Capacity Planning for Call Park
Topic Last Modified: 2010-11-05
The following table describes the Call Park user model that you can use as the basis for capacity planning requirements.
Call Park User Model
| Metric | Per Front End pool (with 8 Front End Servers) | Per Standard Edition server |
|---|---|---|
Park rate |
8 per minute |
1 per minute |
Retrieve parked call rate |
8 per minute |
1 per minute |
Average park duration |
60 seconds |
60 seconds |