Manage Microsoft 365 with the Admin app in Microsoft Teams

  • Velja za: Microsoft Teams

In this article, you'll learn how to successfully navigate and get started with the Admin app in Microsoft Teams.

Overview of the Admin app

The Admin app creates a central hub for administrators to manage Microsoft 365 for their organization within Microsoft Teams. The app is a simplified view of commonly used and requested settings from the Microsoft Teams and Microsoft 365 admin centers. The convenient location of the app allows admins to focus on core management tasks without the frustration of having to switch between multiple windows.

You can easily manage users, subscriptions, and grant access to services in Microsoft 365 subscriptions, find support resources, and change settings for Teams meetings and events, messages, and files - all from the comfort of Teams.

Who can access the Admin app in Teams?

The Admin app in Teams is meant for administrative use. Only users with the following admin roles can access the Admin app: Global administrator, Teams administrator, Users administrator, and Billings administrator. Learn more about admin roles in the Microsoft 365 admin center.

Get started with the Admin app

Download the Admin app from the Microsoft Teams app store. Global administrators should use the search bar within the store to find the Admin app. With the Admin app, users get a desktop, web, and mobile experience. When you install the Admin app on the Teams desktop client, you also see it in your Teams web and mobile clients.

The Admin app is prepinned in the left app bar in Teams for organizations with 25 seats or less.

Note

Organizations with 25 licenses or less will begin to see the app automatically prepinned. This experience is being rolled out gradually over time to users. If it hasn't been prepinned for you already, you can install it from the Teams app store today or wait until the feature is rolled out to your environment.

If you have more than 25 licenses in your organization, get started with the Admin app by downloading it from the Teams app store today. After it's downloaded, you can easily pin the app. Locate the app in the app bar in Teams, right-click it, and then select Pin.

If you don't want the app prepinned to the app bar in Teams, right-click the app, and then select Unpin.

This section introduces you to the controls, resources, and support channels available within the Admin app in Teams.

The Admin app has two tabs, Dashboard and About.

  • Use the About tab to find more information about the Admin app.
  • The Dashboard tab includes resources and tools to help you manage and customize your organization's experience in Teams and Microsoft 365. You'll likely spend most of your time on this tab.

From the Dashboard tab, there's a navigation menu consisting of the Home, Users, Teams, Subscriptions, Settings, and Support pages.

Home: Browse through a curated list of top actions for your organization, like Add a user, Set up meeting preferences, and Manage messaging permissions. Selecting a top action tile opens its corresponding management settings window. You can quickly customize preferences and permissions, find training, and explore resources to best meet your organization's needs.

Users: Use the Users page to manage who can access apps and services. Quickly add or remove users, manage licenses, and reset passwords. You can select a user from the list to find more details about their account. You can view a history of the user's sign-in attempts, manage their groups and roles, and control their access to Microsoft 365 subscriptions.

Teams: Use the Teams page to oversee your organization's teams for collaboration, chat, and meetings in Microsoft Teams. This page allows you to manage team members, owners, guests, and emails. When you add a new user here, they're always added to the org-wide team.

Subscriptions: Use the Subscriptions management page to change your payment method, view invoices, and track license usage for subscriptions. You can view available licenses, add more products, monitor subscription status, and assign licenses. A license gives a user access to a set of Microsoft services.

Settings: Selecting Settings opens an expanded list of Microsoft Teams settings for managing messaging, meetings, files, events, and apps. Any changes to settings are applied on an org-wide level.

  • Use Meetings to manage meeting access and related features like auto-admit or allowing transcriptions.
  • Use Messaging to control what chat and channel messaging features are available to users in Teams.
  • Use Files to add an external cloud storage service to Teams.
  • Use Webinars to manage registration access for your organization and external guests in Teams events.

Support: Use the Support page to submit support tickets and find common solutions. Under the Search tab, you can use the search bar to discover recommended solutions and resources. After entering a phrase, the Search tab generates suggested actions and related how-to articles, videos, and training resources for the subject. The Contact support tab allows you to create a new ticket with Microsoft Support. To get started, select Contact support and follow the instructions to submit your new ticket. You can view a log of your submitted support requests under Request history.

Give feedback on the Admin app

We welcome your feedback on the Admin app. To submit feedback about the Admin app, use the Give Feedback feature in Teams. Let us know how we're doing in the areas of:

  • User experience or ease of use
  • Feature gaps or missing functionality
  • Bugs or issues

In Teams desktop, select Settings and more (…), and then choose Help > Give feedback. To share feedback from an Android or iOS device, follow the instructions at Give feedback in Teams. Indicate that you're sending feedback about the Admin app at the beginning of your report so that we can easily identify Admin app related issues.

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