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How to View a List of Devices for a User

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Microsoft Exchange Server 2007 will reach end of support on April 11, 2017. To stay supported, you will need to upgrade. For more information, see Resources to help you upgrade your Office 2007 servers and clients.

 

Applies to: Exchange Server 2007, Exchange Server 2007 SP1, Exchange Server 2007 SP2, Exchange Server 2007 SP3

Users can configure multiple devices for synchronization with Microsoft Exchange Server 2007. This topic explains how to use the Exchange Management Console or the Exchange Management Shell to view a list of mobile devices that are associated with a specific user.

Note

This topic also provides instructions for how to use Microsoft Outlook Web Access to view a list of devices that are associated with a user's mailbox. The user must be logged on to Outlook Web Access to view a list of devices that are associated with their mailbox.

Before You Begin

To perform this procedure, the account you use must be delegated the following:

  • Exchange Server Administrator role and local Administrators group for the target server

For more information about permissions, delegating roles, and the rights that are required to administer Exchange Server 2007, see Permission Considerations.

Procedure

To use Outlook Web Access to view a list of devices for a user

  1. In Outlook Web Access, click Options.

  2. In the Navigation pane, select Mobile Devices.

  3. The list displays a variety of device statistics including the device name, last synchronization time, and status.

    Note

    All mobile devices the user has configured for Exchange ActiveSync are displayed in this list. To determine the correct mobile device, use the device name and the last synchronization time from the list of devices.

To use the Exchange Management Console to view a list of devices for a user

  1. Open the Exchange Management Console.

  2. Under Recipient Configuration, select Mailbox.

  3. Select a user, and then select Manage Mobile Device from the action pane. The Manage Mobile Device dialog box will display a list of all devices that are configured for synchronization.

    Note

    The Manage Mobile Device link is only available in the action pane for users who have established a mobile device partnership with the Exchange server.

To use the Exchange Management Shell to view a list of devices for a user

  • Run the following command:

    Get-ActiveSyncDeviceStatistics -Mailbox:"alias"

For more information about syntax and parameters, see Get-ActiveSyncDeviceStatistics.

For More Information

For more information about mobile devices, see: