Start with a trial of Dynamics 365 Customer Insights - Journeys
Dynamics 365 Customer Insights - Journeys offers a free 30-day trial version. After a quick sign-up, you'll have access to many of the app's key features. The trial allows you to test the app with sample data and even try out your own customer data.
Tip
The trial now includes the Dynamics 365 Customer Insights - Journeys and Dynamics 365 Customer Insights - Data applications installed on the same Dataverse environment. Previously, these were two separate trials on two separate environments.
Sign up for a trial
If you want to sign up for a trial, follow these steps.
Go to the trial overview page and select the Try for free button.
To sign up for a trial, you'll need to use a work or school email address. If you don't have a work or school email address, or if your school or work account isn't managed by Microsoft Entra ID, sign up for a free Office 365 E5 trial, then use the email address associated with your Office 365 E5 trial to sign up for the trial.
The trial takes a few moments to load, then you can start using the app. As of September 2023, the Customer Insights - Journeys trial app only contains real-time journeys functionality. The outbound marketing functions aren't included in the Customer Insights - Journeys trial.
To learn more, see Sign up for a free Dynamics 365 Customer Insights - Journeys trial.
Customer Insights - Data trial
To install a Customer Insights - Data trial on the same environment as the Customer Insights - Journeys trial, go to the Get Started page in Customer Insights - Journeys and select the Launch Customer Insights - Data button on the top banner. This allows the Customer Insights - Data application to know your environment ID and user ID and add the Customer Insights - Data application to the existing trial environment.
To sign up for a separate Customer Insights - Data trial, go to the Customer Insights - Data trial sign-up form and follow the prompts.
What to try
Your trial environment includes many of the same features as the paid version. The links below guide you through some of the key features.
Create a marketing email and go live
Target the right customers using the query assist copilot
Use Copilot to create journeys by describing them in their own words
Create forms
Send a targeted email blast
For more information, see Customer Insights - Journeys trial FAQ.