Deleting a Workflow
Topic Last Modified: 2009-02-25
Only an Office Communications Server administrator can delete a workflow. When you delete a workflow, the Contact object, agents, groups, and queues that are associated with the workflow are not deleted. They remain in the system and can be reused. If you also want to delete these items from the system, do the following:
- Use the RgsCot.exe utility to delete the Contact object from Active Directory Domain Services (AD DS). For details, see RGSCOT.exe Command-line Options.
- Use the Office Communications Server 2007 R2 Response Group Administration snap-in to delete agents, groups, or queues. For details, see Deleting an Agent, Group, or Queue.
Note
The deleted workflow might continue to appear in the Office Communicator Contact List as Available. The workflow’s presence state is updated to Offline when the user restarts Office Communicator.
To delete a workflow
Log on as a member of the RTCUniversalServerAdmins group.
Open a Web browser, and then connect to https://server-FQDN/rgs/deploy/default.aspx.
Find the workflow that you want to delete, and then click Delete.