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Setting up call center catalogs

Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Applies To: Microsoft Dynamics AX 2012 R3

The topics in this section provide information about how to set up call center catalogs.

You can create call center catalogs by using the new catalog workflow in Microsoft Dynamics AX 2012 for Retail. For more information, see Create call center catalogs.

You can also set up source codes to track the customer response to particular catalogs. For more information, see Set up catalog source codes.

Set up catalog source codes

Create call center catalogs

See also

Working with call center catalogs

Enter a catalog source code