BSOD - whea_uncorrectable_error

Question

Hello. I have experienced bsod with a "whea_uncorrectable_error". During May and June this bsod has been the fourth one in a row, and there is a time at least 10 days of time interval between their occurence. All of these have to do with 41 (63) Kernel Power error with 292 as a bugcheck code. But each of the bsods have different namings for the errors. Today, it has been "uncorrectable error". Please, help me out.

Here is the error message I have recovered from eventvwr:

<Event xmlns="**http://schemas.microsoft.com/win/2004/08/events/event**">

• <System> <Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331c3b3a-2005-44c2-ac5e-77220c37d6b4}" /><EventID>41</EventID><Version>9</Version><Level>1</Level><Task>63</Task><Opcode>0</Opcode><Keywords>0x8000400000000002</Keywords><TimeCreated SystemTime="2024-06-23T09:50:53.8518933Z" /><EventRecordID>103958</EventRecordID><Correlation /><Execution ProcessID="4" ThreadID="8" /><Channel>System</Channel><Computer>...</Computer><Security UserID="S-1-5-18" /></System>
• <EventData> <Data Name="BugcheckCode">292</Data><Data Name="BugcheckParameter1">0x0</Data><Data Name="BugcheckParameter2">0xffff9a87444c6028</Data><Data Name="BugcheckParameter3">0xbe000000</Data><Data Name="BugcheckParameter4">0x801136</Data><Data Name="SleepInProgress">0</Data><Data Name="PowerButtonTimestamp">0</Data><Data Name="BootAppStatus">0</Data><Data Name="Checkpoint">0</Data><Data Name="ConnectedStandbyInProgress">false</Data><Data Name="SystemSleepTransitionsToOn">0</Data><Data Name="CsEntryScenarioInstanceId">0</Data><Data Name="BugcheckInfoFromEFI">false</Data><Data Name="CheckpointStatus">0</Data><Data Name="CsEntryScenarioInstanceIdV2">0</Data><Data Name="LongPowerButtonPressDetected">false</Data><Data Name="LidReliability">false</Data><Data Name="InputSuppressionState">0</Data><Data Name="PowerButtonSuppressionState">0</Data><Data Name="LidState">1</Data></EventData> </Event>

Answer 1

Your minidump files indicate a driver associated to your Intel processor caused the system to crash.

Go to the support page for your PC or Motherboard on the manufacturers website, then from there, download and install the version of Chipset drivers they recommend and while there, if you do not have your drive encrypted with Bitlocker, check for any BIOS update that may need to be installed

Answer 2

Hello again. Excuse me for my late reply.

I hope this works:
dumps.zip

Answer 3

Please try this method.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Open that minidump folder

Select any files in there and press Ctrl + C to copy those files

On your Desktop, right click and choose New - Folder

Go into that new folder and press Ctrl + V to paste a copy of those files

Log into OneDrive: https://onedrive.live.com/

Drag that new folder form your Desktop into the OneDrive page and wait for it to upload

When it has uploaded, right click the folder on the OneDrive page and choose Share

Click Copy Link

Then post that link here.

Answer 4

Hello, Dave!

I cannot seem to get though the restriction these files come with. These certain restrictions don't let me share those files, neither does it let me convert them into zip.

Answer 5

Hi, I am Dave, I will help you with this.

Please check to see if your PC is producing any minidump files, I will check those to see if they provide any insight into a potential cause of the system crashes.

Open Windows File Explorer.

Navigate to C:\Windows\Minidump

Copy any minidump files onto your Desktop, then zip those up.

Upload the zip file to the Cloud (OneDrive, DropBox... etc.), then choose to share those and get a share link.

Then post the link here to the zip file, so we can take a look for you.