Returns

Name Path Type Description
success
success boolean

success

fileid
data.fileid integer

The file ID in My Acclaro

id
data.id integer

id

orderid
data.orderid integer

The ID of the Order in My Acclaro

filetype
data.filetype string

Type of file

originalfilename
data.originalfilename string

The original filename

original-filename
data.original-filename string

The original filename

filename
data.filename string

The filename

plunet-filename
data.plunet-filename string

The filename in Plunet

encoding
data.encoding string

Encoding

mimetype
data.mimetype string

Mimetype

size
data.size integer

Size

clientref
data.clientref string

Client Reference

comments
data.comments string

Comments

reviewurl
data.reviewurl string

The Review URL

rating
data.rating integer

Rating

review
data.review string

Review

status
data.status string

Status

targetfile
data.targetfile string

The translated file

previewfile
data.previewfile string

The translated file ready for preview

uploaded
data.uploaded string

Date when the item was uploaded

code
data.sourcelang.code string

ISO 639-1 language code

code3
data.sourcelang.code3 string

ISO 639-2 language code

description
data.sourcelang.description string

Description

code
data.targetlang.code string

ISO 639-1 language code

code3
data.targetlang.code3 string

ISO 639-2 language code

description
data.targetlang.description string

Description

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

Rate an order

Submits rating information about completed orders. Rating scale is 1-5 with 1 being poor quality and 5 being excellent quality.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

rate
rate True string

Rating scale is 1-5 with 1 being poor quality and 5 being excellent quality.

Returns

Name Path Type Description
success
success boolean

success

orderid
data.orderid integer

The ID of the Order in My Acclaro

plunetid
data.user.plunetid string

The ID of the item at Plunet

firstname
data.user.firstname string

First name

lastname
data.user.lastname string

Last name

company
data.user.company string

Company

phone
data.user.phone string

Phone number

email
data.user.email string

Email address

created
data.user.created string

Date created

modified
data.user.modified string

Date modified

usergroup
data.usergroup integer

User group

plunet-orderid
data.plunet-orderid string

The ID of the Order at Plunet

plunet-requestid
data.plunet-requestid string

The ID of the request at Plunet

plunet-quoteid
data.plunet-quoteid integer

The ID of the Quote at Plunet

plunet-quotenum
data.plunet-quotenum string

The number of the Quote at Plunet

name
data.name string

Name

status
data.status string

Status

process_type
data.process_type string

Defines if Order will be processed using strings or files

ordertype
data.ordertype string

Type of Order

referencefilecount
data.referencefilecount integer

Count of reference files

targetfilecount
data.targetfilecount integer

Count of translated files

requested_due_date
data.requested_due_date string

Due date requested by client

duedate
data.duedate string

Due date

clientref
data.clientref string

Client Reference

delivery
data.delivery string

Delivery

rating
data.rating integer

Rating

review
data.review string

Review

created
data.created string

Date created

modified
data.modified string

Date modified

sourcelang
data.sourcelang array of string

Source language

targetlang
data.targetlang array of string

Target language

ordertypecode
data.ordertypecode integer

Order type code

emailaddress
data.emailaddress string

Email address

emailquote
data.emailquote integer

Email Quote to

emailfile
data.emailfile integer

Email file to

emaildone
data.emaildone integer

Email Done to

emailsubmit
data.emailsubmit integer

Email submit to

emailcomment
data.emailcomment integer

Email comment to

quoterequired
data.quoterequired integer

Is Quote required?

autoapprove
data.autoapprove integer

Auto approve quotes

autoapproveamt
data.autoapproveamt integer

Auto approve MT quotes

tags
data.tags array of

Order tags

estimatedwordcount
data.estimatedwordcount integer

Estimated wordcount

lastdelivery
data.lastdelivery string

Last delivery date

invoicedate
data.invoicedate string

Invoice date

invoicedue
data.invoicedue string

Invoice due date

in_preparation
data.in_preparation string

“in_preparation” status

in_progress
data.in_progress string

“in_progress” status

in_review
data.in_review string

“in_review” status

completed
data.completed string

“completed” status

canceled
data.canceled string

“canceled” status

getting_quote
data.getting_quote string

“getting_quote” status

needs_approval
data.needs_approval string

“needs_approval” status

comments
data.comments string

Comments

plunetid
data.account.plunetid string

The ID of the item at Plunet

company
data.account.company string

Company

phone
data.account.phone string

Phone number

email
data.account.email string

Email address

url
data.account.url string

URL

created
data.account.created string

Date created

modified
data.account.modified string

Date modified

lastactivity
data.account.lastactivity string

Date for last activity

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

Remove a comment from order

Removes a comment from the order.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

commentid
commentid True string

The unique identifier assigned to the Comment, i.e. Comment ID.

Returns

Name Path Type Description
success
success boolean

success

orderid
data.orderid integer

The ID of the Order in My Acclaro

plunetid
data.user.plunetid string

The ID of the item at Plunet

firstname
data.user.firstname string

First name

lastname
data.user.lastname string

Last name

company
data.user.company string

Company

phone
data.user.phone string

Phone number

email
data.user.email string

Email address

created
data.user.created string

Date created

modified
data.user.modified string

Date modified

usergroup
data.usergroup integer

User group

plunet-orderid
data.plunet-orderid string

The ID of the Order at Plunet

plunet-requestid
data.plunet-requestid string

The ID of the request at Plunet

plunet-quoteid
data.plunet-quoteid integer

The ID of the Quote at Plunet

plunet-quotenum
data.plunet-quotenum string

The number of the Quote at Plunet

name
data.name string

Name

status
data.status string

Status

process_type
data.process_type string

Defines if Order will be processed using strings or files

ordertype
data.ordertype string

Type of Order

referencefilecount
data.referencefilecount integer

Count of reference files

targetfilecount
data.targetfilecount integer

Count of translated files

requested_due_date
data.requested_due_date string

Due date requested by client

duedate
data.duedate string

Due date

clientref
data.clientref string

Client Reference

delivery
data.delivery string

Delivery

rating
data.rating integer

Rating

review
data.review string

Review

created
data.created string

Date created

modified
data.modified string

Date modified

sourcelang
data.sourcelang array of

Source language

targetlang
data.targetlang array of

Target language

ordertypecode
data.ordertypecode integer

Order type code

emailaddress
data.emailaddress string

Email address

emailquote
data.emailquote integer

Email Quote to

emailfile
data.emailfile integer

Email file to

emaildone
data.emaildone integer

Email Done to

emailsubmit
data.emailsubmit integer

Email submit to

emailcomment
data.emailcomment integer

Email comment to

quoterequired
data.quoterequired integer

Is Quote required?

autoapprove
data.autoapprove integer

Auto approve quotes

autoapproveamt
data.autoapproveamt integer

Auto approve MT quotes

tags
data.tags array of

Order tags

estimatedwordcount
data.estimatedwordcount integer

Estimated wordcount

lastdelivery
data.lastdelivery string

Last delivery date

invoicedate
data.invoicedate string

Invoice date

invoicedue
data.invoicedue string

Invoice due date

in_preparation
data.in_preparation string

“in_preparation” status

in_progress
data.in_progress string

“in_progress” status

in_review
data.in_review string

“in_review” status

completed
data.completed string

“completed” status

canceled
data.canceled string

“canceled” status

getting_quote
data.getting_quote string

“getting_quote” status

needs_approval
data.needs_approval string

“needs_approval” status

comments
data.comments string

Comments

plunetid
data.account.plunetid string

The ID of the item at Plunet

company
data.account.company string

Company

phone
data.account.phone string

Phone number

email
data.account.email string

Email address

url
data.account.url string

URL

created
data.account.created string

Date created

modified
data.account.modified string

Date modified

lastactivity
data.account.lastactivity string

Date for last activity

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

id
order.id integer

id

user_id
order.user_id integer

user ID

account_id
order.account_id integer

Account ID

program_id
order.program_id string

Program ID

is_scheduled
order.is_scheduled integer

Is scheduled

scheduler_id
order.scheduler_id string

Scheduler ID

plunet_user_id
order.plunet_user_id string

Plunet user ID

plunet_account_id
order.plunet_account_id string

Plunet account ID

request_id
order.request_id string

Request ID

quote_required
order.quote_required integer

Quote required

auto_approve
order.auto_approve integer

Auto approve

auto_approve_amount
order.auto_approve_amount integer

Auto approve amount

quoteid
order.quoteid string

Quote ID

quotenum
order.quotenum string

Quote number

erp_order_id
order.erp_order_id string

ERP Order ID

name
order.name string

Name

status
order.status string

Status

due_at
order.due_at string

Due at

requested_due_at
order.requested_due_at string

Requested due at

rating
order.rating integer

Rating

review
order.review string

Review

created
order.created string

Date created

modified_at
order.modified_at string

Date modified

po_number
order.po_number string

PO number

delivery_method
order.delivery_method string

Delivery method

quoteprice
order.quoteprice string

Quote price

do_not_sync
order.do_not_sync integer

Do not Sync

hide
order.hide integer

Hide

review_done
order.review_done integer

Review done

has_order_cost_pdf
order.has_order_cost_pdf integer

Has Order cost PDF

show_order_cost
order.show_order_cost integer

Show Order cost

estimated_word_count
order.estimated_word_count integer

Estimated wordcount

total_words
order.total_words string

Total words

source_file_count
order.source_file_count integer

Count of source files

target_file_count
order.target_file_count integer

Count of translated files

origin
order.origin string

Order Origin

price
order.price string

Total Price

review_url
order.review_url string

Review URL

currency
order.currency string

currency

order_type
order.order_type integer

Type of Order

process_type
order.process_type string

Defines if Order will be processed using strings or files

over_due_sent
order.over_due_sent integer

Over due sent

submitter_user_id
order.submitter_user_id string

Submitter user ID

quote_file
order.quote_file string

Quote file

quote_file_size
order.quote_file_size string

Quote file size

quote_file_date
order.quote_file_date string

Quote file date

pm_user_id
order.pm_user_id string

PM user ID

pm_plunet_resource
order.pm_plunet_resource string

PM Plunet Resource

last_user_comment_at
order.last_user_comment_at string

Last user comment date

last_pm_comment_at
order.last_pm_comment_at string

Last PM comment date

last_user_comment_read_at
order.last_user_comment_read_at string

Last user comment read date

last_pm_comment_read_at
order.last_pm_comment_read_at string

Last PM comment read date

original_order_id
order.original_order_id string

Original Order ID

has_comments
order.has_comments integer

Has comments

properties
order.properties string

Properties

has_system_comments
order.has_system_comments integer

Has system comments

plunet_quote_template
order.plunet_quote_template string

Plunet Quote template

plunet_order_template
order.plunet_order_template string

Plunet Order template

erp_type
order.erp_type string

ERP type

erp_last_sync_push
order.erp_last_sync_push string

ERP last sync push

erp_last_sync_pull
order.erp_last_sync_pull string

ERP last sync pull

erp_last_sync_pull_completed_at
order.erp_last_sync_pull_completed_at string

ERP last sync pull completed at

erp_last_pull_status
order.erp_last_pull_status string

ERP last sync pull status

sync_task
order.sync_task string

Syncronization task

sync_event_id
order.sync_event_id string

Syncronization event ID

created_at
order.created_at string

Date created

updated_at
order.updated_at string

Date updated

has_dirty_tags
order.has_dirty_tags integer

Has dirty tags

has_dirty_comments
order.has_dirty_comments integer

Has dirty comments

status_in_prep_at
order.status_in_prep_at string

Date for “in_preparation” status transition

status_in_progress_at
order.status_in_progress_at string

Date for “in_progress” status transition

status_in_review_at
order.status_in_review_at string

Date for “in_review” status transition

status_completed_at
order.status_completed_at string

Date for “complete” status transition

status_canceled_at
order.status_canceled_at string

Date for “canceled” status transition

status_getting_quote_at
order.status_getting_quote_at string

Date for “getting_quote” status transition

status_needs_approval_at
order.status_needs_approval_at string

Date for “needs_approval” status transition

order_link
order.order_link string

Order link

errorCode
errorCode integer

Error Code

Request a quote

This may only be performed on an order with status “new“. Immediately updates the order status to “getting quote” and returns the updated record. The assigned project manager will be sent the quote request. When a quote is generated, the order status will change to “needs approval“. At that time, the record returned from get order(/orders/{orderid} will include a “quoteprice“ and both /orders/{orderid}/quote-document and /orders/{orderid}/quote-details may be used.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

Returns

Name Path Type Description
success
success boolean

success

orderid
data.orderid integer

The ID of the Order in My Acclaro

plunetid
data.user.plunetid string

The ID of the item at Plunet

firstname
data.user.firstname string

First name

lastname
data.user.lastname string

Last name

company
data.user.company string

Company

phone
data.user.phone string

Phone number

email
data.user.email string

Email address

created
data.user.created string

Date created

modified
data.user.modified string

Date modified

usergroup
data.usergroup integer

User group

plunet-orderid
data.plunet-orderid string

The ID of the Order at Plunet

plunet-requestid
data.plunet-requestid string

The ID of the request at Plunet

plunet-quoteid
data.plunet-quoteid integer

The ID of the Quote at Plunet

plunet-quotenum
data.plunet-quotenum string

The number of the Quote at Plunet

name
data.name string

Name

status
data.status string

Status

process_type
data.process_type string

Defines if Order will be processed using strings or files

ordertype
data.ordertype string

Type of Order

referencefilecount
data.referencefilecount integer

Count of reference files

targetfilecount
data.targetfilecount integer

Count of translated files

requested_due_date
data.requested_due_date string

Due date requested by client

duedate
data.duedate string

Due date

clientref
data.clientref string

Client Reference

delivery
data.delivery string

Delivery

rating
data.rating integer

Rating

review
data.review string

Review

created
data.created string

Date created

modified
data.modified string

Date modified

sourcelang
data.sourcelang array of string

Source language

targetlang
data.targetlang array of string

Target language

ordertypecode
data.ordertypecode integer

Order type code

emailaddress
data.emailaddress string

Email address

emailquote
data.emailquote integer

Email Quote to

emailfile
data.emailfile integer

Email file to

emaildone
data.emaildone integer

Email Done to

emailsubmit
data.emailsubmit integer

Email submit to

emailcomment
data.emailcomment integer

Email comment to

quoterequired
data.quoterequired integer

Is Quote required?

autoapprove
data.autoapprove integer

Auto approve quotes

autoapproveamt
data.autoapproveamt integer

Auto approve MT quotes

tags
data.tags array of

Order tags

estimatedwordcount
data.estimatedwordcount integer

Estimated wordcount

lastdelivery
data.lastdelivery string

Last delivery date

invoicedate
data.invoicedate string

Invoice date

invoicedue
data.invoicedue string

Invoice due date

in_preparation
data.in_preparation string

“in_preparation” status

in_progress
data.in_progress string

“in_progress” status

in_review
data.in_review string

“in_review” status

completed
data.completed string

“completed” status

canceled
data.canceled string

“canceled” status

getting_quote
data.getting_quote string

“getting_quote” status

needs_approval
data.needs_approval string

“needs_approval” status

comments
data.comments string

Comments

plunetid
data.account.plunetid string

The ID of the item at Plunet

company
data.account.company string

Company

phone
data.account.phone string

Phone number

email
data.account.email string

Email address

url
data.account.url string

URL

created
data.account.created string

Date created

modified
data.account.modified string

Date modified

lastactivity
data.account.lastactivity string

Date for last activity

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

Request an email on file changes

Request that Acclaro send an email message to the provided address when the file changes in any way. For customer-friendly email messages, see the delivery options in the My Acclaro portal. This email is a simple message geared towards developers.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

fileid
fileid True string

the unique identifier assigned to a source or target file, i.e. the file ID.

email
email True string

The email to be added to the callback system.

Returns

Name Path Type Description
success
success boolean

success

data
data array of

data

Request an email on order changes

Request that Acclaro send an email message to the provided address when the order changes in any way. For customer-friendly email messages, see the delivery options in the My Acclaro portal. This email is a simple message geared towards developers.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

email
email True string

the email address that will get the notifications.

Returns

Name Path Type Description
success
success boolean

success

data
data array of

data

Send a reference file

Adds a reference file to an order. Reference files are glossaries, style guides, or other supporting materials for the translator. The sourcelang is optional, and if supplied should be one of the language codes obtained from /info/languages. Targetlang is also optional, and if supplied should be one of the language codes obtained from /info/languages. Encoding is optional, and defaults to “UTF-8” if not specified. The filename and mime-type are taken from the file metadata. If a filename is supplied that duplicates the name of another file in this order, the system will make it unique by adding additional characters (i.e. “documentation.docx” may become “documentation2 .docx”). Returned file metadata includes both the originally supplied filename and the possibly-modified name that Acclaro will use. Individual file size is limited to 100MB maximum. In-progress orders may have new additional files added to them as long as the source and target languages match the original order’s files.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

file
file True file

The binary payload.

sourcelang
sourcelang string

The language the file is in, in ISO format, e.g. "en-us".

targetlang
targetlang string

The translation language the file refers to, in ISO format, e.g. "de-de".

encoding
encoding string

Encoding of the reference file.

Returns

Name Path Type Description
success
success boolean

success

fileid
data.fileid integer

The file ID in My Acclaro

id
data.id integer

id

orderid
data.orderid integer

The ID of the Order in My Acclaro

filetype
data.filetype string

Type of file

originalfilename
data.originalfilename string

The original filename

original-filename
data.original-filename string

The original filename

filename
data.filename string

The filename

plunet-filename
data.plunet-filename string

The filename in Plunet

encoding
data.encoding string

Encoding

mimetype
data.mimetype string

Mimetype

size
data.size integer

Size

clientref
data.clientref string

Client Reference

comments
data.comments string

Comments

reviewurl
data.reviewurl string

The Review URL

rating
data.rating integer

Rating

review
data.review string

Review

status
data.status string

Status

targetfile
data.targetfile string

The translated file

previewfile
data.previewfile string

The translated file ready for preview

uploaded
data.uploaded string

Date when the item was uploaded

code
data.sourcelang.code string

ISO 639-1 language code

code3
data.sourcelang.code3 string

ISO 639-2 language code

description
data.sourcelang.description string

Description

code
data.targetlang.code string

ISO 639-1 language code

code3
data.targetlang.code3 string

ISO 639-2 language code

description
data.targetlang.description string

Description

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

errorCode
errorCode integer

Error Code

Send a source file

Adds a file to an order, taking the filename and mime-type from the file metadata. If no orderid is provided, a new order is automatically created. The sourcelang should be one of the language codes obtained from /info/languages. Targetlangs can be a single language code or several language codes in a comma-separated list. Encoding is optional, and defaults to “UTF-8” if not specified. ClientRef is an optional value meaningful to the API user typically used for Purchase Order numbers but can be used for any relevant information; if supplied when the file is loaded, it will be returned in all future calls about this file. If a filename is supplied that duplicates the name of another file in this order, the system will make it unique by adding additional characters (i.e. “documentation.docx” may become “documentation-2.docx”). Returned file metadata includes both the originally supplied filename and the possibly modified name that Acclaro will use. Individual file size is limited to 100MB maximum . The API is file agnostic, as there are no file type limitations. XLIFF files are a common translation industry standard and are fully supported. In-progress orders may have new additional files added to them as long as the source and target languages match the original order’s files. For continuous programmatic orders, it is recommended that the /orders/{orderid}/files be used to build orders up with source files before submission via the SubmitOrder call, as this is the most efficient path for Acclaro translation services to receive orders with multiple files and then return subsequent translation files. If clients wish to maintain specific folder and file structures for their source files, they can upload zip files which will be returned with translations in desired folder and file structures within target delivery zip files.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

sourcelang
sourcelang True string

The source language for the file, in iso format e.g. "en-us".

targetlang
targetlang True string

The desired language or languages that the file should be translated into, e.g. "de-de" or "de-de,fr-fr".

file
file True file

The binary payload.

enconding
enconding string

The encoding of the file, defaults to "utf-8".

clientref
clientref string

A referece ID to be used by the client if needed.

Returns

Name Path Type Description
success
success boolean

success

fileid
data.fileid integer

The file ID in My Acclaro

id
data.id integer

id

orderid
data.orderid integer

The ID of the Order in My Acclaro

filetype
data.filetype string

Type of file

originalfilename
data.originalfilename string

The original filename

original-filename
data.original-filename string

The original filename

filename
data.filename string

The filename

plunet-filename
data.plunet-filename string

The filename in Plunet

encoding
data.encoding string

Encoding

mimetype
data.mimetype string

Mimetype

size
data.size integer

Size

clientref
data.clientref string

Client Reference

comments
data.comments string

Comments

reviewurl
data.reviewurl string

The Review URL

rating
data.rating integer

Rating

review
data.review string

Review

status
data.status string

Status

targetfile
data.targetfile string

The translated file

previewfile
data.previewfile string

The translated file ready for preview

uploaded
data.uploaded string

Date when the item was uploaded

code
data.sourcelang.code string

ISO 639-1 language code

code3
data.sourcelang.code3 string

ISO 639-2 language code

description
data.sourcelang.description string

Description

targetlang
data.targetlang array of object

Target language

code
data.targetlang.code string

ISO 639-1 language code

code3
data.targetlang.code3 string

ISO 639-2 language code

description
data.targetlang.description string

Description

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

errorCode
errorCode integer

Error Code

Stop an email from receiving order changes

Request that Acclaro no longer email the supplied address when the order changes in any way.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

Returns

Name Path Type Description
success
success boolean

success

data
data array of

data

Submits the order for preparation

Immediately updates the order status to “in preparation”, returns the updated record. Order status will soon change to ‘in progress’ once the Acclaro system confirms receipt of all order details and files.

Parameters

Name Key Required Type Description
orderid
orderid True string

The unique identifier assigned to the Order, i.e. Order ID.

Returns

Name Path Type Description
success
success boolean

success

orderid
data.orderid integer

The ID of the Order in My Acclaro

plunetid
data.user.plunetid string

The ID of the item at Plunet

firstname
data.user.firstname string

First name

lastname
data.user.lastname string

Last name

company
data.user.company string

Company

phone
data.user.phone string

Phone number

email
data.user.email string

Email address

created
data.user.created string

Date created

modified
data.user.modified string

Date modified

usergroup
data.usergroup integer

User group

plunet-orderid
data.plunet-orderid string

The ID of the Order at Plunet

plunet-requestid
data.plunet-requestid string

The ID of the request at Plunet

plunet-quoteid
data.plunet-quoteid integer

The ID of the Quote at Plunet

plunet-quotenum
data.plunet-quotenum string

The number of the Quote at Plunet

name
data.name string

Name

status
data.status string

Status

process_type
data.process_type string

Defines if Order will be processed using strings or files

ordertype
data.ordertype string

Type of Order

referencefilecount
data.referencefilecount integer

Count of reference files

targetfilecount
data.targetfilecount integer

Count of translated files

requested_due_date
data.requested_due_date string

Due date requested by client

duedate
data.duedate string

Due date

clientref
data.clientref string

Client Reference

delivery
data.delivery string

Delivery

rating
data.rating integer

Rating

review
data.review string

Review

created
data.created string

Date created

modified
data.modified string

Date modified

sourcelang
data.sourcelang array of string

Source language

targetlang
data.targetlang array of string

Target language

ordertypecode
data.ordertypecode integer

Order type code

emailaddress
data.emailaddress string

Email address

emailquote
data.emailquote integer

Email Quote to

emailfile
data.emailfile integer

Email file to

emaildone
data.emaildone integer

Email Done to

emailsubmit
data.emailsubmit integer

Email submit to

emailcomment
data.emailcomment integer

Email comment to

quoterequired
data.quoterequired integer

Is Quote required?

autoapprove
data.autoapprove integer

Auto approve quotes

autoapproveamt
data.autoapproveamt integer

Auto approve MT quotes

tags
data.tags array of

Order tags

estimatedwordcount
data.estimatedwordcount integer

Estimated wordcount

lastdelivery
data.lastdelivery string

Last delivery date

invoicedate
data.invoicedate string

Invoice date

invoicedue
data.invoicedue string

Invoice due date

in_preparation
data.in_preparation string

“in_preparation” status

in_progress
data.in_progress string

“in_progress” status

in_review
data.in_review string

“in_review” status

completed
data.completed string

“completed” status

canceled
data.canceled string

“canceled” status

getting_quote
data.getting_quote string

“getting_quote” status

needs_approval
data.needs_approval string

“needs_approval” status

comments
data.comments string

Comments

plunetid
data.account.plunetid string

The ID of the item at Plunet

company
data.account.company string

Company

phone
data.account.phone string

Phone number

email
data.account.email string

Email address

url
data.account.url string

URL

created
data.account.created string

Date created

modified
data.account.modified string

Date modified

lastactivity
data.account.lastactivity string

Date for last activity

callbacks
data.callbacks array of

Callback URLs

emails
data.emails array of

Notification emails

Definitions

string

This is the basic data type 'string'.

file

This is the basic data type 'file'.