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UII adapters in Unified Service Desk

A User Interface Integration (UII) adapter allows you to modify the behavior of the application without access to its source code. UII provides adapters for web applications, external (Windows-based) applications, and the Hosted Application Toolkit (HAT), which can be extended to build additional application adapter capabilities.

There are three types of application adapters:

See also

Hosted Application Toolkit (HAT)
Walkthrough: Create a UII Application Adapter
Walkthrough: Create a UII Web Application Adapter