Keep Dynamics 365 Customer Insights - Journeys up to date

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Microsoft is continuously developing and improving online services. Application updates are pushed to all customers automatically. Customer Insights - Journeys follows a phased deployment approach aligned with the platform deployment schedule. You can also update your solutions manually for early validations. Manual updates allow customers to apply and test updates on a sandbox instance before applying them to a production system.

Microsoft currently will release updates to Dynamics 365 Customer Insights - Journeys every month or so, with a major refresh every six months. We typically announce monthly updates (and other application news) in the What's new in Dynamics 365 Customer Insights - Journeys page, where we also summarize all the new features and bug fixes included with each release. Future directions and major releases are described on the Dynamics 365 and Power Platform Release Plans website.

You can also find out when an update is available by checking the status of your apps and solutions in the application settings, as described in the following sections.

To view the version of your Customer Insights - Journeys environment:

  1. Open the Customer Insights - Journeys app.

  2. Select the area picker in the lower left, then select Settings.

  3. The Settings overview page will open. Go to Overview > Versions.

  4. The versions page will open. Verify the status of your application. If the application isn’t up to date, you can choose to update it from here.

For more information, see Keep Customer Insights - Journeys up to date.