Administration Guide for Unified Service Desk 3.0
This guide provides information about how to install, administer, and manage Unified Service Desk for Microsoft Dataverse and Customer Engagement (on-premises). You can use Unified Service Desk to configure and manage call center agent applications that provide your customer service agents with immediate and unified access to business-critical information about your customers that helps them effectively handle their customer interactions.
In this section
What's new in Unified Service Desk
Overview of Unified Service Desk
Install and deploy Unified Service Desk
Update Unified Service Desk solution
Security in Unified Service Desk