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Permissions required for CRM for Outlook tasks

 

Applies To: Dynamics CRM 2015

The following table shows the default security roles required to perform Dynamics CRM for Outlook tasks, and whether the task can be performed while using Dynamics CRM for Outlook offline.

Dynamics CRM for Outlook Tasks

Default Security Roles and Required Privileges

Can Task Be Done Offline?

Go Offline

Security roles: Any

Privileges: Go Offline

Yes

Set synchronization options Microsoft Dynamics CRM to Outlook

Security roles: Any

Privileges: Sync to Outlook

Yes

Set local data synchronization options

Security roles: Any

Privileges: Go Offline

Yes

Synchronize Microsoft Dynamics CRM to Outlook

Security roles: Any

Privileges: Sync to Outlook

Yes

Save and link Outlook tasks and appointments in Microsoft Dynamics CRM

Security roles: Any

Privileges: For the record type: Write, Append To

Yes

Save and link Outlook contacts in Microsoft Dynamics CRM

Security roles: Any

Privileges: Contact record type: Write, Append To

Yes

Remove tracking in Microsoft Dynamics CRM from a record

Security roles: Any

Privileges: Contact record type: Write, Append To

For the record type: Write, Append To

Yes

See Also

Set up CRM for Outlook

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