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View directory synchronization errors in Microsoft 365

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You can view directory synchronization errors in the Microsoft 365 admin center. Only the User object errors are displayed. To view errors with PowerShell, see Identify objects with DirSyncProvisioningErrors.

View directory synchronization errors in the Microsoft 365 admin center

To view any errors in the Microsoft 365 admin center:

  1. Sign in to the Microsoft 365 admin center with a Hybrid Identity Administrator account.

  2. On the Home page, you'll see the User management card.

    The User management card in the Microsoft 365 admin center.

  3. On the card, choose Sync errors under Microsoft Entra Connect to see the errors on the Directory sync errors page.

    An example of the Directory sync errors page.

  4. Choose any of the errors to display the details pane with information about the error and tips on how to fix it.

    Example of the details of a directory sync error.

After viewing, see fixing problems with directory synchronization for Microsoft 365 to correct any identified issues.