Help resolve BSOD error

Question

Quite often my PC start stuttering after leaving Hibernate OR Sleep mode: random micro stutter/lags on opening/minimizing windows, scrolling in the browser, explorer navigation, etc. Applications generally run fine, but it looks like the screen image is lagging, and somethimes screen blacks out for a few seconds.

A PC reboot always resolves the issue, so it's definetely related to hibertane/sleep.

The last time it happened (04/14/2024) I tried to navigate arond windows with the lags and after about 5 mins it threw a BSOD error (attaching dump analysis below)

Some details I concider to be importent. My motherboard is MSI B650 Carbon Wifi, and I have heard from people on the Internet that this motherboard tends to lag with certain Driver versions. And it used to lag for me and for other people with drivers from 2023. Then in the latest update they (MSI) claim to have fixed some issues and improve stability. So I upgraded the BIOS driver last month. It reduced the frequency of stutter by a lot, but it still happens quite regularly.

So I relate the issue to the Motherboard (but I can't be sure)

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*                        Bugcheck Analysis                                    *
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VIDEO_SCHEDULER_INTERNAL_ERROR (119)
The video scheduler has detected that fatal violation has occurred. This resulted
in a condition that video scheduler can no longer progress. Any other values after
parameter 1 must be individually examined according to the subtype.
Arguments:
Arg1: 0000000000000002, The driver failed upon the submission of a command.
Arg2: ffffffffc000000d
Arg3: ffff970bbc0bf2a0
Arg4: ffffbe82ed969b00

Debugging Details:
------------------

KEY_VALUES_STRING: 1

    Key  : Analysis.CPU.mSec
    Value: 1140

    Key  : Analysis.Elapsed.mSec
    Value: 10669

    Key  : Analysis.IO.Other.Mb
    Value: 31

    Key  : Analysis.IO.Read.Mb
    Value: 0

    Key  : Analysis.IO.Write.Mb
    Value: 41

    Key  : Analysis.Init.CPU.mSec
    Value: 124

    Key  : Analysis.Init.Elapsed.mSec
    Value: 40181

    Key  : Analysis.Memory.CommitPeak.Mb
    Value: 112

    Key  : Bugcheck.Code.LegacyAPI
    Value: 0x119

    Key  : Bugcheck.Code.TargetModel
    Value: 0x119

    Key  : Dump.Attributes.AsUlong
    Value: 1008

    Key  : Dump.Attributes.DiagDataWrittenToHeader
    Value: 1

    Key  : Dump.Attributes.ErrorCode
    Value: 0

    Key  : Dump.Attributes.KernelGeneratedTriageDump
    Value: 1

    Key  : Dump.Attributes.LastLine
    Value: Dump completed successfully.

    Key  : Dump.Attributes.ProgressPercentage
    Value: 0

    Key  : Failure.Bucket
    Value: 0x119_2_DRIVER_FAILED_SUBMIT_COMMAND_dxgmms2!VidSchiSendToExecutionQueue

    Key  : Failure.Hash
    Value: {9a11bf9c-270e-962e-7a82-3efdab93c10e}

BUGCHECK_CODE:  119

BUGCHECK_P1: 2

BUGCHECK_P2: ffffffffc000000d

BUGCHECK_P3: ffff970bbc0bf2a0

BUGCHECK_P4: ffffbe82ed969b00

FILE_IN_CAB:  041424-17515-01.dmp

DUMP_FILE_ATTRIBUTES: 0x1008
  Kernel Generated Triage Dump

BLACKBOXBSD: 1 (!blackboxbsd)

BLACKBOXNTFS: 1 (!blackboxntfs)

BLACKBOXPNP: 1 (!blackboxpnp)

BLACKBOXWINLOGON: 1

CUSTOMER_CRASH_COUNT:  1

PROCESS_NAME:  System

STACK_TEXT:  
ffff970b`bc0bf138 fffff803`90625685     : 00000000`00000119 00000000`00000002 ffffffff`c000000d ffff970b`bc0bf2a0 : nt!KeBugCheckEx
ffff970b`bc0bf140 fffff803`8d70347b     : 00000000`00000000 ffffbe82`e2d31620 ffffbe82`e2d31628 ffffbe82`e2d31630 : watchdog!WdLogSingleEntry5+0x3b45
ffff970b`bc0bf1f0 fffff803`8d78a21e     : ffffbe82`00000000 ffffbe82`ed969b00 ffffbe82`eda94000 ffffbe82`ed969b00 : dxgmms2!VidSchiSendToExecutionQueue+0x179eb
ffff970b`bc0bf3c0 fffff803`8d7e92bc     : ffffbe82`ed969b00 ffff970b`bc0bf479 ffffbe82`eda94000 fffff803`8d6e9a80 : dxgmms2!VidSchiSendToExecutionQueueWithWait+0x5a
ffff970b`bc0bf3f0 fffff803`8d7bf00e     : fffff803`95e70000 ffffbe82`eda93010 ffffbe82`fe9e1010 ffffbe82`ed95a820 : dxgmms2!VidSchiSubmitPagingCommand+0x358
ffff970b`bc0bf4e0 fffff803`8d79466a     : 00000000`00000000 fffff803`8d7945a0 ffffbe82`eda94000 ffffbe82`dbdb2040 : dxgmms2!VidSchiRun_PriorityTable+0x2a94e
ffff970b`bc0bf530 fffff803`4bb6db37     : ffffbe82`ed947480 fffff803`00000001 ffffbe82`eda94000 005fe07f`bcbbbdff : dxgmms2!VidSchiWorkerThread+0xca
ffff970b`bc0bf570 fffff803`4bc1d554     : ffff8600`d21df180 ffffbe82`ed947480 fffff803`4bb6dae0 00000000`00000036 : nt!PspSystemThreadStartup+0x57
ffff970b`bc0bf5c0 00000000`00000000     : ffff970b`bc0c0000 ffff970b`bc0b9000 00000000`00000000 00000000`00000000 : nt!KiStartSystemThread+0x34

SYMBOL_NAME:  dxgmms2!VidSchiSendToExecutionQueue+179eb

MODULE_NAME: dxgmms2

IMAGE_NAME:  dxgmms2.sys

IMAGE_VERSION:  10.0.22621.1272

STACK_COMMAND:  .cxr; .ecxr ; kb

BUCKET_ID_FUNC_OFFSET:  179eb

FAILURE_BUCKET_ID:  0x119_2_DRIVER_FAILED_SUBMIT_COMMAND_dxgmms2!VidSchiSendToExecutionQueue

OSPLATFORM_TYPE:  x64

OSNAME:  Windows 10

FAILURE_ID_HASH:  {9a11bf9c-270e-962e-7a82-3efdab93c10e}

Followup:     MachineOwner

Answer 1

Glad to help!

Answer 2

I did as suggested, the de-installation went fine and after the PC reboot I was able to search for and install the required driver.

But right after the installation completed the PC started to lag and stutter constantly. I tried setting the monitors' resolution back to 144 (it defaulted to 60 after driver remova) but the PC lag wouldn't end. Only a reboot helped.

Of course I undestand that a reboot is required after driver installation, but I have never seen such lags after just installing a driver.

I will have to monitor my PC behavior after today to see if the lags return in future

Thank you for your help in identifying the BSOD issues!

Answer 3

Hi, I am Dave, I will help you with this.

Your data indicates that it is the device driver on your graphics card that is causing the system to crash

Completely remove the current graphics card device driver using the widely available free DDU utility, then restart your PC and go to the support page for your graphics card on the manufacturer's website to download and install a slightly older version of the graphics card device driver.

A slightly older version of that driver is more stable than the latest version.