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Establish customer payment fees

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Create payment fees for customer payments.

This task uses the USMF demo company.

  1. Go to Accounts receivable > Payments setup > Payment fee.
  2. Click New.
  3. In the Fee ID field, enter a Fee ID. The Fee ID displays on payment journals, it should be descriptive to understand what fee is being assessed.
  4. In the Name field, enter a fee name.
  5. In the Fee description field, enter a description for the fee.
  6. In the Charge field, select if the fee is charged to the Customer or a Ledger account. If the customer is assessed the fee, select Customer. If the fee is assessed to your organization as an expense, select Ledger. For this task, select Customer.
  7. In the Journal type field, select the type of journal that can use this payment fee. If these fees are used for customer payments, the journal type will likely be Customer payment.
  8. Click Save.
  9. Click Payment fee setup. The Payment fee setup is used to define the criteria for when the payment fee will be assessed. For example, you can define that the fee will be calculated if the bank account is USMF OPER, and the method of payment is check.
  10. In the Groupings field, select either Table, Group or All to define which bank accounts will be assessed this fee. If you select All, all bank accounts could be assessed this fee. If you select Table, only the bank account you select is assessed this fee. If you select Group, only the bank accounts in the selected bank group is assessed this fee.
  11. In the Bank relation field, select either a bank group or a bank account. If you selected Table, the lookup displays bank accounts. If you selected Group, the lookup displays bank groups.
  12. In the list, click the link in the selected row.
  13. In the Method of payment field, select the Method of payment for this fee will be assessed. For example, you may assess a fee to your customers if they send payments as a check, rather than as an electronic payment.
  14. In the list, find and select the desired record.
  15. If relevant, in the Payment currency field, enter a payment currency. The payment currency is used as an additional criteria for whether the fee will be assessed. For example, your bank may charge an extra fee for payments received in USD currency, since they normally only transact in EUR currency.
  16. Select whether the fee will be a percent, amount or interval.
  17. In the Percentage/Amount field, enter either percentage or amount of the fee. If the Percentage/Amount field is Percent, the value entered is a percentage. If the Percentage/Amount field is Amount, the value entered is an amount. If the Percentage/Amount field is Interval, use the Interval tab to define the tiers.
  18. In the Fee currency field, select the currency of the fee. This is the currency in which the fee will be created.
  19. Click Save.