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Troubleshooting the Confluence Cloud Microsoft Graph connector

The following common errors are observed while configuring the connector and their possible reasons.

Configuration step Error message Possible reason(s)
Connection settings The request is malformed or incorrect. Incorrect Confluence site URL.
Connection settings Unable to reach the Confluence cloud service for your Confluence site. Incorrect Confluence site URL.
Connection settings The client doesn't have permission to perform the action. Invalid API token provided for Basic auth.
Select properties No error message and no preview results Check your CQL query whether it is valid.

If you have issues or want to provide feedback, contact Microsoft Graph | Support.