Requirements for the Response Group Configuration Tool
Topic Last Modified: 2009-06-22
The Response Group Configuration Tool is a browser-based tool that creates and manages workflows.
Important
The Response Group Configuration Tool is installed with the Web Components Server. Depending on how your network is set up, the Web Components Server may be considered to be in the Internet zone for some client computers. In this case, because the Response Group Configuration Tool uses scripting, the default Microsoft Internet Explorer settings may prevent the Response Group Configuration Tool from functioning. To resolve this issue, add the Response Group Service site (for example, https://server-FQDN, where server-FQDN is the fully qualified domain name (FQDN) of the server that is running the Response Group Service) to the list of Internet Explorer trusted sites.
Important
In some situations, you may not be able to log in to the Response Group Configuration Tool from the Front End Server where Response Group Service runs. If this is the case, log on to the Response Group Configuration Tool from a different server or from a client computer.
The following table lists the combinations of operating systems and Web browsers that are supported by the Response Group Configuration Tool.
Note
32-bit or 64-bit versions of the operating systems are supported.
Table 1. Supported combinations of operating systems and Web browsers
| Microsoft Internet Explorer 6 with SP2 | Microsoft Internet Explorer 7 | |
|---|---|---|
Windows Server 2003 with SP2 |
X |
X |
Windows Vista with Service Pack 1 (SP1) |
X |
|
Windows Server 2008 |
X |