Notify agents

Important

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By using the Notifications module, you can build agents that respond to events and notifications from Microsoft 365 applications. By using notifications support, agents can receive and process alerts when users interact with them through email, document comments, or other collaborative scenarios.

Notifications workflow

Follow this workflow to enable notifications for your AI agent application:

Install notification packages.
Import notification components
- Import notification classes and handlers.
- Import activity types and channel identifiers.
Register notification handlers
- Use notification handler methods to register routes.
- Configure handlers for specific notification types, such as email, Word, Excel, or PowerPoint.
Process notifications in agent code
- The agent receives notifications from Microsoft 365 applications.
- Handle incoming notifications and respond appropriately.

Notification types

The Agent 365 SDK supports the following notification types:

Notification type	Description	Sub-Channel ID
Email	Agent receives an email where they're mentioned or addressed	`email`
Word	Agent is mentioned in a comment in a Word document	`word`
Excel	Agent is mentioned in a comment in an Excel document	`excel`
PowerPoint	Agent is mentioned in a comment in a PowerPoint document	`powerpoint`
Lifecycle Events	Agent lifecycle notifications (user identity created, workload onboarding, user deleted)	N/A

Agent lifecycle events

Agent lifecycle events enable your agent to respond to specific system events related to agentic user identity management. The SDK currently supports three lifecycle events:

Event type	Event ID	Description
User Identity Created	`agenticUserIdentityCreated`	Triggered when an agentic user identity is created
Workload Onboarding Updated	`agenticUserWorkloadOnboardingUpdated`	Triggered when an agentic user's workload onboarding status is updated
User Deleted	`agenticUserDeleted`	Triggered when an agentic user identity is deleted

By using these events, agents can perform initialization tasks, cleanup operations, or state management in response to user lifecycle changes.

Notification payload reference

When your agent receives a notification, the payload contains structured data specific to the notification type. Understanding these payloads helps you extract the information you need to process notifications effectively.

Email notification payload

When a user sends an email to your agent or mentions your agent in an email, your agent receives an email notification with the following structure:

{
  "id": "aaaaaaaa-0000-1111-2222-bbbbbbbbbbbb",
  "timestamp": "2026-02-06T17:45:20.740Z",
  "channelId": "agents",
  "serviceUrl": "http://localhost:56150/_connector",
  "recipient": {
    "id": "AgentName@contoso.onmicrosoft.com",
    "name": "My Agent",
    "agenticUserId": "<agentic-user-id>",
    "agenticAppId": "<agentic-app-id>",
    "tenantId": "<tenant-id>",
    "role": "agenticUser"
  },
  "conversation": {
    "id": "<conversation-id>",
    "conversationType": "personal",
    "tenantId": "<tenant-id>"
  },
  "from": {
    "id": "sender@contoso.onmicrosoft.com",
    "name": "Sender Name",
    "role": "user"
  },
  "type": "message",
  "channelData": {
    "tenant": {
      "id": "<tenant-id>"
    }
  },
  "locale": "en-US",
  "name": "emailNotification",
  "entities": [
    {
      "type": "clientInfo",
      "locale": "en-US",
      "timezone": null
    },
    {
      "id": "email",
      "type": "productInfo"
    },
    {
      "type": "emailNotification",
      "id": "<email-id>",
      "conversationId": "<conversation-id>",
      "htmlBody": "<body dir=\"ltr\">\n<div class=\"elementToProof\">Your email message content here</div>\n</body>"
    }
  ]
}

Document comment notification payload (Word, Excel, PowerPoint)

When a user mentions your agent in a comment within a Word, Excel, or PowerPoint document, your agent receives a WPX (Word, PowerPoint, Excel) comment notification:

{
  "id": "bbbbbbbb-1111-2222-3333-cccccccccccc",
  "timestamp": "2026-02-06T17:46:02.248Z",
  "channelId": "agents",
  "serviceUrl": "http://localhost:56150/_connector",
  "recipient": {
    "id": "AgentName@contoso.onmicrosoft.com",
    "name": "My Agent",
    "agenticUserId": "<agentic-user-id>",
    "agenticAppId": "<agentic-app-id>",
    "tenantId": "<tenant-id>",
    "role": "agenticUser"
  },
  "conversation": {
    "id": "<conversation-id>",
    "conversationType": "personal",
    "tenantId": "<tenant-id>",
    "topic": "<document-topic>"
  },
  "from": {
    "id": "sender@contoso.onmicrosoft.com",
    "name": "Sender Name",
    "role": "user"
  },
  "type": "message",
  "channelData": {
    "tenant": {
      "id": "<tenant-id>"
    },
    "productContext": "Word"
  },
  "locale": "en-US",
  "textFormat": "plain",
  "text": "<at>My Agent</at> - Please review this section\n",
  "attachments": [
    {
      "contentUrl": "<document-url>",
      "name": "<document-name>",
      "content": {
        "uniqueId": "<document-unique-id>",
        "fileType": "docx"
      },
      "contentType": "application/vnd.microsoft.teams.file.download.info"
    }
  ],
  "entities": [
    {
      "type": "clientInfo",
      "locale": "en-US",
      "timezone": null
    },
    {
      "mentioned": {
        "id": "AgentName@contoso.onmicrosoft.com",
        "name": "@My Agent"
      },
      "text": "<at>My Agent</at>",
      "type": "mention"
    },
    {
      "id": "Word",
      "type": "productInfo"
    },
    {
      "parentCommentId": "<parent-comment-id>",
      "commentId": "<comment-id>",
      "documentId": "<document-id>",
      "type": "wpxcomment"
    }
  ]
}

Add notifications to your agent

Follow these steps to enable notification handling in your existing agent:

Import notification components

Add these imports to your agent file:

from microsoft_agents_a365 import AgentApplication
from microsoft_agents_a365.notifications import (
    AgentNotification,
    AgentNotificationActivity,
    NotificationTypes
)
from microsoft_agents.activity import ChannelId
from microsoft_agents.hosting.core import Authorization, TurnContext

AgentApplication: Base class for building Agent365 applications. It provides core functionality for routing activities, managing state, and processing requests.
AgentNotification: Class for registering notification handlers with decorator methods. It provides on_agent_notification(), on_email(), on_word(), and other convenience decorators.
AgentNotificationActivity: Wrapper containing parsed notification data with typed properties like email_notification and wpx_comment_notification that contain notification-specific metadata such as IDs, conversation details, and document references.
NotificationTypes: Enum of supported notification types like EMAIL_NOTIFICATION, WPX_COMMENT.
ChannelId: Use to specify notification channels, for example, ChannelId(channel="agents", sub_channel="*").
Authorization: Authorization context for processing notifications.
TurnContext: Current conversation turn context from the Agents SDK.

import { AgentApplication, TurnContext, TurnState } from '@microsoft/agents-hosting';
import { ActivityTypes } from '@microsoft/agents-activity';
import { 
  AgentNotificationActivity,
  NotificationType
} from '@microsoft/agents-a365-notifications';

AgentApplication: Base class for building Agent365 applications. It provides core functionality for routing activities, managing state, and processing requests. Use onAgentNotification() to register handlers.
AgentNotificationActivity: Parsed notification activity with strongly-typed notification data. Properties like emailNotification and wpxCommentNotification contain notification-specific metadata such as IDs, conversation details, and document references.
NotificationType: Enum of notification types including Unknown, WpxComment, EmailNotification, AgentLifecycleNotification.
TurnContext: Current conversation turn context.
TurnState: State management for conversation.

using Microsoft.Agents.Hosting;
using Microsoft.Agents.A365.Notifications;
using Microsoft.Agents.A365.Notifications.Extensions;
using Microsoft.Agents.A365.Notifications.Models;

AgentApplication: Base class for building Agent365 applications. It provides core functionality for routing activities, managing state, and processing requests. Use the OnAgentNotification method to register handlers.
AgentNotificationActivity: Wraps an activity with strongly-typed notification data. Properties like EmailNotification and WpxCommentNotification contain notification-specific metadata such as IDs, conversation details, and document references.
NotificationTypeEnum: Enumeration of supported notification types including Unknown, WpxComment, EmailNotification, AgentLifecycleNotification.
ITurnContext: Interface representing the current conversation turn context.
ITurnState: Interface for conversation state management.

Register notification handlers in your agent

Add notification handlers to your agent's initialization:

class YourAgent(AgentApplication):
    def __init__(self, app):
        # Create notification handler
        agent_notification = AgentNotification(app)
        
        # Register handler for all notifications
        @agent_notification.on_agent_notification(
            ChannelId(channel="agents", sub_channel="*")
        )
        async def handle_all_notifications(context, state, notification):
            # Route based on notification type
            if notification.notification_type == NotificationTypes.EMAIL_NOTIFICATION:
                await self.handle_email_notification(context, state, notification)
            elif notification.notification_type == NotificationTypes.WPX_COMMENT:
                await self.handle_comment_notification(context, state, notification)
            else:
                await context.send_activity('Notification type not yet implemented.')

export class YourAgent extends AgentApplication {
  constructor() {
    super();
    
    // Register notification handler
    this.onAgentNotification("*", async (context, state, notification) => {
      await this.handleAgentNotificationActivity(context, state, notification);
    });
  }
  
  async handleAgentNotificationActivity(context, state, notification) {
    // Route based on notification type
    switch (notification.notificationType) {
      case NotificationType.EmailNotification:
        await this.handleEmailNotification(context, state, notification);
        break;
      case NotificationType.WpxComment:
        await this.handleCommentNotification(context, state, notification);
        break;
      default:
        await context.sendActivity('Notification type not yet implemented.');
    }
  }
}

public class YourAgent : AgentApplication
{
    public YourAgent()
    {
        // Register notification handler
        this.OnAgentNotification(
            "*",
            HandleNotificationAsync
        );
    }
    
    private async Task HandleNotificationAsync(
        ITurnContext turnContext,
        ITurnState turnState,
        AgentNotificationActivity activity,
        CancellationToken cancellationToken)
    {
        // Route based on notification type
        switch (activity.NotificationType)
        {
            case NotificationTypeEnum.EmailNotification:
                await HandleEmailNotificationAsync(turnContext, turnState, activity, 
                    cancellationToken);
                break;
            case NotificationTypeEnum.WpxComment:
                await HandleCommentNotificationAsync(turnContext, turnState, activity, 
                    cancellationToken);
                break;
            default:
                await turnContext.SendActivityAsync("Notification type not yet implemented.", 
                    cancellationToken: cancellationToken);
                break;
        }
    }
}

Implement specific notification handlers

Add handler methods for each notification type:

class YourAgent(AgentApplication):
    # ... __init__ from above ...
    
    async def handle_email_notification(self, context, state, notification):
        """Handle email notifications"""
        email = notification.email_notification
        
        if not email:
            await context.send_activity('No email data found')
            return
        
        # Process the email
        await context.send_activity(
            f'Received email notification. Email ID: {email.id}'
        )
        
        # Your email processing logic here
    
    async def handle_comment_notification(self, context, state, notification):
        """Handle document comment notifications"""
        comment = notification.wpx_comment_notification
        
        if not comment:
            await context.send_activity('No comment data found')
            return
        
        # Process the comment
        await context.send_activity(
            f'Received comment notification. Document ID: {comment.document_id}'
        )
        
        # Your comment processing logic here

async handleEmailNotification(context, state, notification) {
  const email = notification.emailNotification;
  
  if (!email) {
    await context.sendActivity('No email data found');
    return;
  }
  
  // Process the email
  await context.sendActivity(`Received email notification. Email ID: ${email.id}`);
  
  // Your email processing logic here
}

async handleCommentNotification(context, state, notification) {
  const comment = notification.wpxCommentNotification;
  
  if (!comment) {
    await context.sendActivity('No comment data found');
    return;
  }
  
  // Process the comment
  await context.sendActivity(`Received comment. Document ID: ${comment.documentId}`);
  
  // Your comment processing logic here
}

private async Task HandleEmailNotificationAsync(
    ITurnContext turnContext,
    ITurnState turnState,
    AgentNotificationActivity activity,
    CancellationToken cancellationToken)
{
    var email = activity.EmailNotification;
    
    if (email == null)
    {
        await turnContext.SendActivityAsync("No email data found", 
            cancellationToken: cancellationToken);
        return;
    }
    
    // Process the email
    await turnContext.SendActivityAsync(
        $"Received email notification. Email ID: {email.Id}",
        cancellationToken: cancellationToken
    );
    
    // Your email processing logic here
}

private async Task HandleCommentNotificationAsync(
    ITurnContext turnContext,
    ITurnState turnState,
    AgentNotificationActivity activity,
    CancellationToken cancellationToken)
{
    var comment = activity.WpxCommentNotification;
    
    if (comment == null)
    {
        await turnContext.SendActivityAsync("No comment data found", 
            cancellationToken: cancellationToken);
        return;
    }
    
    // Process the comment
    await turnContext.SendActivityAsync(
        $"Received comment. Document ID: {comment.DocumentId}",
        cancellationToken: cancellationToken
    );
    
    // Your comment processing logic here
}

Identify the sender

Every notification activity includes Activity.From. The A365 platform populates this property with the sender's basic identity, so you don't need any API calls or token acquisition. Access it inside any notification handler:

async def handle_email_notification(self, context, state, notification):
    from_prop = context.activity.from_property
    logger.info(
        "Notification from — DisplayName: '%s', UserId: '%s', AadObjectId: '%s'",
        getattr(from_prop, "name", None) or "(unknown)",
        getattr(from_prop, "id", None) or "(unknown)",
        getattr(from_prop, "aad_object_id", None) or "(none)",
    )
    display_name = getattr(from_prop, "name", None) or "unknown"
    # Use display_name in your response or LLM prompt

Activity.from_property is a ChannelAccount class instance that has the following properties:

Property	Description
`name`	Display name
`id`	Channel user ID
`aad_object_id`	Entra Object ID

async handleEmailNotification(context, state, notification) {
  const from = context.activity?.from;
  console.log(`Notification from — DisplayName: '${from?.name ?? "(unknown)"}', UserId: '${from?.id ?? "(unknown)"}', AadObjectId: '${from?.aadObjectId ?? "(none)"}'`);
  const displayName = from?.name ?? 'unknown';
  // Use displayName in your response or LLM prompt
}

Activity.from property is a ChannelAccount interface instance that has the following properties:

Property	Description
`name`	Display name
`id`	Channel user ID
`aadObjectId`	Entra Object ID

private async Task HandleEmailNotificationAsync(
    ITurnContext turnContext, ITurnState turnState,
    AgentNotificationActivity activity, CancellationToken cancellationToken)
{
    var from = turnContext.Activity.From;
    _logger.LogInformation(
        "Notification from — DisplayName: '{Name}', UserId: '{Id}', AadObjectId: '{AadObjectId}'",
        from?.Name ?? "(unknown)", from?.Id ?? "(unknown)", from?.AadObjectId ?? "(none)");

    var displayName = from?.Name ?? "unknown";
    // Use displayName in your response or LLM prompt
}

Activity.From property is a ChannelAccount class instance that has the following properties:

Property	Description
From.Name	Display name
From.Id	Channel user ID
From.AadObjectId	Entra Object ID

Important

The display name is user-controlled text. Sanitize it (strip control characters, enforce a maximum length) before injecting it into LLM system prompts to prevent prompt injection attacks.

Tip

Use aadObjectId with the Microsoft Graph API to retrieve extended profile data (job title, manager, department) when your agent has appropriate permissions.

Specialized notification handlers

After setting up the basic notification routing, use specialized handler methods for more granular control. By using these methods, you can:

Register multiple handlers for the same notification type.
Set handler priority by using ranking.
Configure auto authentication per handler.

Note

For most use cases, the generic handler pattern is sufficient. Use these specialized handlers when you need advanced routing or multiple handlers for the same notification type.

Specialized handler for all notifications

from microsoft_agents_a365.notifications import (
    AgentNotification,
    NotificationTypes
)
from microsoft_agents.activity import ChannelId

# Create notification handler
agent_notification = AgentNotification(app)

# Register handler for all notifications
@agent_notification.on_agent_notification(
    ChannelId(channel="agents", sub_channel="*")
)
async def handle_all_notifications(context, state, notification):
    if notification.notification_type == NotificationTypes.EMAIL_NOTIFICATION:
        if notification.email_notification:
            await context.send_activity(f"Received email: {notification.email_notification.id}")
    elif notification.notification_type == NotificationTypes.WPX_COMMENT:
        if notification.wpx_comment_notification:
            await context.send_activity(f"Received comment: {notification.wpx_comment_notification.comment_id}")

import '@microsoft/agents-a365-notifications';

// Register handler for all notifications
app.onAgentNotification('*', async (context, state, notification) => {
  const { notificationType, emailNotification, wpxCommentNotification } = notification;

  switch (notificationType) {
    case NotificationType.EmailNotification:
      if (emailNotification) {
        console.log('Email ID:', emailNotification.id);
        await context.sendActivity('Processing your email...');
      }
      break;
    
    case NotificationType.WpxComment:
      if (wpxCommentNotification) {
        console.log('Comment ID:', wpxCommentNotification.commentId);
        await context.sendActivity('Responding to your comment...');
      }
      break;
  }
});

using Microsoft.Agents.A365.Notifications;
using Microsoft.Agents.A365.Notifications.Extensions;
using Microsoft.Agents.A365.Notifications.Models;

// Register handler for all notifications (wildcard)
this.OnAgentNotification(
    "*",
    AgentNotificationActivityAsync
);

private async Task AgentNotificationActivityAsync(
    ITurnContext turnContext,
    ITurnState turnState,
    AgentNotificationActivity activity,
    CancellationToken cancellationToken)
{
    switch (activity.NotificationType)
    {
        case NotificationTypeEnum.EmailNotification:
            var email = activity.EmailNotification;
            if (email != null)
            {
                await turnContext.SendActivityAsync(
                    $"Received email: {email.Id}",
                    cancellationToken: cancellationToken
                );
            }
            break;
            
        case NotificationTypeEnum.WpxComment:
            var comment = activity.WpxCommentNotification;
            if (comment != null)
            {
                await turnContext.SendActivityAsync(
                    $"Received comment: {comment.CommentId}",
                    cancellationToken: cancellationToken
                );
            }
            break;
    }
}

Specialized handler for email notifications

from microsoft_agents_a365.notifications import AgentNotification
from microsoft_agents.activity import ChannelId, AgentSubChannel

# Create notification handler
agent_notification = AgentNotification(app)

# Use the convenience method for email notifications
@agent_notification.on_email()
async def handle_email(context, state, notification):
    email = notification.email_notification
    
    if not email:
        await context.send_activity('No email found')
        return
    
    # Process the email
    email_id = email.id
    conversation_id = email.conversation_id
    
    # Send response
    await context.send_activity('Thank you for your email!')

app.onAgenticEmailNotification(async (context, state, notification) => {
  const email = notification.emailNotification;

  if (!email) {
    await context.sendActivity('No email found');
    return;
  }

  // Process the email
  console.log('Email ID:', email.id);
  console.log('Conversation ID:', email.conversationId);

  // Send a response
  await context.sendActivity('Thank you for your email!');
});

// Register handler for email notifications
this.OnAgenticEmailNotification(HandleEmailNotificationAsync);

private async Task HandleEmailNotificationAsync(
    ITurnContext turnContext,
    ITurnState turnState,
    AgentNotificationActivity activity,
    CancellationToken cancellationToken)
{
    var email = activity.EmailNotification;
    
    if (email == null)
    {
        await turnContext.SendActivityAsync("No email found", 
            cancellationToken: cancellationToken);
        return;
    }
    
    // Process email
    var emailId = email.Id;
    var conversationId = email.ConversationId;
    
    // Send response
    await turnContext.SendActivityAsync(
        "Thank you for your email!",
        cancellationToken: cancellationToken
    );
}

Specialized handlers for document comments

from microsoft_agents_a365.notifications import AgentNotification

# Create notification handler
agent_notification = AgentNotification(app)

# Use convenience methods for document notifications
@agent_notification.on_word()
async def handle_word(context, state, notification):
    comment = notification.wpx_comment_notification
    
    if comment:
        document_id = comment.document_id
        comment_id = comment.comment_id
        await context.send_activity(f'Processing Word comment: {comment_id}')

@agent_notification.on_excel()
async def handle_excel(context, state, notification):
    comment = notification.wpx_comment_notification
    
    if comment:
        await context.send_activity('Processing Excel comment')

@agent_notification.on_powerpoint()
async def handle_powerpoint(context, state, notification):
    comment = notification.wpx_comment_notification
    
    if comment:
        await context.send_activity('Processing PowerPoint comment')

// Handle Word notifications
app.onAgenticWordNotification(async (context, state, notification) => {
  const comment = notification.wpxCommentNotification;
  
  if (comment) {
    console.log('Word comment:', comment.commentText);
    await context.sendActivity('Processing your Word comment...');
  }
});

// Handle Excel notifications
app.onAgenticExcelNotification(async (context, state, notification) => {
  const comment = notification.wpxCommentNotification;
  
  if (comment) {
    await context.sendActivity('Processing your Excel comment...');
  }
});

// Handle PowerPoint notifications
app.onAgenticPowerPointNotification(async (context, state, notification) => {
  const comment = notification.wpxCommentNotification;
  
  if (comment) {
    await context.sendActivity('Processing your PowerPoint comment...');
  }
});

// Register handlers for document notifications
this.OnAgenticWordNotification(HandleWordNotificationAsync);
this.OnAgenticExcelNotification(HandleExcelNotificationAsync);
this.OnAgenticPowerPointNotification(HandlePowerPointNotificationAsync);

private async Task HandleWordNotificationAsync(
    ITurnContext turnContext,
    ITurnState turnState,
    AgentNotificationActivity activity,
    CancellationToken cancellationToken)
{
    var comment = activity.WpxCommentNotification;
    
    if (comment != null)
    {
        await turnContext.SendActivityAsync(
            $"Processing Word comment: {comment.CommentText}",
            cancellationToken: cancellationToken
        );
    }
}

private async Task HandleExcelNotificationAsync(
    ITurnContext turnContext,
    ITurnState turnState,
    AgentNotificationActivity activity,
    CancellationToken cancellationToken)
{
    var comment = activity.WpxCommentNotification;
    
    if (comment != null)
    {
        await turnContext.SendActivityAsync(
            "Processing Excel comment",
            cancellationToken: cancellationToken
        );
    }
}

private async Task HandlePowerPointNotificationAsync(
    ITurnContext turnContext,
    ITurnState turnState,
    AgentNotificationActivity activity,
    CancellationToken cancellationToken)
{
    var comment = activity.WpxCommentNotification;
    
    if (comment != null)
    {
        await turnContext.SendActivityAsync(
            "Processing PowerPoint comment",
            cancellationToken: cancellationToken
        );
    }
}

Specialized handlers for lifecycle events

Register more handlers for agent lifecycle events, such as user identity creation, workload onboarding, and user deletion:

from microsoft_agents_a365.notifications import AgentNotification

# Create notification handler
agent_notification = AgentNotification(app)

# Handle all lifecycle events
@agent_notification.on_agent_lifecycle_notification("*")
async def handle_lifecycle(context, state, notification):
    lifecycle_notification = notification.agent_lifecycle_notification
    if lifecycle_notification:
        event_type = lifecycle_notification.lifecycle_event_type
        
        if event_type == "agenticUserIdentityCreated":
            await context.send_activity('User identity created')
        elif event_type == "agenticUserWorkloadOnboardingUpdated":
            await context.send_activity('Workload onboarding completed')
        elif event_type == "agenticUserDeleted":
            await context.send_activity('User identity deleted')

// Handle all lifecycle notifications
app.onLifecycleNotification(async (context, state, notification) => {
  await context.sendActivity('Lifecycle event received');
});

// Handle specific lifecycle events
app.onAgenticUserCreatedNotification(async (context, state, notification) => {
  await context.sendActivity('User identity created');
});

app.onAgenticUserWorkloadOnboardingNotification(
  async (context, state, notification) => {
    await context.sendActivity('Workload onboarding completed');
  }
);

app.onAgenticUserIdentityDeletedNotification(
  async (context, state, notification) => {
    await context.sendActivity('User identity deleted');
  }
);

// Register lifecycle notification handlers
this.OnLifecycleNotification(HandleAllLifecycleEventsAsync);
this.OnAgenticUserIdentityCreatedNotification(HandleUserCreatedAsync);
this.OnAgenticUserWorkloadOnboardingNotification(HandleWorkloadOnboardingAsync);
this.OnAgenticUserDeletedNotification(HandleUserDeletedAsync);

private async Task HandleAllLifecycleEventsAsync(
    ITurnContext turnContext,
    ITurnState turnState,
    AgentNotificationActivity activity,
    CancellationToken cancellationToken)
{
    await turnContext.SendActivityAsync(
        "Lifecycle event received",
        cancellationToken: cancellationToken
    );
}

private async Task HandleUserCreatedAsync(
    ITurnContext turnContext,
    ITurnState turnState,
    AgentNotificationActivity activity,
    CancellationToken cancellationToken)
{
    await turnContext.SendActivityAsync(
        "User identity created",
        cancellationToken: cancellationToken
    );
}

private async Task HandleWorkloadOnboardingAsync(
    ITurnContext turnContext,
    ITurnState turnState,
    AgentNotificationActivity activity,
    CancellationToken cancellationToken)
{
    await turnContext.SendActivityAsync(
        "Workload onboarding completed",
        cancellationToken: cancellationToken
    );
}

private async Task HandleUserDeletedAsync(
    ITurnContext turnContext,
    ITurnState turnState,
    AgentNotificationActivity activity,
    CancellationToken cancellationToken)
{
    await turnContext.SendActivityAsync(
        "User identity deleted",
        cancellationToken: cancellationToken
    );
}

Advanced configuration

This section covers advanced configuration options for fine-tuning your notification handlers. By using these configurations, you can control the handler execution order, manage authentication requirements, and optimize notification processing for complex scenarios.

Handler priority and ranking

When you use multiple specialized handlers, specify the priority order by using rank values. Lower rank values indicate higher priority:

from microsoft_agents_a365.notifications import AgentNotification
from microsoft_agents.activity import ChannelId, AgentSubChannel

# Create notification handler
agent_notification = AgentNotification(app)

# Higher priority handler (processed first)
@agent_notification.on_email(rank=100)
async def high_priority_email(context, state, notification):
    # Handle with high priority
    pass

# Lower priority handler (processed after higher priority)
@agent_notification.on_email(rank=200)
async def low_priority_email(context, state, notification):
    # Handle with lower priority
    pass

// Higher priority handler (lower rank number)
app.onAgenticEmailNotification(
  async (context, state, notification) => {
    // Handle email with high priority
  },
  100 // rank
);

// Lower priority handler
app.onAgenticEmailNotification(
  async (context, state, notification) => {
    // Handle email with lower priority
  },
  200 // rank
);

// Higher priority handler (lower rank number)
this.OnAgenticEmailNotification(
    HighPriorityEmailHandlerAsync,
    rank: 100
);

// Lower priority handler
this.OnAgenticEmailNotification(
    LowerPriorityEmailHandlerAsync,
    rank: 200
);

Authentication handlers

Configure auto sign-in handlers for notifications that require authentication:

from microsoft_agents_a365.notifications import AgentNotification
from microsoft_agents.activity import ChannelId, AgentSubChannel

# Create notification handler
agent_notification = AgentNotification(app)

# Handler with automatic authentication
@agent_notification.on_email(auto_sign_in_handlers=['agentic'])
async def authenticated_email(context, state, notification):
    # Authentication is handled automatically
    pass

app.onAgenticEmailNotification(
  async (context, state, notification) => {
    // Handler with automatic authentication
  },
  32767, // rank (default)
  ['agentic'] // autoSignInHandlers
);

this.OnAgenticEmailNotification(
    HandleAuthenticatedEmailAsync,
    rank: 32767,
    autoSignInHandlers: new[] { "agentic" }
);

Sample code

For complete working examples of notification handling across all supported frameworks, see the Agent 365 Samples.

Test your agent with notifications

After implementing notification handlers, test your agent to ensure it correctly receives and processes different notification types. Follow the testing guide to set up your environment, and then focus primarily on the Test with notification activities section to validate your notifications by using agentic authentication.

Monitor notification handling

Add observability capabilities to monitor your agent's notification handling. Track notification processing, response times, and error rates to understand agent performance. Learn more about implementing tracing and monitoring.

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Last updated on 2026-03-09