How to reset health

Some monitors can set state to critical (red), warning (yellow), and healthy (green). Other monitors are only able to change state to critical or warning and can't detect that state has returned to healthy. In that situation, the monitor must be reset manually. Administrators or authors can check whether a monitor is type Manual Reset in the Authoring workspace.

Note

Only reset health for a monitor when you're sure that all the issues have been resolved.
You can view change tracking report on health reset actions on the monitors as a consolidated view under Reports. Learn more.

To reset the health for a monitor

1. In the Monitoring workspace of the Operations console, right-click an alert, point to Open, and select Health Explorer.

2. In Health Explorer, select a monitor, and on the toolbar, select Reset Health.

   Note

   You may also notice Recalculate Health on the toolbar. This function reexamines the health state of a monitor or monitors; however, it only works with monitors that implement On Demand Detection. Most monitors don't implement On Demand Detection.

   The following message displays: Resetting the health of a monitor may take several minutes and will not be reflected in the Health Explorer immediately. The health state of some monitors cannot be reset and will not be updated as a result of this request. Do you wish to continue?

3. If you're sure that you want to reset the monitor, select Yes.

4. Return to the Monitoring workspace, right-click the alert, point to Set Resolution State, and select Closed.

Next steps

• To help investigate health issues detected with monitors, review Using Health Explorer to Investigate Problems.

• To understand the behavior of alerts generated by monitors and how to approach managing alerts from them, review How to Close an Alert Generated by a Monitor.