Airline passenger bill of rights

I've really got this passenger bill of rights thing stuck in my craw.  As someone who travels frequently (and often with my children), I find it unforgivable that an airline would leave people locked in a giant aluminum tube for 8 or 10 hours.  Honestly, in any other walk of life this kind of thing would be considered unlawful imprisonment! And that they can do so with impunity kills me.  I'm all about letting industries police themselves to whatever degree practical, but when customers are treated this poorly something has to be done.

 Okay, I feel a little better now.  Thanks for letting me vent.

Comments

• Anonymous
  February 18, 2007
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• Anonymous
  February 19, 2007
  Norm, You missed the point.  The flights Steve is referring to weren't 10 hours.  The delays were 10+ hours and the airlines did not let passengers out.  Nor did they feed the passengers, or empty the toilets.  Pretty much all over the news.

• Anonymous
  February 19, 2007
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• Anonymous
  February 19, 2007
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• Anonymous
  February 20, 2007
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• Anonymous
  February 20, 2007
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• Anonymous
  February 21, 2007
  If the "ground delay" problem is discussed in terms of compensation,  nothing will be done.  In every case, a person with authority must be assigned and he must be able to marshal the needed assets, people, vehicles, etc. to get everyone off the plane. As long as the station manager can hand out vouchers, he will do this rather than address the direct problem. wprater1@yahoo.com

• Anonymous
  February 22, 2007
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• Anonymous
  February 23, 2007
  In addtion to delayyed flights passengers need to be protected regarding flight costs. Presently it is like the old days of new car pricing. Demand uniform ticket pricing plan and simple. Poor people are getting hurt bacasue they cannot acces last mintue deals online. heir is no linit to how the arilines take advantage of you on ticket prices

• Anonymous
  February 26, 2007
  An article from the Los Angeles Times was reprinted in this morning's Japan Times.  Indeed, now I really see what the complaints are.

• Anonymous
  February 26, 2007
  Tom: I'm actually a believer in the power of free market economies on this point.  As long as airlines don't illegally collude on pricing (which they've certainly done in the past), I'm comfortable letting the market determine ticket pricing.

• Anonymous
  March 24, 2007
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• Anonymous
  March 31, 2007
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