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Connect ServiceNow to Azure Monitor

The following sections provide information about how to connect your ServiceNow product and Secure Webhook in Azure.

Prerequisites

Ensure that you've met the following prerequisites:

  • Microsoft Entra ID is registered.
  • You have the supported version of ServiceNow Event Management - ITOM (version New York or later).
  • The application is installed on the ServiceNow instance.

Configure the ServiceNow connection

  1. Use the link https://(instance name).service-now.com/api/sn_em_connector/em/inbound_event?source=azuremonitor to the URI for the Secure Webhook definition.

  2. Follow the instructions according to the version: