onsendkbarticle event (JavaScript API reference) for Dynamics 365 Channel Integration Framework 2.0
The onsendkbarticle event is invoked when the user selects the Send button in the Knowledge Base control. The eventData are the URL and the title of KB article that you need to pass.
eventData
The onsendkbarticle event takes the following eventData:
| eventData | Example |
|---|---|
{'title": <KB article title>, "link": <url>} |
{"title": "KB Article about Microsoft Developer Guide", "link": "https://learn.microsoft.com/dynamics365/customer-engagement/developer/developer-guide"} |