ServiceDesk Plus Cloud (förhandsversion)
ManageEngine ServiceDesk Plus Cloud är en ITIL-kompatibel omfattande supportavdelning med integrerade funktioner för tillgångs- och projekthantering.
Den här anslutningsappen är tillgänglig i följande produkter och regioner:
| Tjänster | Class | Regioner |
|---|---|---|
| Copilot Studio | Premie | Alla Power Automate-regioner utom följande: - Amerikanska myndigheter (GCC) - Amerikanska myndigheter (GCC High) – China Cloud drivs av 21Vianet - US Department of Defense (DoD) |
| Logiska appar | Norm | Alla Logic Apps-regioner utom följande: – Azure Government-regioner – Regioner i Azure Kina - US Department of Defense (DoD) |
| Power Apps | Premie | Alla Power Apps-regioner utom följande: - Amerikanska myndigheter (GCC) - Amerikanska myndigheter (GCC High) – China Cloud drivs av 21Vianet - US Department of Defense (DoD) |
| Power Automate | Premie | Alla Power Automate-regioner utom följande: - Amerikanska myndigheter (GCC) - Amerikanska myndigheter (GCC High) – China Cloud drivs av 21Vianet - US Department of Defense (DoD) |
| Kontakt | |
|---|---|
| Namn | ServiceDesk Plus-molnsupport |
| URL | https://www.manageengine.com/products/service-desk/support.html |
| E-postmeddelande | sdp-ondemand-support@manageengine.com |
| Metadata för anslutningsprogram | |
|---|---|
| Utgivare | ManageEngine (En division av Zoho Corporation) |
| Webbplats | https://www.manageengine.com/products/service-desk/cloud/ |
| Sekretesspolicy | https://www.manageengine.com/privacy.html |
| Kategorier | Samarbete; Produktivitet |
Skapa en anslutning
Anslutningsappen stöder följande autentiseringstyper:
| Standardinställning | Parametrar för att skapa anslutning. | Alla regioner | Går inte att dela |
Standard
Tillämpligt: Alla regioner
Parametrar för att skapa anslutning.
Det här är inte delningsbar anslutning. Om power-appen delas med en annan användare uppmanas en annan användare att skapa en ny anslutning explicit.
| Namn | Typ | Description | Krävs |
|---|---|---|---|
| Välj regionen. | snöre | Välj domänen. | Sann |
Begränsningsgränser
| Name | Anrop | Förnyelseperiod |
|---|---|---|
| API-anrop per anslutning | 100 | 60 sekunder |
Åtgärder
| Skapa begäran |
Skapa ny begäran i SDP Cloud |
| Skapa ändring |
Skapa ny ändring i SDP Cloud |
| Uppdatera ändring |
Uppdatera en befintlig ändring |
| Uppdateringsbegäran |
Uppdatera en befintlig begäran |
Skapa begäran
Skapa ny begäran i SDP Cloud
Parametrar
| Name | Nyckel | Obligatorisk | Typ | Description |
|---|---|---|---|---|
|
Service Desk-instans
|
serviceDeskInstance | True | string |
Välj den ServiceDesk Plus Cloud-instans där API-anropet måste göras |
|
Ämne
|
subject | True | string |
Ange ämne för begäran |
|
Begärandemall
|
name | string |
Ange namn på begärandemall |
|
|
Typ av begäran
|
name | string |
Ange typ av begäran |
|
|
Beställaren
|
name | string |
Ange namnet på beställaren |
|
|
Läge
|
name | string |
Ange status för begäran |
|
|
E-postadress till tekniker
|
email_id | string |
Ange teknikers e-postadress |
|
|
Site
|
name | string |
Ange webbplats för begäran |
|
|
Grupp
|
name | string |
Ange begärandegrupp |
|
|
Description
|
description | string |
Beskrivning av typbegäran |
|
|
Priority
|
name | string |
Ange prioritet för begäran |
|
|
Brådskande
|
name | string |
Ange brådskande begäran |
|
|
Påverkan
|
name | string |
Ange påverkan på begäran |
|
|
Mode
|
name | string |
Ange begärandeläge |
|
|
Kategori
|
name | string |
Ange kategori för begäran |
|
|
Underkategori
|
name | string |
Ange underkategori för begäran |
|
|
Objekt
|
name | string |
Ange begärandeobjekt |
|
|
name
|
name | string |
Ange tillgångar som ska associeras med begäran |
|
|
Ytterligare fält
|
udf_fields | string |
Ange ytterligare fält(t.ex. {"udf_char1":"value","udf_char2":"value",..}) |
Returer
| Name | Sökväg | Typ | Description |
|---|---|---|---|
|
ämne
|
request.subject | string |
Ämne |
|
project.display_id.display_value
|
request.project.display_id.display_value | string |
project –> display_id –> display_value |
|
project.display_id.value
|
request.project.display_id.value | string |
project –> display_id –> värde |
|
project.project_code
|
request.project.project_code | object |
project –> project_code |
|
project.id
|
request.project.id | string |
project –> id |
|
project.title
|
request.project.title | string |
project –> rubrik |
|
resolution.content
|
request.resolution.content | string |
resolution –> innehåll |
|
linked_to_request.request.display_id
|
request.linked_to_request.request.display_id | integer |
linked_to_request –> begäran –> display_id |
|
linked_to_request.request.subject
|
request.linked_to_request.request.subject | string |
linked_to_request –> begäran –> ämne |
|
linked_to_request.request.id
|
request.linked_to_request.request.id | string |
linked_to_request –> begäran –> ID |
|
linked_to_request.comments
|
request.linked_to_request.comments | string |
linked_to_request –> kommentarer |
|
mode.name
|
request.mode.name | string |
mode –> name |
|
mode.id
|
request.mode.id | string |
mode –> ID |
|
livscykel
|
request.lifecycle | object |
livscykel |
|
is_read
|
request.is_read | boolean |
is_read |
|
assets
|
request.assets | array of object |
assets |
|
assets.site
|
request.assets.site | object |
assets -> site |
|
assets.name
|
request.assets.name | string |
assets -> name |
|
assets.id
|
request.assets.id | string |
assets -> id |
|
cancellation_requested
|
request.cancellation_requested | boolean |
cancellation_requested |
|
is_trashed
|
request.is_trashed | boolean |
is_trashed |
|
has_change_initiated_request
|
request.has_change_initiated_request | boolean |
has_change_initiated_request |
|
Id-nummer
|
request.id | string |
request –> ID |
|
assigned_time.display_value
|
request.assigned_time.display_value | string |
assigned_time -> display_value |
|
assigned_time.value
|
request.assigned_time.value | string |
assigned_time –> värde |
|
group.site
|
request.group.site | object |
grupp –> webbplats |
|
group.deleted
|
request.group.deleted | boolean |
grupp –> borttagen |
|
group.name
|
request.group.name | string |
group –> name |
|
group.id
|
request.group.id | string |
grupp –> ID |
|
requester.email_id
|
request.requester.email_id | string |
requester –> email_id |
|
requester.is_technician
|
request.requester.is_technician | boolean |
requester –> is_technician |
|
requester.sms_mail
|
request.requester.sms_mail | string |
requester –> sms_mail |
|
requester.mobile
|
request.requester.mobile | string |
requester –> mobil |
|
requester.last_name
|
request.requester.last_name | string |
requester –> last_name |
|
requester.user_scope
|
request.requester.user_scope | string |
requester –> user_scope |
|
requester.sms_mail_id
|
request.requester.sms_mail_id | string |
requester –> sms_mail_id |
|
requester.phone
|
request.requester.phone | string |
requester –> telefon |
|
requester.name
|
request.requester.name | string |
requester –> namn |
|
requester.id
|
request.requester.id | string |
requester –> ID |
|
requester.photo_url
|
request.requester.photo_url | string |
requester –> photo_url |
|
requester.is_vip_user
|
request.requester.is_vip_user | boolean |
requester –> is_vip_user |
|
requester.department
|
request.requester.department | object |
requester –> avdelning |
|
requester.first_name
|
request.requester.first_name | string |
requester –> first_name |
|
requester.job_title
|
request.requester.job_title | string |
requester –> job_title |
|
email_to
|
request.email_to | array of |
email_to |
|
created_time.display_value
|
request.created_time.display_value | string |
created_time -> display_value |
|
created_time.value
|
request.created_time.value | string |
created_time –> värde |
|
item.name
|
request.item.name | string |
item –> namn |
|
item.id
|
request.item.id | string |
item –> id |
|
cancel_flag_comments
|
request.cancel_flag_comments | object |
cancel_flag_comments |
|
level.name
|
request.level.name | string |
level –> name |
|
level.id
|
request.level.id | string |
level -> id |
|
approval_status
|
request.approval_status | object |
approval_status |
|
impact.name
|
request.impact.name | string |
impact -> name |
|
impact.id
|
request.impact.id | string |
impact –> ID |
|
service_category.inactive
|
request.service_category.inactive | boolean |
service_category –> inaktiv |
|
service_category.name
|
request.service_category.name | string |
service_category –> namn |
|
service_category.id
|
request.service_category.id | string |
service_category –> ID |
|
service_category.sort_index
|
request.service_category.sort_index | integer |
service_category -> sort_index |
|
sla.name
|
request.sla.name | string |
sla -> name |
|
sla.id
|
request.sla.id | string |
sla -> id |
|
resolved_time
|
request.resolved_time | object |
resolved_time |
|
priority.color
|
request.priority.color | string |
prioritet –> färg |
|
priority.name
|
request.priority.name | string |
prioritet –> namn |
|
priority.id
|
request.priority.id | string |
prioritet –> ID |
|
created_by.email_id
|
request.created_by.email_id | string |
created_by -> email_id |
|
created_by.is_technician
|
request.created_by.is_technician | boolean |
created_by -> is_technician |
|
created_by.sms_mail
|
request.created_by.sms_mail | string |
created_by -> sms_mail |
|
created_by.mobile
|
request.created_by.mobile | string |
created_by –> mobil |
|
created_by.last_name
|
request.created_by.last_name | string |
created_by -> last_name |
|
created_by.user_scope
|
request.created_by.user_scope | string |
created_by -> user_scope |
|
created_by.sms_mail_id
|
request.created_by.sms_mail_id | string |
created_by -> sms_mail_id |
|
created_by.phone
|
request.created_by.phone | string |
created_by –> telefon |
|
created_by.name
|
request.created_by.name | string |
created_by –> namn |
|
created_by.id
|
request.created_by.id | string |
created_by –> ID |
|
created_by.photo_url
|
request.created_by.photo_url | string |
created_by -> photo_url |
|
created_by.is_vip_user
|
request.created_by.is_vip_user | boolean |
created_by -> is_vip_user |
|
created_by.department
|
request.created_by.department | object |
created_by -> avdelning |
|
created_by.first_name
|
request.created_by.first_name | string |
created_by -> first_name |
|
created_by.job_title
|
request.created_by.job_title | string |
created_by -> job_title |
|
scheduled_end_time.display_value
|
request.scheduled_end_time.display_value | string |
scheduled_end_time -> display_value |
|
scheduled_end_time.value
|
request.scheduled_end_time.value | string |
scheduled_end_time –> värde |
|
first_response_due_by_time.display_value
|
request.first_response_due_by_time.display_value | string |
first_response_due_by_time -> display_value |
|
first_response_due_by_time.value
|
request.first_response_due_by_time.value | string |
first_response_due_by_time –> värde |
|
is_escalated
|
request.is_escalated | boolean |
is_escalated |
|
last_updated_time.display_value
|
request.last_updated_time.display_value | string |
last_updated_time -> display_value |
|
last_updated_time.value
|
request.last_updated_time.value | string |
last_updated_time –> värde |
|
has_notes
|
request.has_notes | boolean |
has_notes |
|
impact_details
|
request.impact_details | string |
impact_details |
|
subcategory.name
|
request.subcategory.name | string |
underkategori –> namn |
|
subcategory.id
|
request.subcategory.id | string |
subcategory –> id |
|
deleted_time
|
request.deleted_time | object |
deleted_time |
|
email_cc
|
request.email_cc | array of string |
email_cc |
|
onhold_scheduler
|
request.onhold_scheduler | object |
onhold_scheduler |
|
status.in_progress
|
request.status.in_progress | boolean |
status –> in_progress |
|
status.internal_name
|
request.status.internal_name | string |
status –> internal_name |
|
status.stop_timer
|
request.status.stop_timer | boolean |
status –> stop_timer |
|
status.color
|
request.status.color | string |
status –> färg |
|
status.name
|
request.status.name | string |
status –> namn |
|
status.id
|
request.status.id | string |
status –> id |
|
scheduled_start_time.display_value
|
request.scheduled_start_time.display_value | string |
scheduled_start_time -> display_value |
|
scheduled_start_time.value
|
request.scheduled_start_time.value | string |
scheduled_start_time –> värde |
|
template.name
|
request.template.name | string |
template –> name |
|
template.id
|
request.template.id | string |
mall –> ID |
|
email_ids_to_notify
|
request.email_ids_to_notify | array of string |
email_ids_to_notify |
|
attachments
|
request.attachments | array of |
attachments |
|
request_type.name
|
request.request_type.name | string |
request_type –> namn |
|
request_type.id
|
request.request_type.id | string |
request_type –> ID |
|
completed_by_denial
|
request.completed_by_denial | boolean |
completed_by_denial |
|
display_id
|
request.display_id | string |
display_id |
|
time_elapsed
|
request.time_elapsed | string |
time_elapsed |
|
notification_status
|
request.notification_status | object |
notification_status |
|
beskrivning
|
request.description | string |
beskrivning |
|
responded_time
|
request.responded_time | string |
responded_time |
|
is_service_request
|
request.is_service_request | boolean |
is_service_request |
|
deleted_assets
|
request.deleted_assets | array of |
deleted_assets |
|
urgency.name
|
request.urgency.name | string |
urgency -> name |
|
urgency.id
|
request.urgency.id | string |
brådskande -> ID |
|
has_request_initiated_change
|
request.has_request_initiated_change | boolean |
has_request_initiated_change |
|
request_template_task_ids
|
request.request_template_task_ids | array of object |
request_template_task_ids |
|
request_template_task_ids.id
|
request.request_template_task_ids.id | string |
request_template_task_ids –> ID |
|
Avdelning
|
request.department | object |
Avdelning |
|
is_reopened
|
request.is_reopened | boolean |
is_reopened |
|
has_draft
|
request.has_draft | boolean |
has_draft |
|
has_attachments
|
request.has_attachments | boolean |
has_attachments |
|
has_linked_requests
|
request.has_linked_requests | boolean |
has_linked_requests |
|
is_overdue
|
request.is_overdue | boolean |
is_overdue |
|
technician.email_id
|
request.technician.email_id | string |
tekniker –> email_id |
|
technician.is_technician
|
request.technician.is_technician | boolean |
tekniker –> is_technician |
|
technician.sms_mail
|
request.technician.sms_mail | string |
tekniker –> sms_mail |
|
technician.mobile
|
request.technician.mobile | string |
tekniker –> mobil |
|
technician.last_name
|
request.technician.last_name | string |
tekniker –> last_name |
|
technician.user_scope
|
request.technician.user_scope | string |
tekniker –> user_scope |
|
technician.sms_mail_id
|
request.technician.sms_mail_id | string |
tekniker –> sms_mail_id |
|
technician.cost_per_hour
|
request.technician.cost_per_hour | string |
tekniker –> cost_per_hour |
|
technician.phone
|
request.technician.phone | string |
tekniker –> telefon |
|
technician.name
|
request.technician.name | string |
tekniker –> namn |
|
technician.id
|
request.technician.id | string |
tekniker –> ID |
|
technician.photo_url
|
request.technician.photo_url | string |
tekniker –> photo_url |
|
technician.is_vip_user
|
request.technician.is_vip_user | boolean |
tekniker –> is_vip_user |
|
technician.department.id
|
request.technician.department.id | string |
tekniker -> avdelning -> ID |
|
technician.first_name
|
request.technician.first_name | string |
tekniker –> first_name |
|
technician.job_title
|
request.technician.job_title | string |
tekniker –> job_title |
|
has_problem
|
request.has_problem | boolean |
has_problem |
|
due_by_time.display_value
|
request.due_by_time.display_value | string |
due_by_time -> display_value |
|
due_by_time.value
|
request.due_by_time.value | string |
due_by_time –> värde |
|
is_fcr
|
request.is_fcr | boolean |
is_fcr |
|
has_project
|
request.has_project | boolean |
has_project |
|
site.deleted
|
request.site.deleted | boolean |
site –> borttagen |
|
site.name
|
request.site.name | string |
site –> name |
|
site.id
|
request.site.id | string |
site -> id |
|
is_first_response_overdue
|
request.is_first_response_overdue | boolean |
is_first_response_overdue |
|
completed_time
|
request.completed_time | object |
completed_time |
|
unreplied_count
|
request.unreplied_count | integer |
unreplied_count |
|
email_bcc
|
request.email_bcc | array of |
email_bcc |
|
category.deleted
|
request.category.deleted | boolean |
kategori –> borttagen |
|
category.name
|
request.category.name | string |
kategori –> namn |
|
category.id
|
request.category.id | string |
kategori –> ID |
|
maintenance
|
request.maintenance | object |
maintenance |
Skapa ändring
Skapa ny ändring i SDP Cloud
Parametrar
| Name | Nyckel | Obligatorisk | Typ | Description |
|---|---|---|---|---|
|
Service Desk-instans
|
serviceDeskInstance | True | string |
Välj den ServiceDesk Plus Cloud-instans där API-anropet måste göras |
|
Titel
|
title | True | string |
Ange ändringsrubrik |
|
Statuskommentaren
|
comment | string |
Ange ändringsstatuskommentaren |
|
|
Ändra mall
|
name | string |
Ange namn på ändringsmall |
|
|
Ändra beställare
|
name | string |
Ange namn på ändringsförfrågan |
|
|
Site
|
name | string |
Ange webbplats för ändringen |
|
|
Grupp
|
name | string |
Ange grupp för ändringen |
|
|
Description
|
description | string |
Typändringsbeskrivning |
|
|
Ändra ägarens e-postadress
|
email_id | string |
Skriv ändringsägarens e-postadress |
|
|
Ändra typ
|
name | string |
Ange ändringstyp |
|
|
Priority
|
name | string |
Ange ändringsprioritet |
|
|
Brådskande
|
name | string |
Ange ändringsför angelägenhetsgrad |
|
|
Påverkan
|
name | string |
Ange ändringspåverkan |
|
|
Ändra risk
|
name | string |
Ange ändringsrisk |
|
|
Orsak till ändring
|
name | string |
Ange orsak till att initiera ändring |
|
|
Kategori
|
name | string |
Ange ändringskategori för ändringen |
|
|
Underkategori
|
name | string |
Ange ändringsunderkategori för en ändring |
|
|
Objekt
|
name | string |
Ange ändringsobjekt |
|
|
name
|
name | string |
Ange tillgångar som ska associeras med ändringen |
|
|
Ytterligare fält
|
udf_fields | string |
Ange ytterligare fält(t.ex. {"udf_char1":"value","udf_char2":"value",..}) |
Returer
| Name | Sökväg | Typ | Description |
|---|---|---|---|
|
status_code
|
response_status.status_code | integer |
status_code |
|
status
|
response_status.status | string |
status |
|
roll_out_plan.roll_out_plan_updated_on.display_value
|
change.roll_out_plan.roll_out_plan_updated_on.display_value | string |
roll_out_plan -> roll_out_plan_updated_on -> display_value |
|
roll_out_plan.roll_out_plan_updated_on.value
|
change.roll_out_plan.roll_out_plan_updated_on.value | string |
roll_out_plan –> roll_out_plan_updated_on –> värde |
|
roll_out_plan.roll_out_plan_updated_by.email_id
|
change.roll_out_plan.roll_out_plan_updated_by.email_id | string |
roll_out_plan -> roll_out_plan_updated_by -> email_id |
|
roll_out_plan.roll_out_plan_updated_by.is_technician
|
change.roll_out_plan.roll_out_plan_updated_by.is_technician | boolean |
roll_out_plan -> roll_out_plan_updated_by -> is_technician |
|
roll_out_plan.roll_out_plan_updated_by.sms_mail
|
change.roll_out_plan.roll_out_plan_updated_by.sms_mail | string |
roll_out_plan -> roll_out_plan_updated_by -> sms_mail |
|
roll_out_plan.roll_out_plan_updated_by.mobile
|
change.roll_out_plan.roll_out_plan_updated_by.mobile | string |
roll_out_plan –> roll_out_plan_updated_by –> mobil |
|
roll_out_plan.roll_out_plan_updated_by.last_name
|
change.roll_out_plan.roll_out_plan_updated_by.last_name | string |
roll_out_plan -> roll_out_plan_updated_by -> last_name |
|
roll_out_plan.roll_out_plan_updated_by.user_scope
|
change.roll_out_plan.roll_out_plan_updated_by.user_scope | string |
roll_out_plan -> roll_out_plan_updated_by -> user_scope |
|
roll_out_plan.roll_out_plan_updated_by.sms_mail_id
|
change.roll_out_plan.roll_out_plan_updated_by.sms_mail_id | string |
roll_out_plan -> roll_out_plan_updated_by -> sms_mail_id |
|
roll_out_plan.roll_out_plan_updated_by.phone
|
change.roll_out_plan.roll_out_plan_updated_by.phone | string |
roll_out_plan -> roll_out_plan_updated_by -> telefon |
|
roll_out_plan.roll_out_plan_updated_by.name
|
change.roll_out_plan.roll_out_plan_updated_by.name | string |
roll_out_plan -> roll_out_plan_updated_by -> namn |
|
roll_out_plan.roll_out_plan_updated_by.id
|
change.roll_out_plan.roll_out_plan_updated_by.id | string |
roll_out_plan -> roll_out_plan_updated_by -> ID |
|
roll_out_plan.roll_out_plan_updated_by.photo_url
|
change.roll_out_plan.roll_out_plan_updated_by.photo_url | string |
roll_out_plan -> roll_out_plan_updated_by -> photo_url |
|
roll_out_plan.roll_out_plan_updated_by.is_vip_user
|
change.roll_out_plan.roll_out_plan_updated_by.is_vip_user | boolean |
roll_out_plan -> roll_out_plan_updated_by -> is_vip_user |
|
roll_out_plan.roll_out_plan_updated_by.department
|
change.roll_out_plan.roll_out_plan_updated_by.department | string |
roll_out_plan -> roll_out_plan_updated_by -> avdelning |
|
roll_out_plan.roll_out_plan_updated_by.first_name
|
change.roll_out_plan.roll_out_plan_updated_by.first_name | string |
roll_out_plan -> roll_out_plan_updated_by -> first_name |
|
roll_out_plan.roll_out_plan_updated_by.job_title
|
change.roll_out_plan.roll_out_plan_updated_by.job_title | string |
roll_out_plan -> roll_out_plan_updated_by -> job_title |
|
roll_out_plan.roll_out_plan_description
|
change.roll_out_plan.roll_out_plan_description | string |
roll_out_plan -> roll_out_plan_description |
|
Nöd
|
change.emergency | boolean |
Nöd |
|
change_type.color
|
change.change_type.color | string |
change_type -> färg |
|
change_type.pre_approved
|
change.change_type.pre_approved | boolean |
change_type -> pre_approved |
|
change_type.name
|
change.change_type.name | string |
change_type –> namn |
|
change_type.id
|
change.change_type.id | string |
change_type –> ID |
|
review_details.next_review_on
|
change.review_details.next_review_on | object |
review_details -> next_review_on |
|
review_details.review_details_updated_by
|
change.review_details.review_details_updated_by | object |
review_details -> review_details_updated_by |
|
review_details.review_details_updated_on
|
change.review_details.review_details_updated_on | object |
review_details -> review_details_updated_on |
|
review_details.review_details_description
|
change.review_details.review_details_description | object |
review_details -> review_details_description |
|
assets
|
change.assets | array of object |
assets |
|
assets.site
|
change.assets.site | object |
assets -> site |
|
assets.name
|
change.assets.name | string |
assets -> name |
|
assets.id
|
change.assets.id | string |
assets -> id |
|
configuration_items
|
change.configuration_items | array of |
configuration_items |
|
workflow_instance_details.id
|
change.workflow_instance_details.id | string |
workflow_instance_details –> ID |
|
workflow_instance_details.status.name
|
change.workflow_instance_details.status.name | string |
workflow_instance_details –> status –> namn |
|
workflow_instance_details.status.id
|
change.workflow_instance_details.status.id | string |
workflow_instance_details –> status –> ID |
|
rel.releases
|
change.rel.releases | object |
rel –> versioner |
|
Id-nummer
|
change.id | string |
change –> ID |
|
change_requester.email_id
|
change.change_requester.email_id | string |
change_requester -> email_id |
|
change_requester.is_technician
|
change.change_requester.is_technician | boolean |
change_requester -> is_technician |
|
change_requester.sms_mail
|
change.change_requester.sms_mail | string |
change_requester -> sms_mail |
|
change_requester.mobile
|
change.change_requester.mobile | string |
change_requester –> mobil |
|
change_requester.last_name
|
change.change_requester.last_name | string |
change_requester -> last_name |
|
change_requester.user_scope
|
change.change_requester.user_scope | string |
change_requester -> user_scope |
|
change_requester.sms_mail_id
|
change.change_requester.sms_mail_id | string |
change_requester -> sms_mail_id |
|
change_requester.phone
|
change.change_requester.phone | string |
change_requester -> telefon |
|
change_requester.name
|
change.change_requester.name | string |
change_requester –> namn |
|
change_requester.id
|
change.change_requester.id | string |
change_requester –> ID |
|
change_requester.photo_url
|
change.change_requester.photo_url | string |
change_requester -> photo_url |
|
change_requester.is_vip_user
|
change.change_requester.is_vip_user | boolean |
change_requester -> is_vip_user |
|
change_requester.department
|
change.change_requester.department | string |
change_requester -> avdelning |
|
change_requester.first_name
|
change.change_requester.first_name | string |
change_requester -> first_name |
|
change_requester.job_title
|
change.change_requester.job_title | string |
change_requester -> job_title |
|
group.site
|
change.group.site | object |
grupp –> webbplats |
|
group.deleted
|
change.group.deleted | boolean |
grupp –> borttagen |
|
group.name
|
change.group.name | string |
group –> name |
|
group.id
|
change.group.id | string |
grupp –> ID |
|
created_time.display_value
|
change.created_time.display_value | string |
created_time -> display_value |
|
created_time.value
|
change.created_time.value | string |
created_time –> värde |
|
item.name
|
change.item.name | string |
item –> namn |
|
item.id
|
change.item.id | string |
item –> id |
|
workflow.validated
|
change.workflow.validated | boolean |
arbetsflöde –> verifierat |
|
workflow.name
|
change.workflow.name | string |
workflow –> name |
|
workflow.id
|
change.workflow.id | string |
arbetsflöde –> ID |
|
approval_status
|
change.approval_status | string |
approval_status |
|
impact.name
|
change.impact.name | string |
impact -> name |
|
impact.id
|
change.impact.id | string |
impact –> ID |
|
release_details.release_actual_start
|
change.release_details.release_actual_start | object |
release_details -> release_actual_start |
|
release_details.release_actual_end
|
change.release_details.release_actual_end | object |
release_details -> release_actual_end |
|
release_details.release_details_description
|
change.release_details.release_details_description | string |
release_details -> release_details_description |
|
release_details.release_scheduled_end.display_value
|
change.release_details.release_scheduled_end.display_value | string |
release_details -> release_scheduled_end -> display_value |
|
release_details.release_scheduled_end.value
|
change.release_details.release_scheduled_end.value | string |
release_details –> release_scheduled_end –> värde |
|
release_details.release_details_updated_on.display_value
|
change.release_details.release_details_updated_on.display_value | string |
release_details -> release_details_updated_on -> display_value |
|
release_details.release_details_updated_on.value
|
change.release_details.release_details_updated_on.value | string |
release_details –> release_details_updated_on –> värde |
|
release_details.release_scheduled_start.display_value
|
change.release_details.release_scheduled_start.display_value | string |
release_details -> release_scheduled_start -> display_value |
|
release_details.release_scheduled_start.value
|
change.release_details.release_scheduled_start.value | string |
release_details -> release_scheduled_start -> värde |
|
release_details.release_details_updated_by.email_id
|
change.release_details.release_details_updated_by.email_id | string |
release_details -> release_details_updated_by -> email_id |
|
release_details.release_details_updated_by.is_technician
|
change.release_details.release_details_updated_by.is_technician | boolean |
release_details -> release_details_updated_by -> is_technician |
|
release_details.release_details_updated_by.sms_mail
|
change.release_details.release_details_updated_by.sms_mail | string |
release_details -> release_details_updated_by -> sms_mail |
|
release_details.release_details_updated_by.mobile
|
change.release_details.release_details_updated_by.mobile | string |
release_details –> release_details_updated_by –> mobil |
|
release_details.release_details_updated_by.last_name
|
change.release_details.release_details_updated_by.last_name | string |
release_details -> release_details_updated_by -> last_name |
|
release_details.release_details_updated_by.user_scope
|
change.release_details.release_details_updated_by.user_scope | string |
release_details -> release_details_updated_by -> user_scope |
|
release_details.release_details_updated_by.sms_mail_id
|
change.release_details.release_details_updated_by.sms_mail_id | string |
release_details -> release_details_updated_by -> sms_mail_id |
|
release_details.release_details_updated_by.phone
|
change.release_details.release_details_updated_by.phone | string |
release_details -> release_details_updated_by -> telefon |
|
release_details.release_details_updated_by.name
|
change.release_details.release_details_updated_by.name | string |
release_details -> release_details_updated_by -> namn |
|
release_details.release_details_updated_by.id
|
change.release_details.release_details_updated_by.id | string |
release_details -> release_details_updated_by -> ID |
|
release_details.release_details_updated_by.photo_url
|
change.release_details.release_details_updated_by.photo_url | string |
release_details -> release_details_updated_by -> photo_url |
|
release_details.release_details_updated_by.is_vip_user
|
change.release_details.release_details_updated_by.is_vip_user | boolean |
release_details -> release_details_updated_by -> is_vip_user |
|
release_details.release_details_updated_by.department
|
change.release_details.release_details_updated_by.department | string |
release_details -> release_details_updated_by -> avdelning |
|
release_details.release_details_updated_by.first_name
|
change.release_details.release_details_updated_by.first_name | string |
release_details -> release_details_updated_by -> first_name |
|
release_details.release_details_updated_by.job_title
|
change.release_details.release_details_updated_by.job_title | string |
release_details -> release_details_updated_by -> job_title |
|
priority.color
|
change.priority.color | string |
prioritet –> färg |
|
priority.name
|
change.priority.name | string |
prioritet –> namn |
|
priority.id
|
change.priority.id | string |
prioritet –> ID |
|
scheduled_end_time.display_value
|
change.scheduled_end_time.display_value | string |
scheduled_end_time -> display_value |
|
scheduled_end_time.value
|
change.scheduled_end_time.value | string |
scheduled_end_time –> värde |
|
uat_details.uat_scheduled_start
|
change.uat_details.uat_scheduled_start | object |
uat_details -> uat_scheduled_start |
|
uat_details.uat_scheduled_end
|
change.uat_details.uat_actual_end | object |
uat_details -> uat_actual_end |
|
uat_details.uat_details_updated_by.email_id
|
change.uat_details.uat_details_updated_by.email_id | string |
uat_details -> uat_details_updated_by -> email_id |
|
uat_details.uat_details_updated_by.is_technician
|
change.uat_details.uat_details_updated_by.is_technician | boolean |
uat_details -> uat_details_updated_by -> is_technician |
|
uat_details.uat_details_updated_by.sms_mail
|
change.uat_details.uat_details_updated_by.sms_mail | string |
uat_details -> uat_details_updated_by -> sms_mail |
|
uat_details.uat_details_updated_by.mobile
|
change.uat_details.uat_details_updated_by.mobile | string |
uat_details –> uat_details_updated_by –> mobil |
|
uat_details.uat_details_updated_by.last_name
|
change.uat_details.uat_details_updated_by.last_name | string |
uat_details -> uat_details_updated_by -> last_name |
|
uat_details.uat_details_updated_by.user_scope
|
change.uat_details.uat_details_updated_by.user_scope | string |
uat_details -> uat_details_updated_by -> user_scope |
|
uat_details.uat_details_updated_by.sms_mail_id
|
change.uat_details.uat_details_updated_by.sms_mail_id | string |
uat_details -> uat_details_updated_by -> sms_mail_id |
|
uat_details.uat_details_updated_by.phone
|
change.uat_details.uat_details_updated_by.phone | string |
uat_details -> uat_details_updated_by -> telefon |
|
uat_details.uat_details_updated_by.name
|
change.uat_details.uat_details_updated_by.name | string |
uat_details -> uat_details_updated_by -> namn |
|
uat_details.uat_details_updated_by.id
|
change.uat_details.uat_details_updated_by.id | string |
uat_details -> uat_details_updated_by -> ID |
|
uat_details.uat_details_updated_by.photo_url
|
change.uat_details.uat_details_updated_by.photo_url | string |
uat_details -> uat_details_updated_by -> photo_url |
|
uat_details.uat_details_updated_by.is_vip_user
|
change.uat_details.uat_details_updated_by.is_vip_user | boolean |
uat_details -> uat_details_updated_by -> is_vip_user |
|
uat_details.uat_details_updated_by.department
|
change.uat_details.uat_details_updated_by.department | string |
uat_details -> uat_details_updated_by -> avdelning |
|
uat_details.uat_details_updated_by.first_name
|
change.uat_details.uat_details_updated_by.first_name | string |
uat_details -> uat_details_updated_by -> first_name |
|
uat_details.uat_details_updated_by.job_title
|
change.uat_details.uat_details_updated_by.job_title | string |
uat_details -> uat_details_updated_by -> job_title |
|
uat_details.uat_details_description
|
change.uat_details.uat_details_description | string |
uat_details –> uat_details_description |
|
uat_details.uat_details_updated_on.display_value
|
change.uat_details.uat_details_updated_on.display_value | string |
uat_details -> uat_details_updated_on -> display_value |
|
uat_details.uat_details_updated_on.value
|
change.uat_details.uat_details_updated_on.value | string |
uat_details –> uat_details_updated_on –> värde |
|
uat_details.uat_scheduled_end
|
change.uat_details.uat_scheduled_end | object |
uat_details -> uat_scheduled_end |
|
uat_details.uat_actual_start
|
change.uat_details.uat_actual_start | object |
uat_details -> uat_actual_start |
|
reason_for_change.name
|
change.reason_for_change.name | string |
reason_for_change –> namn |
|
reason_for_change.id
|
change.reason_for_change.id | string |
reason_for_change –> ID |
|
impact_details.impact_details_updated_on.display_value
|
change.impact_details.impact_details_updated_on.display_value | string |
impact_details -> impact_details_updated_on -> display_value |
|
impact_details.impact_details_updated_on.value
|
change.impact_details.impact_details_updated_on.value | string |
impact_details –> impact_details_updated_on –> värde |
|
impact_details.impact_details_updated_by.email_id
|
change.impact_details.impact_details_updated_by.email_id | string |
impact_details -> impact_details_updated_by -> email_id |
|
impact_details.impact_details_updated_by.is_technician
|
change.impact_details.impact_details_updated_by.is_technician | boolean |
impact_details -> impact_details_updated_by -> is_technician |
|
impact_details.impact_details_updated_by.sms_mail
|
change.impact_details.impact_details_updated_by.sms_mail | string |
impact_details -> impact_details_updated_by -> sms_mail |
|
impact_details.impact_details_updated_by.mobile
|
change.impact_details.impact_details_updated_by.mobile | string |
impact_details –> impact_details_updated_by –> mobil |
|
impact_details.impact_details_updated_by.last_name
|
change.impact_details.impact_details_updated_by.last_name | string |
impact_details -> impact_details_updated_by -> last_name |
|
impact_details.impact_details_updated_by.user_scope
|
change.impact_details.impact_details_updated_by.user_scope | string |
impact_details -> impact_details_updated_by -> user_scope |
|
impact_details.impact_details_updated_by.sms_mail_id
|
change.impact_details.impact_details_updated_by.sms_mail_id | string |
impact_details -> impact_details_updated_by -> sms_mail_id |
|
impact_details.impact_details_updated_by.phone
|
change.impact_details.impact_details_updated_by.phone | string |
impact_details -> impact_details_updated_by -> telefon |
|
impact_details.impact_details_updated_by.name
|
change.impact_details.impact_details_updated_by.name | string |
impact_details -> impact_details_updated_by -> namn |
|
impact_details.impact_details_updated_by.id
|
change.impact_details.impact_details_updated_by.id | string |
impact_details -> impact_details_updated_by -> ID |
|
impact_details.impact_details_updated_by.photo_url
|
change.impact_details.impact_details_updated_by.photo_url | string |
impact_details -> impact_details_updated_by -> photo_url |
|
impact_details.impact_details_updated_by.is_vip_user
|
change.impact_details.impact_details_updated_by.is_vip_user | boolean |
impact_details -> impact_details_updated_by -> is_vip_user |
|
impact_details.impact_details_updated_by.department
|
change.impact_details.impact_details_updated_by.department | string |
impact_details -> impact_details_updated_by -> avdelning |
|
impact_details.impact_details_updated_by.first_name
|
change.impact_details.impact_details_updated_by.first_name | string |
impact_details -> impact_details_updated_by -> first_name |
|
impact_details.impact_details_updated_by.job_title
|
change.impact_details.impact_details_updated_by.job_title | string |
impact_details -> impact_details_updated_by -> job_title |
|
impact_details.impact_details_description
|
change.impact_details.impact_details_description | string |
impact_details -> impact_details_description |
|
subcategory.name
|
change.subcategory.name | string |
underkategori –> namn |
|
subcategory.id
|
change.subcategory.id | string |
subcategory –> id |
|
deleted_time
|
change.deleted_time | object |
deleted_time |
|
is_freeze_conflicted
|
change.is_freeze_conflicted | boolean |
is_freeze_conflicted |
|
status.internal_name
|
change.status.internal_name | string |
status –> internal_name |
|
status.stage.id
|
change.status.stage.id | string |
status –> fas –> ID |
|
status.name
|
change.status.name | string |
status –> namn |
|
status.id
|
change.status.id | string |
status –> id |
|
scheduled_start_time.display_value
|
change.scheduled_start_time.display_value | string |
scheduled_start_time -> display_value |
|
scheduled_start_time.value
|
change.scheduled_start_time.value | string |
scheduled_start_time –> värde |
|
template.inactive
|
change.template.inactive | boolean |
mall –> inaktiv |
|
template.name
|
change.template.name | string |
template –> name |
|
template.id
|
change.template.id | string |
mall –> ID |
|
has_release_association
|
change.has_release_association | boolean |
has_release_association |
|
attachments
|
change.attachments | array of |
attachments |
|
display_id.display_value
|
change.display_id.display_value | string |
display_id -> display_value |
|
display_id.value
|
change.display_id.value | string |
display_id –> värde |
|
roles
|
change.roles | array of object |
roles |
|
roles.role.internal_name
|
change.roles.role.internal_name | string |
roller –> roll –> internal_name |
|
roles.role.user_type
|
change.roles.role.user_type | string |
roller –> roll –> user_type |
|
roles.role.name
|
change.roles.role.name | string |
roller –> roll –> namn |
|
roles.role.id
|
change.roles.role.id | string |
roller –> roll –> ID |
|
roles.id
|
change.roles.id | string |
roller –> ID |
|
roles.user.email_id
|
change.roles.user.email_id | string |
roller –> användare –> email_id |
|
roles.user.is_technician
|
change.roles.user.is_technician | boolean |
roller –> användare –> is_technician |
|
roles.user.sms_mail
|
change.roles.user.sms_mail | string |
roller –> användare –> sms_mail |
|
roles.user.mobile
|
change.roles.user.mobile | string |
roller –> användare –> mobil |
|
roles.user.last_name
|
change.roles.user.last_name | string |
roller –> användare –> last_name |
|
roles.user.user_scope
|
change.roles.user.user_scope | string |
roller –> användare –> user_scope |
|
roles.user.sms_mail_id
|
change.roles.user.sms_mail_id | string |
roller –> användare –> sms_mail_id |
|
roles.user.phone
|
change.roles.user.phone | string |
roller –> användare –> telefon |
|
roles.user.name
|
change.roles.user.name | string |
roller –> användare –> namn |
|
roles.user.id
|
change.roles.user.id | string |
roller –> användare –> ID |
|
roles.user.photo_url
|
change.roles.user.photo_url | string |
roller –> användare –> photo_url |
|
roles.user.is_vip_user
|
change.roles.user.is_vip_user | boolean |
roller –> användare –> is_vip_user |
|
roles.user.department.site.deleted
|
change.roles.user.department.site.deleted | boolean |
roller –> användare –> avdelning –> webbplats –> borttagen |
|
roles.user.department.site.name
|
change.roles.user.department.site.name | string |
roller –> användare –> avdelning –> webbplats –> namn |
|
roles.user.department.site.id
|
change.roles.user.department.site.id | string |
roller –> användare –> avdelning –> webbplats –> ID |
|
roles.user.department.name
|
change.roles.user.department.name | string |
roller –> användare –> avdelning –> namn |
|
roles.user.department.id
|
change.roles.user.department.id | string |
roller –> användare –> avdelning –> ID |
|
roles.user.first_name
|
change.roles.user.first_name | string |
roller –> användare –> first_name |
|
roles.user.job_title
|
change.roles.user.job_title | string |
roles –> user ->job_title |
|
beskrivning
|
change.description | string |
beskrivning |
|
title
|
change.title | string |
title |
|
change_owner.email_id
|
change.change_owner.email_id | string |
change_owner -> email_id |
|
change_owner.is_technician
|
change.change_owner.is_technician | boolean |
change_owner -> is_technician |
|
change_owner.sms_mail
|
change.change_owner.sms_mail | string |
change_owner -> sms_mail |
|
change_owner.mobile
|
change.change_owner.mobile | string |
change_owner –> mobil |
|
change_owner.last_name
|
change.change_owner.last_name | string |
change_owner -> last_name |
|
change_owner.user_scope
|
change.change_owner.user_scope | string |
change_owner -> user_scope |
|
change_owner.sms_mail_id
|
change.change_owner.sms_mail_id | string |
change_owner -> sms_mail_id |
|
change_owner.cost_per_hour
|
change.change_owner.cost_per_hour | string |
change_owner -> cost_per_hour |
|
change_owner.phone
|
change.change_owner.phone | string |
change_owner -> telefon |
|
change_owner.name
|
change.change_owner.name | string |
change_owner –> namn |
|
change_owner.id
|
change.change_owner.id | string |
change_owner –> ID |
|
change_owner.photo_url
|
change.change_owner.photo_url | string |
change_owner -> photo_url |
|
change_owner.is_vip_user
|
change.change_owner.is_vip_user | boolean |
change_owner -> is_vip_user |
|
change_owner.department
|
change.change_owner.department | string |
change_owner -> avdelning |
|
change_owner.first_name
|
change.change_owner.first_name | string |
change_owner -> first_name |
|
change_owner.job_title
|
change.change_owner.job_title | string |
change_owner -> job_title |
|
urgency.name
|
change.urgency.name | string |
urgency -> name |
|
urgency.id
|
change.urgency.id | string |
brådskande -> ID |
|
close_details.close_details_updated_on.display_value
|
change.close_details.close_details_updated_on.display_value | string |
close_details -> close_details_updated_on -> display_value |
|
close_details.close_details_updated_on.value
|
change.close_details.close_details_updated_on.value | string |
close_details –> close_details_updated_on –> värde |
|
close_details.close_details_description
|
change.close_details.close_details_description | string |
close_details -> close_details_description |
|
close_details.closure_code.name
|
change.close_details.closure_code.name | string |
close_details -> closure_code -> namn |
|
close_details.closure_code.id
|
change.close_details.closure_code.id | string |
close_details -> closure_code -> ID |
|
close_details.close_details_updated_by.email_id
|
change.close_details.close_details_updated_by.email_id | string |
close_details -> close_details_updated_by -> email_id |
|
close_details.close_details_updated_by.is_technician
|
change.close_details.close_details_updated_by.is_technician | boolean |
close_details -> close_details_updated_by -> is_technician |
|
close_details.close_details_updated_by.sms_mail
|
change.close_details.close_details_updated_by.sms_mail | string |
close_details -> close_details_updated_by -> sms_mail |
|
close_details.close_details_updated_by.mobile
|
change.close_details.close_details_updated_by.mobile | string |
close_details –> close_details_updated_by –> mobil |
|
close_details.close_details_updated_by.last_name
|
change.close_details.close_details_updated_by.last_name | string |
close_details -> close_details_updated_by -> last_name |
|
close_details.close_details_updated_by.user_scope
|
change.close_details.close_details_updated_by.user_scope | string |
close_details -> close_details_updated_by -> user_scope |
|
close_details.close_details_updated_by.sms_mail_id
|
change.close_details.close_details_updated_by.sms_mail_id | string |
close_details -> close_details_updated_by -> sms_mail_id |
|
close_details.close_details_updated_by.phone
|
change.close_details.close_details_updated_by.phone | string |
close_details -> close_details_updated_by -> telefon |
|
close_details.close_details_updated_by.name
|
change.close_details.close_details_updated_by.name | string |
close_details -> close_details_updated_by -> namn |
|
close_details.close_details_updated_by.id
|
change.close_details.close_details_updated_by.id | string |
close_details -> close_details_updated_by -> ID |
|
close_details.close_details_updated_by.photo_url
|
change.close_details.close_details_updated_by.photo_url | string |
close_details -> close_details_updated_by -> photo_url |
|
close_details.close_details_updated_by.is_vip_user
|
change.close_details.close_details_updated_by.is_vip_user | boolean |
close_details -> close_details_updated_by -> is_vip_user |
|
close_details.close_details_updated_by.department
|
change.close_details.close_details_updated_by.department | string |
close_details -> close_details_updated_by -> avdelning |
|
close_details.close_details_updated_by.first_name
|
change.close_details.close_details_updated_by.first_name | string |
close_details -> close_details_updated_by -> first_name |
|
close_details.close_details_updated_by.job_title
|
change.close_details.close_details_updated_by.job_title | string |
close_details -> close_details_updated_by -> job_title |
|
change_manager
|
change.change_manager | string |
change_manager |
|
is_freezed
|
change.is_freezed | boolean |
is_freezed |
|
retrospektiv
|
change.retrospective | boolean |
retrospektiv |
|
checklist.checklist_description
|
change.checklist.checklist_description | string |
checklista –> checklist_description |
|
checklist.checklist_updated_on.display_value
|
change.checklist.checklist_updated_on.display_value | string |
checklista –> checklist_updated_on –> display_value |
|
checklist.checklist_updated_on.value
|
change.checklist.checklist_updated_on.value | string |
checklista –> checklist_updated_on –> värde |
|
checklist.checklist_updated_by.email_id
|
change.checklist.checklist_updated_by.email_id | string |
checklista –> checklist_updated_by –> email_id |
|
checklist.checklist_updated_by.is_technician
|
change.checklist.checklist_updated_by.is_technician | boolean |
checklista –> checklist_updated_by –> is_technician |
|
checklist.checklist_updated_by.sms_mail
|
change.checklist.checklist_updated_by.sms_mail | string |
checklista –> checklist_updated_by –> sms_mail |
|
checklist.checklist_updated_by.mobile
|
change.checklist.checklist_updated_by.mobile | string |
checklista –> checklist_updated_by –> mobil |
|
checklist.checklist_updated_by.last_name
|
change.checklist.checklist_updated_by.last_name | string |
checklista –> checklist_updated_by –> last_name |
|
checklist.checklist_updated_by.user_scope
|
change.checklist.checklist_updated_by.user_scope | string |
checklista –> checklist_updated_by –> user_scope |
|
checklist.checklist_updated_by.sms_mail_id
|
change.checklist.checklist_updated_by.sms_mail_id | string |
checklista –> checklist_updated_by –> sms_mail_id |
|
checklist.checklist_updated_by.phone
|
change.checklist.checklist_updated_by.phone | string |
checklista –> checklist_updated_by –> telefon |
|
checklist.checklist_updated_by.name
|
change.checklist.checklist_updated_by.name | string |
checklista –> checklist_updated_by –> namn |
|
checklist.checklist_updated_by.id
|
change.checklist.checklist_updated_by.id | string |
checklista –> checklist_updated_by –> ID |
|
checklist.checklist_updated_by.photo_url
|
change.checklist.checklist_updated_by.photo_url | string |
checklista –> checklist_updated_by –> photo_url |
|
checklist.checklist_updated_by.is_vip_user
|
change.checklist.checklist_updated_by.is_vip_user | boolean |
checklista –> checklist_updated_by –> is_vip_user |
|
checklist.checklist_updated_by.department
|
change.checklist.checklist_updated_by.department | string |
checklista –> checklist_updated_by –> avdelning |
|
checklist.checklist_updated_by.first_name
|
change.checklist.checklist_updated_by.first_name | string |
checklista –> checklist_updated_by –> first_name |
|
checklist.checklist_updated_by.job_title
|
change.checklist.checklist_updated_by.job_title | string |
checklista –> checklist_updated_by –> job_title |
|
services
|
change.services | array of object |
services |
|
services.inactive
|
change.services.inactive | boolean |
tjänster –> inaktiva |
|
services.name
|
change.services.name | string |
services -> name |
|
services.id
|
change.services.id | string |
services -> id |
|
services.sort_index
|
change.services.sort_index | integer |
tjänster –> sort_index |
|
back_out_plan.back_out_plan_updated_by.email_id
|
change.back_out_plan.back_out_plan_updated_by.email_id | string |
back_out_plan -> back_out_plan_updated_by -> email_id |
|
back_out_plan.back_out_plan_updated_by.is_technician
|
change.back_out_plan.back_out_plan_updated_by.is_technician | boolean |
back_out_plan -> back_out_plan_updated_by -> is_technician |
|
back_out_plan.back_out_plan_updated_by.sms_mail
|
change.back_out_plan.back_out_plan_updated_by.sms_mail | string |
back_out_plan -> back_out_plan_updated_by -> sms_mail |
|
back_out_plan.back_out_plan_updated_by.mobile
|
change.back_out_plan.back_out_plan_updated_by.mobile | string |
back_out_plan –> back_out_plan_updated_by –> mobil |
|
back_out_plan.back_out_plan_updated_by.last_name
|
change.back_out_plan.back_out_plan_updated_by.last_name | string |
back_out_plan -> back_out_plan_updated_by -> last_name |
|
back_out_plan.back_out_plan_updated_by.user_scope
|
change.back_out_plan.back_out_plan_updated_by.user_scope | string |
back_out_plan -> back_out_plan_updated_by -> user_scope |
|
back_out_plan.back_out_plan_updated_by.sms_mail_id
|
change.back_out_plan.back_out_plan_updated_by.sms_mail_id | string |
back_out_plan -> back_out_plan_updated_by -> sms_mail_id |
|
back_out_plan.back_out_plan_updated_by.phone
|
change.back_out_plan.back_out_plan_updated_by.phone | string |
back_out_plan -> back_out_plan_updated_by -> telefon |
|
back_out_plan.back_out_plan_updated_by.name
|
change.back_out_plan.back_out_plan_updated_by.name | string |
back_out_plan -> back_out_plan_updated_by -> namn |
|
back_out_plan.back_out_plan_updated_by.id
|
change.back_out_plan.back_out_plan_updated_by.id | string |
back_out_plan -> back_out_plan_updated_by -> ID |
|
back_out_plan.back_out_plan_updated_by.photo_url
|
change.back_out_plan.back_out_plan_updated_by.photo_url | string |
back_out_plan -> back_out_plan_updated_by -> photo_url |
|
back_out_plan.back_out_plan_updated_by.is_vip_user
|
change.back_out_plan.back_out_plan_updated_by.is_vip_user | boolean |
back_out_plan -> back_out_plan_updated_by -> is_vip_user |
|
back_out_plan.back_out_plan_updated_by.department
|
change.back_out_plan.back_out_plan_updated_by.department | string |
back_out_plan -> back_out_plan_updated_by -> avdelning |
|
back_out_plan.back_out_plan_updated_by.first_name
|
change.back_out_plan.back_out_plan_updated_by.first_name | string |
back_out_plan -> back_out_plan_updated_by -> first_name |
|
back_out_plan.back_out_plan_updated_by.job_title
|
change.back_out_plan.back_out_plan_updated_by.job_title | string |
back_out_plan -> back_out_plan_updated_by -> job_title |
|
back_out_plan.back_out_plan_updated_on.display_value
|
change.back_out_plan.back_out_plan_updated_on.display_value | string |
back_out_plan -> back_out_plan_updated_on -> display_value |
|
back_out_plan.back_out_plan_updated_on.value
|
change.back_out_plan.back_out_plan_updated_on.value | string |
back_out_plan –> back_out_plan_updated_on –> värde |
|
back_out_plan.back_out_plan_description
|
change.back_out_plan.back_out_plan_description | string |
back_out_plan -> back_out_plan_description |
|
site.site
|
change.site.deleted | boolean |
site –> borttagen |
|
site.name
|
change.site.name | string |
site –> name |
|
site.id
|
change.site.id | string |
site -> id |
|
stage.internal_name
|
change.stage.internal_name | string |
fas –> internal_name |
|
stage.stage_index
|
change.stage.stage_index | integer |
fas –> stage_index |
|
stage.name
|
change.stage.name | string |
stage –> name |
|
stage.id
|
change.stage.id | string |
stage –> id |
|
completed_time.display_value
|
change.completed_time.display_value | string |
completed_time -> display_value |
|
completed_time.value
|
change.completed_time.value | string |
completed_time –> värde |
|
risk.name
|
change.risk.name | string |
risk –> namn |
|
risk.id
|
change.risk.id | string |
risk -> ID |
|
category.deleted
|
change.category.deleted | boolean |
kategori –> borttagen |
|
category.name
|
change.category.name | string |
kategori –> namn |
|
category.id
|
change.category.id | string |
kategori –> ID |
|
notes_present
|
change.notes_present | boolean |
notes_present |
Uppdatera ändring
Uppdatera en befintlig ändring
Parametrar
| Name | Nyckel | Obligatorisk | Typ | Description |
|---|---|---|---|---|
|
Service Desk-instans
|
serviceDeskInstance | True | string |
Välj den ServiceDesk Plus Cloud-instans där API-anropet måste göras |
|
Ändra ID
|
id | True | string |
Ange ändrings-ID |
|
Titel
|
title | string |
Ange ändringsrubrik |
|
|
Statuskommentaren
|
comment | string |
Ange ändringsstatuskommentaren |
|
|
Ändra mall
|
name | string |
Ange namn på ändringsmall |
|
|
Ändra beställare
|
name | string |
Ange namn på ändringsförfrågan |
|
|
Site
|
name | string |
Ange webbplats för ändringen |
|
|
Grupp
|
name | string |
Ange grupp för ändringen |
|
|
Description
|
description | string |
Typändringsbeskrivning |
|
|
Ändra ägarens e-postadress
|
email_id | string |
Skriv ändringsägarens e-postadress |
|
|
Ändra typ
|
name | string |
Ange ändringstyp |
|
|
Priority
|
name | string |
Ange ändringsprioritet |
|
|
Brådskande
|
name | string |
Ange ändringsför angelägenhetsgrad |
|
|
Påverkan
|
name | string |
Ange ändringspåverkan |
|
|
Ändra risk
|
name | string |
Ange ändringsrisk |
|
|
Orsak till ändring
|
name | string |
Ange orsak till att initiera ändring |
|
|
Kategori
|
name | string |
Ange ändringskategori för ändringen |
|
|
Underkategori
|
name | string |
Ange ändringsunderkategori för en ändring |
|
|
Objekt
|
name | string |
Ange ändringsobjekt |
|
|
name
|
name | string |
Ange tillgångar som ska associeras med ändringen |
|
|
Ytterligare fält
|
udf_fields | string |
Ange ytterligare fält(t.ex. {"udf_char1":"value","udf_char2":"value",..}) |
Returer
| Name | Sökväg | Typ | Description |
|---|---|---|---|
|
status_code
|
response_status.status_code | integer |
status_code |
|
status
|
response_status.status | string |
status |
|
roll_out_plan.roll_out_plan_updated_on.display_value
|
change.roll_out_plan.roll_out_plan_updated_on.display_value | string |
roll_out_plan -> roll_out_plan_updated_on -> display_value |
|
roll_out_plan.roll_out_plan_updated_on.value
|
change.roll_out_plan.roll_out_plan_updated_on.value | string |
roll_out_plan –> roll_out_plan_updated_on –> värde |
|
roll_out_plan.roll_out_plan_updated_by.email_id
|
change.roll_out_plan.roll_out_plan_updated_by.email_id | string |
roll_out_plan -> roll_out_plan_updated_by -> email_id |
|
roll_out_plan.roll_out_plan_updated_by.is_technician
|
change.roll_out_plan.roll_out_plan_updated_by.is_technician | boolean |
roll_out_plan -> roll_out_plan_updated_by -> is_technician |
|
roll_out_plan.roll_out_plan_updated_by.sms_mail
|
change.roll_out_plan.roll_out_plan_updated_by.sms_mail | string |
roll_out_plan -> roll_out_plan_updated_by -> sms_mail |
|
roll_out_plan.roll_out_plan_updated_by.mobile
|
change.roll_out_plan.roll_out_plan_updated_by.mobile | string |
roll_out_plan –> roll_out_plan_updated_by –> mobil |
|
roll_out_plan.roll_out_plan_updated_by.last_name
|
change.roll_out_plan.roll_out_plan_updated_by.last_name | string |
roll_out_plan -> roll_out_plan_updated_by -> last_name |
|
roll_out_plan.roll_out_plan_updated_by.user_scope
|
change.roll_out_plan.roll_out_plan_updated_by.user_scope | string |
roll_out_plan -> roll_out_plan_updated_by -> user_scope |
|
roll_out_plan.roll_out_plan_updated_by.sms_mail_id
|
change.roll_out_plan.roll_out_plan_updated_by.sms_mail_id | string |
roll_out_plan -> roll_out_plan_updated_by -> sms_mail_id |
|
roll_out_plan.roll_out_plan_updated_by.phone
|
change.roll_out_plan.roll_out_plan_updated_by.phone | string |
roll_out_plan -> roll_out_plan_updated_by -> telefon |
|
roll_out_plan.roll_out_plan_updated_by.name
|
change.roll_out_plan.roll_out_plan_updated_by.name | string |
roll_out_plan -> roll_out_plan_updated_by -> namn |
|
roll_out_plan.roll_out_plan_updated_by.id
|
change.roll_out_plan.roll_out_plan_updated_by.id | string |
roll_out_plan -> roll_out_plan_updated_by -> ID |
|
roll_out_plan.roll_out_plan_updated_by.photo_url
|
change.roll_out_plan.roll_out_plan_updated_by.photo_url | string |
roll_out_plan -> roll_out_plan_updated_by -> photo_url |
|
roll_out_plan.roll_out_plan_updated_by.is_vip_user
|
change.roll_out_plan.roll_out_plan_updated_by.is_vip_user | boolean |
roll_out_plan -> roll_out_plan_updated_by -> is_vip_user |
|
roll_out_plan.roll_out_plan_updated_by.department
|
change.roll_out_plan.roll_out_plan_updated_by.department | string |
roll_out_plan -> roll_out_plan_updated_by -> avdelning |
|
roll_out_plan.roll_out_plan_updated_by.first_name
|
change.roll_out_plan.roll_out_plan_updated_by.first_name | string |
roll_out_plan -> roll_out_plan_updated_by -> first_name |
|
roll_out_plan.roll_out_plan_updated_by.job_title
|
change.roll_out_plan.roll_out_plan_updated_by.job_title | string |
roll_out_plan -> roll_out_plan_updated_by -> job_title |
|
roll_out_plan.roll_out_plan_description
|
change.roll_out_plan.roll_out_plan_description | string |
roll_out_plan -> roll_out_plan_description |
|
Nöd
|
change.emergency | boolean |
Nöd |
|
change_type.color
|
change.change_type.color | string |
change_type -> färg |
|
change_type.pre_approved
|
change.change_type.pre_approved | boolean |
change_type -> pre_approved |
|
change_type.name
|
change.change_type.name | string |
change_type –> namn |
|
change_type.id
|
change.change_type.id | string |
change_type –> ID |
|
review_details.next_review_on
|
change.review_details.next_review_on | object |
review_details -> next_review_on |
|
review_details.review_details_updated_by
|
change.review_details.review_details_updated_by | object |
review_details -> review_details_updated_by |
|
review_details.review_details_updated_on
|
change.review_details.review_details_updated_on | object |
review_details -> review_details_updated_on |
|
review_details.review_details_description
|
change.review_details.review_details_description | object |
review_details -> review_details_description |
|
assets
|
change.assets | array of object |
assets |
|
assets.site
|
change.assets.site | object |
assets -> site |
|
assets.name
|
change.assets.name | string |
assets -> name |
|
assets.id
|
change.assets.id | string |
assets -> id |
|
configuration_items
|
change.configuration_items | array of |
configuration_items |
|
workflow_instance_details.id
|
change.workflow_instance_details.id | string |
workflow_instance_details –> ID |
|
workflow_instance_details.status.name
|
change.workflow_instance_details.status.name | string |
workflow_instance_details –> status –> namn |
|
workflow_instance_details.status.id
|
change.workflow_instance_details.status.id | string |
workflow_instance_details –> status –> ID |
|
rel.releases
|
change.rel.releases | object |
rel –> versioner |
|
Id-nummer
|
change.id | string |
change –> ID |
|
change_requester.email_id
|
change.change_requester.email_id | string |
change_requester -> email_id |
|
change_requester.is_technician
|
change.change_requester.is_technician | boolean |
change_requester -> is_technician |
|
change_requester.sms_mail
|
change.change_requester.sms_mail | string |
change_requester -> sms_mail |
|
change_requester.mobile
|
change.change_requester.mobile | string |
change_requester –> mobil |
|
change_requester.last_name
|
change.change_requester.last_name | string |
change_requester -> last_name |
|
change_requester.user_scope
|
change.change_requester.user_scope | string |
change_requester -> user_scope |
|
change_requester.sms_mail_id
|
change.change_requester.sms_mail_id | string |
change_requester -> sms_mail_id |
|
change_requester.phone
|
change.change_requester.phone | string |
change_requester -> telefon |
|
change_requester.name
|
change.change_requester.name | string |
change_requester –> namn |
|
change_requester.id
|
change.change_requester.id | string |
change_requester –> ID |
|
change_requester.photo_url
|
change.change_requester.photo_url | string |
change_requester -> photo_url |
|
change_requester.is_vip_user
|
change.change_requester.is_vip_user | boolean |
change_requester -> is_vip_user |
|
change_requester.department
|
change.change_requester.department | string |
change_requester -> avdelning |
|
change_requester.first_name
|
change.change_requester.first_name | string |
change_requester -> first_name |
|
change_requester.job_title
|
change.change_requester.job_title | string |
change_requester -> job_title |
|
group.site
|
change.group.site | object |
grupp –> webbplats |
|
group.deleted
|
change.group.deleted | boolean |
grupp –> borttagen |
|
group.name
|
change.group.name | string |
group –> name |
|
group.id
|
change.group.id | string |
grupp –> ID |
|
created_time.display_value
|
change.created_time.display_value | string |
created_time -> display_value |
|
created_time.value
|
change.created_time.value | string |
created_time –> värde |
|
item.name
|
change.item.name | string |
item –> namn |
|
item.id
|
change.item.id | string |
item –> id |
|
workflow.validated
|
change.workflow.validated | boolean |
arbetsflöde –> verifierat |
|
workflow.name
|
change.workflow.name | string |
workflow –> name |
|
workflow.id
|
change.workflow.id | string |
arbetsflöde –> ID |
|
approval_status
|
change.approval_status | string |
approval_status |
|
impact.name
|
change.impact.name | string |
impact -> name |
|
impact.id
|
change.impact.id | string |
impact –> ID |
|
release_details.release_actual_start
|
change.release_details.release_actual_start | object |
release_details -> release_actual_start |
|
release_details.release_actual_end
|
change.release_details.release_actual_end | object |
release_details -> release_actual_end |
|
release_details.release_details_description
|
change.release_details.release_details_description | string |
release_details -> release_details_description |
|
release_details.release_scheduled_end.display_value
|
change.release_details.release_scheduled_end.display_value | string |
release_details -> release_scheduled_end -> display_value |
|
release_details.release_scheduled_end.value
|
change.release_details.release_scheduled_end.value | string |
release_details –> release_scheduled_end –> värde |
|
release_details.release_details_updated_on.display_value
|
change.release_details.release_details_updated_on.display_value | string |
release_details -> release_details_updated_on -> display_value |
|
release_details.release_details_updated_on.value
|
change.release_details.release_details_updated_on.value | string |
release_details –> release_details_updated_on –> värde |
|
release_details.release_scheduled_start.display_value
|
change.release_details.release_scheduled_start.display_value | string |
release_details -> release_scheduled_start -> display_value |
|
release_details.release_scheduled_start.value
|
change.release_details.release_scheduled_start.value | string |
release_details -> release_scheduled_start -> värde |
|
release_details.release_details_updated_by.email_id
|
change.release_details.release_details_updated_by.email_id | string |
release_details -> release_details_updated_by -> email_id |
|
release_details.release_details_updated_by.is_technician
|
change.release_details.release_details_updated_by.is_technician | boolean |
release_details -> release_details_updated_by -> is_technician |
|
release_details.release_details_updated_by.sms_mail
|
change.release_details.release_details_updated_by.sms_mail | string |
release_details -> release_details_updated_by -> sms_mail |
|
release_details.release_details_updated_by.mobile
|
change.release_details.release_details_updated_by.mobile | string |
release_details –> release_details_updated_by –> mobil |
|
release_details.release_details_updated_by.last_name
|
change.release_details.release_details_updated_by.last_name | string |
release_details -> release_details_updated_by -> last_name |
|
release_details.release_details_updated_by.user_scope
|
change.release_details.release_details_updated_by.user_scope | string |
release_details -> release_details_updated_by -> user_scope |
|
release_details.release_details_updated_by.sms_mail_id
|
change.release_details.release_details_updated_by.sms_mail_id | string |
release_details -> release_details_updated_by -> sms_mail_id |
|
release_details.release_details_updated_by.phone
|
change.release_details.release_details_updated_by.phone | string |
release_details -> release_details_updated_by -> telefon |
|
release_details.release_details_updated_by.name
|
change.release_details.release_details_updated_by.name | string |
release_details -> release_details_updated_by -> namn |
|
release_details.release_details_updated_by.id
|
change.release_details.release_details_updated_by.id | string |
release_details -> release_details_updated_by -> ID |
|
release_details.release_details_updated_by.photo_url
|
change.release_details.release_details_updated_by.photo_url | string |
release_details -> release_details_updated_by -> photo_url |
|
release_details.release_details_updated_by.is_vip_user
|
change.release_details.release_details_updated_by.is_vip_user | boolean |
release_details -> release_details_updated_by -> is_vip_user |
|
release_details.release_details_updated_by.department
|
change.release_details.release_details_updated_by.department | string |
release_details -> release_details_updated_by -> avdelning |
|
release_details.release_details_updated_by.first_name
|
change.release_details.release_details_updated_by.first_name | string |
release_details -> release_details_updated_by -> first_name |
|
release_details.release_details_updated_by.job_title
|
change.release_details.release_details_updated_by.job_title | string |
release_details -> release_details_updated_by -> job_title |
|
priority.color
|
change.priority.color | string |
prioritet –> färg |
|
priority.name
|
change.priority.name | string |
prioritet –> namn |
|
priority.id
|
change.priority.id | string |
prioritet –> ID |
|
scheduled_end_time.display_value
|
change.scheduled_end_time.display_value | string |
scheduled_end_time -> display_value |
|
scheduled_end_time.value
|
change.scheduled_end_time.value | string |
scheduled_end_time –> värde |
|
uat_details.uat_scheduled_start
|
change.uat_details.uat_scheduled_start | object |
uat_details -> uat_scheduled_start |
|
uat_details.uat_scheduled_end
|
change.uat_details.uat_actual_end | object |
uat_details -> uat_actual_end |
|
uat_details.uat_details_updated_by.email_id
|
change.uat_details.uat_details_updated_by.email_id | string |
uat_details -> uat_details_updated_by -> email_id |
|
uat_details.uat_details_updated_by.is_technician
|
change.uat_details.uat_details_updated_by.is_technician | boolean |
uat_details -> uat_details_updated_by -> is_technician |
|
uat_details.uat_details_updated_by.sms_mail
|
change.uat_details.uat_details_updated_by.sms_mail | string |
uat_details -> uat_details_updated_by -> sms_mail |
|
uat_details.uat_details_updated_by.mobile
|
change.uat_details.uat_details_updated_by.mobile | string |
uat_details –> uat_details_updated_by –> mobil |
|
uat_details.uat_details_updated_by.last_name
|
change.uat_details.uat_details_updated_by.last_name | string |
uat_details -> uat_details_updated_by -> last_name |
|
uat_details.uat_details_updated_by.user_scope
|
change.uat_details.uat_details_updated_by.user_scope | string |
uat_details -> uat_details_updated_by -> user_scope |
|
uat_details.uat_details_updated_by.sms_mail_id
|
change.uat_details.uat_details_updated_by.sms_mail_id | string |
uat_details -> uat_details_updated_by -> sms_mail_id |
|
uat_details.uat_details_updated_by.phone
|
change.uat_details.uat_details_updated_by.phone | string |
uat_details -> uat_details_updated_by -> telefon |
|
uat_details.uat_details_updated_by.name
|
change.uat_details.uat_details_updated_by.name | string |
uat_details -> uat_details_updated_by -> namn |
|
uat_details.uat_details_updated_by.id
|
change.uat_details.uat_details_updated_by.id | string |
uat_details -> uat_details_updated_by -> ID |
|
uat_details.uat_details_updated_by.photo_url
|
change.uat_details.uat_details_updated_by.photo_url | string |
uat_details -> uat_details_updated_by -> photo_url |
|
uat_details.uat_details_updated_by.is_vip_user
|
change.uat_details.uat_details_updated_by.is_vip_user | boolean |
uat_details -> uat_details_updated_by -> is_vip_user |
|
uat_details.uat_details_updated_by.department
|
change.uat_details.uat_details_updated_by.department | string |
uat_details -> uat_details_updated_by -> avdelning |
|
uat_details.uat_details_updated_by.first_name
|
change.uat_details.uat_details_updated_by.first_name | string |
uat_details -> uat_details_updated_by -> first_name |
|
uat_details.uat_details_updated_by.job_title
|
change.uat_details.uat_details_updated_by.job_title | string |
uat_details -> uat_details_updated_by -> job_title |
|
uat_details.uat_details_description
|
change.uat_details.uat_details_description | string |
uat_details –> uat_details_description |
|
uat_details.uat_details_updated_on.display_value
|
change.uat_details.uat_details_updated_on.display_value | string |
uat_details -> uat_details_updated_on -> display_value |
|
uat_details.uat_details_updated_on.value
|
change.uat_details.uat_details_updated_on.value | string |
uat_details –> uat_details_updated_on –> värde |
|
uat_details.uat_scheduled_end
|
change.uat_details.uat_scheduled_end | object |
uat_details -> uat_scheduled_end |
|
uat_details.uat_actual_start
|
change.uat_details.uat_actual_start | object |
uat_details -> uat_actual_start |
|
reason_for_change.name
|
change.reason_for_change.name | string |
reason_for_change –> namn |
|
reason_for_change.id
|
change.reason_for_change.id | string |
reason_for_change –> ID |
|
impact_details.impact_details_updated_on.display_value
|
change.impact_details.impact_details_updated_on.display_value | string |
impact_details -> impact_details_updated_on -> display_value |
|
impact_details.impact_details_updated_on.value
|
change.impact_details.impact_details_updated_on.value | string |
impact_details –> impact_details_updated_on –> värde |
|
impact_details.impact_details_updated_by.email_id
|
change.impact_details.impact_details_updated_by.email_id | string |
impact_details -> impact_details_updated_by -> email_id |
|
impact_details.impact_details_updated_by.is_technician
|
change.impact_details.impact_details_updated_by.is_technician | boolean |
impact_details -> impact_details_updated_by -> is_technician |
|
impact_details.impact_details_updated_by.sms_mail
|
change.impact_details.impact_details_updated_by.sms_mail | string |
impact_details -> impact_details_updated_by -> sms_mail |
|
impact_details.impact_details_updated_by.mobile
|
change.impact_details.impact_details_updated_by.mobile | string |
impact_details –> impact_details_updated_by –> mobil |
|
impact_details.impact_details_updated_by.last_name
|
change.impact_details.impact_details_updated_by.last_name | string |
impact_details -> impact_details_updated_by -> last_name |
|
impact_details.impact_details_updated_by.user_scope
|
change.impact_details.impact_details_updated_by.user_scope | string |
impact_details -> impact_details_updated_by -> user_scope |
|
impact_details.impact_details_updated_by.sms_mail_id
|
change.impact_details.impact_details_updated_by.sms_mail_id | string |
impact_details -> impact_details_updated_by -> sms_mail_id |
|
impact_details.impact_details_updated_by.phone
|
change.impact_details.impact_details_updated_by.phone | string |
impact_details -> impact_details_updated_by -> telefon |
|
impact_details.impact_details_updated_by.name
|
change.impact_details.impact_details_updated_by.name | string |
impact_details -> impact_details_updated_by -> namn |
|
impact_details.impact_details_updated_by.id
|
change.impact_details.impact_details_updated_by.id | string |
impact_details -> impact_details_updated_by -> ID |
|
impact_details.impact_details_updated_by.photo_url
|
change.impact_details.impact_details_updated_by.photo_url | string |
impact_details -> impact_details_updated_by -> photo_url |
|
impact_details.impact_details_updated_by.is_vip_user
|
change.impact_details.impact_details_updated_by.is_vip_user | boolean |
impact_details -> impact_details_updated_by -> is_vip_user |
|
impact_details.impact_details_updated_by.department
|
change.impact_details.impact_details_updated_by.department | string |
impact_details -> impact_details_updated_by -> avdelning |
|
impact_details.impact_details_updated_by.first_name
|
change.impact_details.impact_details_updated_by.first_name | string |
impact_details -> impact_details_updated_by -> first_name |
|
impact_details.impact_details_updated_by.job_title
|
change.impact_details.impact_details_updated_by.job_title | string |
impact_details -> impact_details_updated_by -> job_title |
|
impact_details.impact_details_description
|
change.impact_details.impact_details_description | string |
impact_details -> impact_details_description |
|
subcategory.name
|
change.subcategory.name | string |
underkategori –> namn |
|
subcategory.id
|
change.subcategory.id | string |
subcategory –> id |
|
deleted_time
|
change.deleted_time | object |
deleted_time |
|
is_freeze_conflicted
|
change.is_freeze_conflicted | boolean |
is_freeze_conflicted |
|
status.internal_name
|
change.status.internal_name | string |
status –> internal_name |
|
status.stage.id
|
change.status.stage.id | string |
status –> fas –> ID |
|
status.name
|
change.status.name | string |
status –> namn |
|
status.id
|
change.status.id | string |
status –> id |
|
scheduled_start_time.display_value
|
change.scheduled_start_time.display_value | string |
scheduled_start_time -> display_value |
|
scheduled_start_time.value
|
change.scheduled_start_time.value | string |
scheduled_start_time –> värde |
|
template.inactive
|
change.template.inactive | boolean |
mall –> inaktiv |
|
template.name
|
change.template.name | string |
template –> name |
|
template.id
|
change.template.id | string |
mall –> ID |
|
has_release_association
|
change.has_release_association | boolean |
has_release_association |
|
attachments
|
change.attachments | array of |
attachments |
|
display_id.display_value
|
change.display_id.display_value | string |
display_id -> display_value |
|
display_id.value
|
change.display_id.value | string |
display_id –> värde |
|
roles
|
change.roles | array of object |
roles |
|
roles.role.internal_name
|
change.roles.role.internal_name | string |
roller –> roll –> internal_name |
|
roles.role.user_type
|
change.roles.role.user_type | string |
roller –> roll –> user_type |
|
roles.role.name
|
change.roles.role.name | string |
roller –> roll –> namn |
|
roles.role.id
|
change.roles.role.id | string |
roller –> roll –> ID |
|
roles.id
|
change.roles.id | string |
roller –> ID |
|
roles.user.email_id
|
change.roles.user.email_id | string |
roller –> användare –> email_id |
|
roles.user.is_technician
|
change.roles.user.is_technician | boolean |
roller –> användare –> is_technician |
|
roles.user.sms_mail
|
change.roles.user.sms_mail | string |
roller –> användare –> sms_mail |
|
roles.user.mobile
|
change.roles.user.mobile | string |
roller –> användare –> mobil |
|
roles.user.last_name
|
change.roles.user.last_name | string |
roller –> användare –> last_name |
|
roles.user.user_scope
|
change.roles.user.user_scope | string |
roller –> användare –> user_scope |
|
roles.user.sms_mail_id
|
change.roles.user.sms_mail_id | string |
roller –> användare –> sms_mail_id |
|
roles.user.phone
|
change.roles.user.phone | string |
roller –> användare –> telefon |
|
roles.user.name
|
change.roles.user.name | string |
roller –> användare –> namn |
|
roles.user.id
|
change.roles.user.id | string |
roller –> användare –> ID |
|
roles.user.photo_url
|
change.roles.user.photo_url | string |
roller –> användare –> photo_url |
|
roles.user.is_vip_user
|
change.roles.user.is_vip_user | boolean |
roller –> användare –> is_vip_user |
|
roles.user.department.site.deleted
|
change.roles.user.department.site.deleted | boolean |
roller –> användare –> avdelning –> webbplats –> borttagen |
|
roles.user.department.site.name
|
change.roles.user.department.site.name | string |
roller –> användare –> avdelning –> webbplats –> namn |
|
roles.user.department.site.id
|
change.roles.user.department.site.id | string |
roller –> användare –> avdelning –> webbplats –> ID |
|
roles.user.department.name
|
change.roles.user.department.name | string |
roller –> användare –> avdelning –> namn |
|
roles.user.department.id
|
change.roles.user.department.id | string |
roller –> användare –> avdelning –> ID |
|
roles.user.first_name
|
change.roles.user.first_name | string |
roller –> användare –> first_name |
|
roles.user.job_title
|
change.roles.user.job_title | string |
roles –> user ->job_title |
|
beskrivning
|
change.description | string |
beskrivning |
|
title
|
change.title | string |
title |
|
change_owner.email_id
|
change.change_owner.email_id | string |
change_owner -> email_id |
|
change_owner.is_technician
|
change.change_owner.is_technician | boolean |
change_owner -> is_technician |
|
change_owner.sms_mail
|
change.change_owner.sms_mail | string |
change_owner -> sms_mail |
|
change_owner.mobile
|
change.change_owner.mobile | string |
change_owner –> mobil |
|
change_owner.last_name
|
change.change_owner.last_name | string |
change_owner -> last_name |
|
change_owner.user_scope
|
change.change_owner.user_scope | string |
change_owner -> user_scope |
|
change_owner.sms_mail_id
|
change.change_owner.sms_mail_id | string |
change_owner -> sms_mail_id |
|
change_owner.cost_per_hour
|
change.change_owner.cost_per_hour | string |
change_owner -> cost_per_hour |
|
change_owner.phone
|
change.change_owner.phone | string |
change_owner -> telefon |
|
change_owner.name
|
change.change_owner.name | string |
change_owner –> namn |
|
change_owner.id
|
change.change_owner.id | string |
change_owner –> ID |
|
change_owner.photo_url
|
change.change_owner.photo_url | string |
change_owner -> photo_url |
|
change_owner.is_vip_user
|
change.change_owner.is_vip_user | boolean |
change_owner -> is_vip_user |
|
change_owner.department
|
change.change_owner.department | string |
change_owner -> avdelning |
|
change_owner.first_name
|
change.change_owner.first_name | string |
change_owner -> first_name |
|
change_owner.job_title
|
change.change_owner.job_title | string |
change_owner -> job_title |
|
urgency.name
|
change.urgency.name | string |
urgency -> name |
|
urgency.id
|
change.urgency.id | string |
brådskande -> ID |
|
close_details.close_details_updated_on.display_value
|
change.close_details.close_details_updated_on.display_value | string |
close_details -> close_details_updated_on -> display_value |
|
close_details.close_details_updated_on.value
|
change.close_details.close_details_updated_on.value | string |
close_details –> close_details_updated_on –> värde |
|
close_details.close_details_description
|
change.close_details.close_details_description | string |
close_details -> close_details_description |
|
close_details.closure_code.name
|
change.close_details.closure_code.name | string |
close_details -> closure_code -> namn |
|
close_details.closure_code.id
|
change.close_details.closure_code.id | string |
close_details -> closure_code -> ID |
|
close_details.close_details_updated_by.email_id
|
change.close_details.close_details_updated_by.email_id | string |
close_details -> close_details_updated_by -> email_id |
|
close_details.close_details_updated_by.is_technician
|
change.close_details.close_details_updated_by.is_technician | boolean |
close_details -> close_details_updated_by -> is_technician |
|
close_details.close_details_updated_by.sms_mail
|
change.close_details.close_details_updated_by.sms_mail | string |
close_details -> close_details_updated_by -> sms_mail |
|
close_details.close_details_updated_by.mobile
|
change.close_details.close_details_updated_by.mobile | string |
close_details –> close_details_updated_by –> mobil |
|
close_details.close_details_updated_by.last_name
|
change.close_details.close_details_updated_by.last_name | string |
close_details -> close_details_updated_by -> last_name |
|
close_details.close_details_updated_by.user_scope
|
change.close_details.close_details_updated_by.user_scope | string |
close_details -> close_details_updated_by -> user_scope |
|
close_details.close_details_updated_by.sms_mail_id
|
change.close_details.close_details_updated_by.sms_mail_id | string |
close_details -> close_details_updated_by -> sms_mail_id |
|
close_details.close_details_updated_by.phone
|
change.close_details.close_details_updated_by.phone | string |
close_details -> close_details_updated_by -> telefon |
|
close_details.close_details_updated_by.name
|
change.close_details.close_details_updated_by.name | string |
close_details -> close_details_updated_by -> namn |
|
close_details.close_details_updated_by.id
|
change.close_details.close_details_updated_by.id | string |
close_details -> close_details_updated_by -> ID |
|
close_details.close_details_updated_by.photo_url
|
change.close_details.close_details_updated_by.photo_url | string |
close_details -> close_details_updated_by -> photo_url |
|
close_details.close_details_updated_by.is_vip_user
|
change.close_details.close_details_updated_by.is_vip_user | boolean |
close_details -> close_details_updated_by -> is_vip_user |
|
close_details.close_details_updated_by.department
|
change.close_details.close_details_updated_by.department | string |
close_details -> close_details_updated_by -> avdelning |
|
close_details.close_details_updated_by.first_name
|
change.close_details.close_details_updated_by.first_name | string |
close_details -> close_details_updated_by -> first_name |
|
close_details.close_details_updated_by.job_title
|
change.close_details.close_details_updated_by.job_title | string |
close_details -> close_details_updated_by -> job_title |
|
change_manager
|
change.change_manager | string |
change_manager |
|
is_freezed
|
change.is_freezed | boolean |
is_freezed |
|
retrospektiv
|
change.retrospective | boolean |
retrospektiv |
|
checklist.checklist_description
|
change.checklist.checklist_description | string |
checklista –> checklist_description |
|
checklist.checklist_updated_on.display_value
|
change.checklist.checklist_updated_on.display_value | string |
checklista –> checklist_updated_on –> display_value |
|
checklist.checklist_updated_on.value
|
change.checklist.checklist_updated_on.value | string |
checklista –> checklist_updated_on –> värde |
|
checklist.checklist_updated_by.email_id
|
change.checklist.checklist_updated_by.email_id | string |
checklista –> checklist_updated_by –> email_id |
|
checklist.checklist_updated_by.is_technician
|
change.checklist.checklist_updated_by.is_technician | boolean |
checklista –> checklist_updated_by –> is_technician |
|
checklist.checklist_updated_by.sms_mail
|
change.checklist.checklist_updated_by.sms_mail | string |
checklista –> checklist_updated_by –> sms_mail |
|
checklist.checklist_updated_by.mobile
|
change.checklist.checklist_updated_by.mobile | string |
checklista –> checklist_updated_by –> mobil |
|
checklist.checklist_updated_by.last_name
|
change.checklist.checklist_updated_by.last_name | string |
checklista –> checklist_updated_by –> last_name |
|
checklist.checklist_updated_by.user_scope
|
change.checklist.checklist_updated_by.user_scope | string |
checklista –> checklist_updated_by –> user_scope |
|
checklist.checklist_updated_by.sms_mail_id
|
change.checklist.checklist_updated_by.sms_mail_id | string |
checklista –> checklist_updated_by –> sms_mail_id |
|
checklist.checklist_updated_by.phone
|
change.checklist.checklist_updated_by.phone | string |
checklista –> checklist_updated_by –> telefon |
|
checklist.checklist_updated_by.name
|
change.checklist.checklist_updated_by.name | string |
checklista –> checklist_updated_by –> namn |
|
checklist.checklist_updated_by.id
|
change.checklist.checklist_updated_by.id | string |
checklista –> checklist_updated_by –> ID |
|
checklist.checklist_updated_by.photo_url
|
change.checklist.checklist_updated_by.photo_url | string |
checklista –> checklist_updated_by –> photo_url |
|
checklist.checklist_updated_by.is_vip_user
|
change.checklist.checklist_updated_by.is_vip_user | boolean |
checklista –> checklist_updated_by –> is_vip_user |
|
checklist.checklist_updated_by.department
|
change.checklist.checklist_updated_by.department | string |
checklista –> checklist_updated_by –> avdelning |
|
checklist.checklist_updated_by.first_name
|
change.checklist.checklist_updated_by.first_name | string |
checklista –> checklist_updated_by –> first_name |
|
checklist.checklist_updated_by.job_title
|
change.checklist.checklist_updated_by.job_title | string |
checklista –> checklist_updated_by –> job_title |
|
services
|
change.services | array of object |
services |
|
services.inactive
|
change.services.inactive | boolean |
tjänster –> inaktiva |
|
services.name
|
change.services.name | string |
services -> name |
|
services.id
|
change.services.id | string |
services -> id |
|
services.sort_index
|
change.services.sort_index | integer |
tjänster –> sort_index |
|
back_out_plan.back_out_plan_updated_by.email_id
|
change.back_out_plan.back_out_plan_updated_by.email_id | string |
back_out_plan -> back_out_plan_updated_by -> email_id |
|
back_out_plan.back_out_plan_updated_by.is_technician
|
change.back_out_plan.back_out_plan_updated_by.is_technician | boolean |
back_out_plan -> back_out_plan_updated_by -> is_technician |
|
back_out_plan.back_out_plan_updated_by.sms_mail
|
change.back_out_plan.back_out_plan_updated_by.sms_mail | string |
back_out_plan -> back_out_plan_updated_by -> sms_mail |
|
back_out_plan.back_out_plan_updated_by.mobile
|
change.back_out_plan.back_out_plan_updated_by.mobile | string |
back_out_plan –> back_out_plan_updated_by –> mobil |
|
back_out_plan.back_out_plan_updated_by.last_name
|
change.back_out_plan.back_out_plan_updated_by.last_name | string |
back_out_plan -> back_out_plan_updated_by -> last_name |
|
back_out_plan.back_out_plan_updated_by.user_scope
|
change.back_out_plan.back_out_plan_updated_by.user_scope | string |
back_out_plan -> back_out_plan_updated_by -> user_scope |
|
back_out_plan.back_out_plan_updated_by.sms_mail_id
|
change.back_out_plan.back_out_plan_updated_by.sms_mail_id | string |
back_out_plan -> back_out_plan_updated_by -> sms_mail_id |
|
back_out_plan.back_out_plan_updated_by.phone
|
change.back_out_plan.back_out_plan_updated_by.phone | string |
back_out_plan -> back_out_plan_updated_by -> telefon |
|
back_out_plan.back_out_plan_updated_by.name
|
change.back_out_plan.back_out_plan_updated_by.name | string |
back_out_plan -> back_out_plan_updated_by -> namn |
|
back_out_plan.back_out_plan_updated_by.id
|
change.back_out_plan.back_out_plan_updated_by.id | string |
back_out_plan -> back_out_plan_updated_by -> ID |
|
back_out_plan.back_out_plan_updated_by.photo_url
|
change.back_out_plan.back_out_plan_updated_by.photo_url | string |
back_out_plan -> back_out_plan_updated_by -> photo_url |
|
back_out_plan.back_out_plan_updated_by.is_vip_user
|
change.back_out_plan.back_out_plan_updated_by.is_vip_user | boolean |
back_out_plan -> back_out_plan_updated_by -> is_vip_user |
|
back_out_plan.back_out_plan_updated_by.department
|
change.back_out_plan.back_out_plan_updated_by.department | string |
back_out_plan -> back_out_plan_updated_by -> avdelning |
|
back_out_plan.back_out_plan_updated_by.first_name
|
change.back_out_plan.back_out_plan_updated_by.first_name | string |
back_out_plan -> back_out_plan_updated_by -> first_name |
|
back_out_plan.back_out_plan_updated_by.job_title
|
change.back_out_plan.back_out_plan_updated_by.job_title | string |
back_out_plan -> back_out_plan_updated_by -> job_title |
|
back_out_plan.back_out_plan_updated_on.display_value
|
change.back_out_plan.back_out_plan_updated_on.display_value | string |
back_out_plan -> back_out_plan_updated_on -> display_value |
|
back_out_plan.back_out_plan_updated_on.value
|
change.back_out_plan.back_out_plan_updated_on.value | string |
back_out_plan –> back_out_plan_updated_on –> värde |
|
back_out_plan.back_out_plan_description
|
change.back_out_plan.back_out_plan_description | string |
back_out_plan -> back_out_plan_description |
|
site.site
|
change.site.deleted | boolean |
site –> borttagen |
|
site.name
|
change.site.name | string |
site –> name |
|
site.id
|
change.site.id | string |
site -> id |
|
stage.internal_name
|
change.stage.internal_name | string |
fas –> internal_name |
|
stage.stage_index
|
change.stage.stage_index | integer |
fas –> stage_index |
|
stage.name
|
change.stage.name | string |
stage –> name |
|
stage.id
|
change.stage.id | string |
stage –> id |
|
completed_time.display_value
|
change.completed_time.display_value | string |
completed_time -> display_value |
|
completed_time.value
|
change.completed_time.value | string |
completed_time –> värde |
|
risk.name
|
change.risk.name | string |
risk –> namn |
|
risk.id
|
change.risk.id | string |
risk -> ID |
|
category.deleted
|
change.category.deleted | boolean |
kategori –> borttagen |
|
category.name
|
change.category.name | string |
kategori –> namn |
|
category.id
|
change.category.id | string |
kategori –> ID |
|
notes_present
|
change.notes_present | boolean |
notes_present |
Uppdateringsbegäran
Uppdatera en befintlig begäran
Parametrar
| Name | Nyckel | Obligatorisk | Typ | Description |
|---|---|---|---|---|
|
Service Desk-instans
|
serviceDeskInstance | True | string |
Välj den ServiceDesk Plus Cloud-instans där API-anropet måste göras |
|
Begärande-ID
|
id | True | string |
Ange begärande-ID |
|
Ämne
|
subject | string |
Ange ämne för begäran |
|
|
Begärandemall
|
name | string |
Ange namn på begärandemall |
|
|
Typ av begäran
|
name | string |
Ange typ av begäran |
|
|
Beställaren
|
name | string |
Ange namnet på beställaren |
|
|
Läge
|
name | string |
Ange status för begäran |
|
|
E-postadress till tekniker
|
email_id | string |
Ange teknikers e-postadress |
|
|
Site
|
name | string |
Ange webbplats för begäran |
|
|
Grupp
|
name | string |
Ange begärandegrupp |
|
|
Description
|
description | string |
Beskrivning av typbegäran |
|
|
Priority
|
name | string |
Ange prioritet för begäran |
|
|
Brådskande
|
name | string |
Ange brådskande begäran |
|
|
Påverkan
|
name | string |
Ange påverkan på begäran |
|
|
Mode
|
name | string |
Ange begärandeläge |
|
|
Kategori
|
name | string |
Ange kategori för begäran |
|
|
Underkategori
|
name | string |
Ange underkategori för begäran |
|
|
Objekt
|
name | string |
Ange begärandeobjekt |
|
|
name
|
name | string |
Ange tillgångar som ska associeras med begäran |
|
|
Ytterligare fält
|
udf_fields | string |
Ange ytterligare fält(t.ex. {"udf_char1":"value","udf_char2":"value",..}) |
Returer
| Name | Sökväg | Typ | Description |
|---|---|---|---|
|
ämne
|
request.subject | string |
Ämne |
|
project.display_id.display_value
|
request.project.display_id.display_value | string |
project –> display_id –> display_value |
|
project.display_id.value
|
request.project.display_id.value | string |
project –> display_id –> värde |
|
project.project_code
|
request.project.project_code | object |
project –> project_code |
|
project.id
|
request.project.id | string |
project –> id |
|
project.title
|
request.project.title | string |
project –> rubrik |
|
resolution.content
|
request.resolution.content | string |
resolution –> innehåll |
|
linked_to_request.request.display_id
|
request.linked_to_request.request.display_id | integer |
linked_to_request –> begäran –> display_id |
|
linked_to_request.request.subject
|
request.linked_to_request.request.subject | string |
linked_to_request –> begäran –> ämne |
|
linked_to_request.request.id
|
request.linked_to_request.request.id | string |
linked_to_request –> begäran –> ID |
|
linked_to_request.comments
|
request.linked_to_request.comments | string |
linked_to_request –> kommentarer |
|
mode.name
|
request.mode.name | string |
mode –> name |
|
mode.id
|
request.mode.id | string |
mode –> ID |
|
livscykel
|
request.lifecycle | object |
livscykel |
|
is_read
|
request.is_read | boolean |
is_read |
|
assets
|
request.assets | array of object |
assets |
|
assets.site
|
request.assets.site | object |
assets -> site |
|
assets.name
|
request.assets.name | string |
assets -> name |
|
assets.id
|
request.assets.id | string |
assets -> id |
|
cancellation_requested
|
request.cancellation_requested | boolean |
cancellation_requested |
|
is_trashed
|
request.is_trashed | boolean |
is_trashed |
|
has_change_initiated_request
|
request.has_change_initiated_request | boolean |
has_change_initiated_request |
|
Id-nummer
|
request.id | string |
request –> ID |
|
assigned_time.display_value
|
request.assigned_time.display_value | string |
assigned_time -> display_value |
|
assigned_time.value
|
request.assigned_time.value | string |
assigned_time –> värde |
|
group.site
|
request.group.site | object |
grupp –> webbplats |
|
group.deleted
|
request.group.deleted | boolean |
grupp –> borttagen |
|
group.name
|
request.group.name | string |
group –> name |
|
group.id
|
request.group.id | string |
grupp –> ID |
|
requester.email_id
|
request.requester.email_id | string |
requester –> email_id |
|
requester.is_technician
|
request.requester.is_technician | boolean |
requester –> is_technician |
|
requester.sms_mail
|
request.requester.sms_mail | string |
requester –> sms_mail |
|
requester.mobile
|
request.requester.mobile | string |
requester –> mobil |
|
requester.last_name
|
request.requester.last_name | string |
requester –> last_name |
|
requester.user_scope
|
request.requester.user_scope | string |
requester –> user_scope |
|
requester.sms_mail_id
|
request.requester.sms_mail_id | string |
requester –> sms_mail_id |
|
requester.phone
|
request.requester.phone | string |
requester –> telefon |
|
requester.name
|
request.requester.name | string |
requester –> namn |
|
requester.id
|
request.requester.id | string |
requester –> ID |
|
requester.photo_url
|
request.requester.photo_url | string |
requester –> photo_url |
|
requester.is_vip_user
|
request.requester.is_vip_user | boolean |
requester –> is_vip_user |
|
requester.department
|
request.requester.department | object |
requester –> avdelning |
|
requester.first_name
|
request.requester.first_name | string |
requester –> first_name |
|
requester.job_title
|
request.requester.job_title | string |
requester –> job_title |
|
email_to
|
request.email_to | array of |
email_to |
|
created_time.display_value
|
request.created_time.display_value | string |
created_time -> display_value |
|
created_time.value
|
request.created_time.value | string |
created_time –> värde |
|
item.name
|
request.item.name | string |
item –> namn |
|
item.id
|
request.item.id | string |
item –> id |
|
cancel_flag_comments
|
request.cancel_flag_comments | object |
cancel_flag_comments |
|
level.name
|
request.level.name | string |
level –> name |
|
level.id
|
request.level.id | string |
level -> id |
|
approval_status
|
request.approval_status | object |
approval_status |
|
impact.name
|
request.impact.name | string |
impact -> name |
|
impact.id
|
request.impact.id | string |
impact –> ID |
|
service_category.inactive
|
request.service_category.inactive | boolean |
service_category –> inaktiv |
|
service_category.name
|
request.service_category.name | string |
service_category –> namn |
|
service_category.id
|
request.service_category.id | string |
service_category –> ID |
|
service_category.sort_index
|
request.service_category.sort_index | integer |
service_category -> sort_index |
|
sla.name
|
request.sla.name | string |
sla -> name |
|
sla.id
|
request.sla.id | string |
sla -> id |
|
resolved_time
|
request.resolved_time | object |
resolved_time |
|
priority.color
|
request.priority.color | string |
prioritet –> färg |
|
priority.name
|
request.priority.name | string |
prioritet –> namn |
|
priority.id
|
request.priority.id | string |
prioritet –> ID |
|
created_by.email_id
|
request.created_by.email_id | string |
created_by -> email_id |
|
created_by.is_technician
|
request.created_by.is_technician | boolean |
created_by -> is_technician |
|
created_by.sms_mail
|
request.created_by.sms_mail | string |
created_by -> sms_mail |
|
created_by.mobile
|
request.created_by.mobile | string |
created_by –> mobil |
|
created_by.last_name
|
request.created_by.last_name | string |
created_by -> last_name |
|
created_by.user_scope
|
request.created_by.user_scope | string |
created_by -> user_scope |
|
created_by.sms_mail_id
|
request.created_by.sms_mail_id | string |
created_by -> sms_mail_id |
|
created_by.phone
|
request.created_by.phone | string |
created_by –> telefon |
|
created_by.name
|
request.created_by.name | string |
created_by –> namn |
|
created_by.id
|
request.created_by.id | string |
created_by –> ID |
|
created_by.photo_url
|
request.created_by.photo_url | string |
created_by -> photo_url |
|
created_by.is_vip_user
|
request.created_by.is_vip_user | boolean |
created_by -> is_vip_user |
|
created_by.department
|
request.created_by.department | object |
created_by -> avdelning |
|
created_by.first_name
|
request.created_by.first_name | string |
created_by -> first_name |
|
created_by.job_title
|
request.created_by.job_title | string |
created_by -> job_title |
|
scheduled_end_time.display_value
|
request.scheduled_end_time.display_value | string |
scheduled_end_time -> display_value |
|
scheduled_end_time.value
|
request.scheduled_end_time.value | string |
scheduled_end_time –> värde |
|
first_response_due_by_time.display_value
|
request.first_response_due_by_time.display_value | string |
first_response_due_by_time -> display_value |
|
first_response_due_by_time.value
|
request.first_response_due_by_time.value | string |
first_response_due_by_time –> värde |
|
is_escalated
|
request.is_escalated | boolean |
is_escalated |
|
last_updated_time.display_value
|
request.last_updated_time.display_value | string |
last_updated_time -> display_value |
|
last_updated_time.value
|
request.last_updated_time.value | string |
last_updated_time –> värde |
|
has_notes
|
request.has_notes | boolean |
has_notes |
|
impact_details
|
request.impact_details | string |
impact_details |
|
subcategory.name
|
request.subcategory.name | string |
underkategori –> namn |
|
subcategory.id
|
request.subcategory.id | string |
subcategory –> id |
|
deleted_time
|
request.deleted_time | object |
deleted_time |
|
email_cc
|
request.email_cc | array of string |
email_cc |
|
onhold_scheduler
|
request.onhold_scheduler | object |
onhold_scheduler |
|
status.in_progress
|
request.status.in_progress | boolean |
status –> in_progress |
|
status.internal_name
|
request.status.internal_name | string |
status –> internal_name |
|
status.stop_timer
|
request.status.stop_timer | boolean |
status –> stop_timer |
|
status.color
|
request.status.color | string |
status –> färg |
|
status.name
|
request.status.name | string |
status –> namn |
|
status.id
|
request.status.id | string |
status –> id |
|
scheduled_start_time.display_value
|
request.scheduled_start_time.display_value | string |
scheduled_start_time -> display_value |
|
scheduled_start_time.value
|
request.scheduled_start_time.value | string |
scheduled_start_time –> värde |
|
template.name
|
request.template.name | string |
template –> name |
|
template.id
|
request.template.id | string |
mall –> ID |
|
email_ids_to_notify
|
request.email_ids_to_notify | array of string |
email_ids_to_notify |
|
attachments
|
request.attachments | array of |
attachments |
|
request_type.name
|
request.request_type.name | string |
request_type –> namn |
|
request_type.id
|
request.request_type.id | string |
request_type –> ID |
|
completed_by_denial
|
request.completed_by_denial | boolean |
completed_by_denial |
|
display_id
|
request.display_id | string |
display_id |
|
time_elapsed
|
request.time_elapsed | string |
time_elapsed |
|
notification_status
|
request.notification_status | object |
notification_status |
|
beskrivning
|
request.description | string |
beskrivning |
|
responded_time
|
request.responded_time | string |
responded_time |
|
is_service_request
|
request.is_service_request | boolean |
is_service_request |
|
deleted_assets
|
request.deleted_assets | array of |
deleted_assets |
|
urgency.name
|
request.urgency.name | string |
urgency -> name |
|
urgency.id
|
request.urgency.id | string |
brådskande -> ID |
|
has_request_initiated_change
|
request.has_request_initiated_change | boolean |
has_request_initiated_change |
|
request_template_task_ids
|
request.request_template_task_ids | array of object |
request_template_task_ids |
|
request_template_task_ids.id
|
request.request_template_task_ids.id | string |
request_template_task_ids –> ID |
|
Avdelning
|
request.department | object |
Avdelning |
|
is_reopened
|
request.is_reopened | boolean |
is_reopened |
|
has_draft
|
request.has_draft | boolean |
has_draft |
|
has_attachments
|
request.has_attachments | boolean |
has_attachments |
|
has_linked_requests
|
request.has_linked_requests | boolean |
has_linked_requests |
|
is_overdue
|
request.is_overdue | boolean |
is_overdue |
|
technician.email_id
|
request.technician.email_id | string |
tekniker –> email_id |
|
technician.is_technician
|
request.technician.is_technician | boolean |
tekniker –> is_technician |
|
technician.sms_mail
|
request.technician.sms_mail | string |
tekniker –> sms_mail |
|
technician.mobile
|
request.technician.mobile | string |
tekniker –> mobil |
|
technician.last_name
|
request.technician.last_name | string |
tekniker –> last_name |
|
technician.user_scope
|
request.technician.user_scope | string |
tekniker –> user_scope |
|
technician.sms_mail_id
|
request.technician.sms_mail_id | string |
tekniker –> sms_mail_id |
|
technician.cost_per_hour
|
request.technician.cost_per_hour | string |
tekniker –> cost_per_hour |
|
technician.phone
|
request.technician.phone | string |
tekniker –> telefon |
|
technician.name
|
request.technician.name | string |
tekniker –> namn |
|
technician.id
|
request.technician.id | string |
tekniker –> ID |
|
technician.photo_url
|
request.technician.photo_url | string |
tekniker –> photo_url |
|
technician.is_vip_user
|
request.technician.is_vip_user | boolean |
tekniker –> is_vip_user |
|
technician.department.id
|
request.technician.department.id | string |
tekniker -> avdelning -> ID |
|
technician.first_name
|
request.technician.first_name | string |
tekniker –> first_name |
|
technician.job_title
|
request.technician.job_title | string |
tekniker –> job_title |
|
has_problem
|
request.has_problem | boolean |
has_problem |
|
due_by_time.display_value
|
request.due_by_time.display_value | string |
due_by_time -> display_value |
|
due_by_time.value
|
request.due_by_time.value | string |
due_by_time –> värde |
|
is_fcr
|
request.is_fcr | boolean |
is_fcr |
|
has_project
|
request.has_project | boolean |
has_project |
|
site.deleted
|
request.site.deleted | boolean |
site –> borttagen |
|
site.name
|
request.site.name | string |
site –> name |
|
site.id
|
request.site.id | string |
site -> id |
|
is_first_response_overdue
|
request.is_first_response_overdue | boolean |
is_first_response_overdue |
|
completed_time
|
request.completed_time | object |
completed_time |
|
unreplied_count
|
request.unreplied_count | integer |
unreplied_count |
|
email_bcc
|
request.email_bcc | array of |
email_bcc |
|
category.deleted
|
request.category.deleted | boolean |
kategori –> borttagen |
|
category.name
|
request.category.name | string |
kategori –> namn |
|
category.id
|
request.category.id | string |
kategori –> ID |
|
maintenance
|
request.maintenance | object |
maintenance |