Summary

Completed

Dynamics 365 Customer Insights - Journeys elevates customer experiences, allowing you to orchestrate personalized journeys across all touchpoints to strengthen relationships and earn loyalty. The Dynamics 365 Customer Insights - Journeys app works seamlessly with Dynamics 365 Sales, Dynamics 365 Customer Insights - Data, Microsoft Teams, and other products and allows you to make faster and better decisions using the power of data and AI.

In this module, you learned how to set up and manage Dynamics 365 Customer Insights - Journeys. The next module in this learning path explains how to fine-tune the application behavior, set defaults, check quotas, manage core settings, and more.