Getting started with admin training for Microsoft Teams
Use the training resources to educate yourself about Teams, teach others or run workshops. Check back here often for new content.
Key training offerings and courses
| Teams essentials for IT - Microsoft Mechanics "Teams for IT" video series shows you – the admin – how to roll out, configure, and manage Teams. | Support remote workers using Microsoft Teams - Get the guidance you need – including links to training – to support your users who are working from home. | Manage Team collaboration for IT - Learn how to use Teams to facilitate teamwork and communication within your org across applications and devices. |
| Service Adoption Specialist certification - The Microsoft Service Adoption Specialist certification course features Teams. Learn how to drive adoption of Microsoft services in your org. | Introduction to teamwork in Microsoft 365 - The Microsoft Service Adoption Specialist Certification course features Teams. Learn how to drive adoption of Microsoft services in your org. | Microsoft 365 Certified: Teamwork Administrator Associate - Microsoft 365 Teamwork Administrators configure, deploy, and manage Microsoft 365 or Office 365 workloads, such as SharePoint (online, on-premises, and hybrid), OneDrive, and Teams. |
Technical training
| Module | Video | PowerPoint deck |
|---|---|---|
| Microsoft Mechanics - Teams Essentials for IT YouTube channel | Video: Teams Essentials for IT (10:13 min) Video: Deploy & Configure Teams - Intro (8:22 min) Video: Security and Compliance (12:42 min) Video: Teams Controls for Security and Compliance (10:54 min) |
|
| Foundations - Core components | Video | Deck |
| Apps - Managing and deploying | Deck | |
| Audio conferencing | Deck | |
| Call quality overview | Deck | |
| Direct Routing | Video 1: Planning for Direct Routing in Teams Video 2: Configuring and Managing Direct Routing in Teams Video 3: Migrating to Direct Routing in Teams |
Deck |
| Dynamic emergency calling | Video | Deck |
| Governance, management, and lifecycle | Video | Deck |
| Live events | Video | Deck |
| Phone system introduction | Video | Deck |
| PSTN connectivity | Deck | |
| Media - Why meetings are simple | Video | Deck |
| Media - Media flow | Video | Deck |
| Meetings introduction | Video | Deck |
| Security & Compliance | Video | Deck |
| SIP gateway enablement and migration | Deck | |
| Teams Devices Deployment playbook | Deck | |
| Teams Phone Deployment playbook | Deck | |
| Teams Phone for Frontline Workers Deployment playbook | Deck | |
| Teams Phone Service Reliability and Survivability playbook | Deck | |
| Teams Phone shared calling playbook | Deck | |
| Teams new VDI solution playbook | Deck | |
| Upgrade from Skype for Business to Teams | Video 1: Introduction to Upgrade Video 2: Plan your upgrade Video 3: Coexistence and Interoperability Video 4: Administrator experience |
Deck |
| Windows desktop client | Video | Deck |
| Windows Defender Application Control for new Teams | Deck |
Teams Rooms Foundations for IT & AV Pros
The following table contains links to comprehensive training decks in PowerPoint on Microsoft Teams Rooms.
| Module | PowerPoint deck |
|---|---|
| Module 1: Introduction to Microsoft Teams Rooms | Deck |
| Module 2: Network readiness | Deck |
| Module 3: Room design and components | Deck |
| Module 4: The resource account | Deck |
| Module 5: Starting and configuring Microsoft Teams Rooms | Deck |
| Module 6: Managing Microsoft Teams Rooms, Part 1 | Deck |
| Module 7: Managing Microsoft Teams Rooms, Part 2 | Deck |
| Module 8: Features, adoption, and troubleshooting | Deck |
Teams Android devices
The following table contains links to comprehensive training decks in PowerPoint on Microsoft Teams Android Devices that includes Teams Displays, Teams Phones, Teams Rooms on Android, and Teams Panels.
| Module | PowerPoint deck |
|---|---|
| Module 1: Introduction to Microsoft Teams Android devices | Deck |
| Module 2: Planning Microsoft Teams Android devices | Deck |
| Module 3: Managing Microsoft Teams Android Devices | Deck |
| Module 4: Microsoft Teams phones and Microsoft Teams displays | Deck |
| Module 5: Microsoft Teams Rooms and Microsoft Teams Panels | Deck |
| Module 6: Adoption and troubleshooting | Deck |