Responsible AI FAQ for Workload insights with Copilot
This FAQ provides answers to frequently asked questions about the AI technology that is used in the Workload insights with Copilot in the Warehouse Management mobile app feature in Microsoft Dynamics 365 Supply Chain Management. It includes key considerations and details about how the AI is used, how it was tested and evaluated, and any specific limitations.
What is the Workload insights with Copilot feature?
The Workload insights with Copilot feature provides visibility into the warehouse workload when workers start their shifts. It uses Copilot to generate natural-language work insights.
What are the capabilities of Workload insights with Copilot?
The Workload insights with Copilot feature provides insights into available work headers, pick lines, and receiving lines. It also provides information about available workforce and Copilot-generated insights into pending warehouse work.
What is the intended use of Workload insights with Copilot?
The Workload insights with Copilot feature is intended to help workers understand the current warehouse workload through Copilot-generated analyses and summaries of warehouse trends. It helps workers plan their day, so that they can be as effective as possible during their shift.
How was the Workload insights with Copilot feature evaluated? What metrics are used to measure performance?
The Workload insights with Copilot feature underwent substantial testing before it was released. It relies on user feedback to report inappropriate content.
If you encounter inappropriate generated content, report it to Microsoft by using this feedback form: Report abuse. Your feedback helps improve the functionality.
Microsoft might disable the Copilot-driven features for selected customers if abuse of the functionality is detected.
What are the limitations of Workload insights with Copilot? How can users minimize the impact of those limitations when they use the feature?
The Workload insights with Copilot feature uses Copilot to generate a summary of warehouse insights into the workload.
The generated content should never be used without manual review or supervision.
What operational factors and settings allow for effective and responsible use of Workload insights with Copilot?
When you use the Workload insights with Copilot feature, follow these recommendations:
- Make sure that your company has sufficient control over data permissions to ensure that business data can't be manipulated to influence AI data processing in an undesirable way.
- Always review generated summaries, and study the detailed information before you make decisions about workload actions.