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How to: Specify the Time-out for Inactive SALT Voice Response Applications

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This content is no longer actively maintained. It is provided as is, for anyone who may still be using these technologies, with no warranties or claims of accuracy with regard to the most recent product version or service release.

For Speech Server applications written with Speech Application Language Tags (SALT), you can specify the maximum time (in seconds) to allow for the application start page to execute before taking a prescribed action. If the specified time is exceeded, Speech Server responds based on the current state of the application. The following table lists the responses for each case.

Application State When Time-out Is Exceeded Response from Speech Server

The start page is executing and a Simple Message Extension (SMEX) message is not received from the SALT voice response application.

Logs an error and the execution of the page fails.

A request to download a Web resource and the resource has not yet been downloaded.

Aborts the request and, if there is an active call, redirects the caller to a system error page, if one exists.

The phone call is completed and the SALT voice response application fails to close or begins handling a new call.

Logs an error and the application closes.

Any other state.

Resets the interpreter that was servicing the request.

The default time-out for SALT voice response applications is 120 seconds.

Note

Setting the time-out to zero specifies an infinite time-out and is not recommended.

Specifying the Time-out for Inactive SALT Voice Response Applications

To specify the time-out for inactive SALT voice response applications

  1. Open the Speech Server Administrator console.

    For more information, see How to: Start the Speech Server Administrator Console.

  2. In the console tree, expand the applicable group, and then click Servers.

  3. In the details pane, double-click the applicable server.

  4. Click the Advanced tab.

  5. In the Inactive application timeout box, type the number of seconds, and then click OK.