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Support and troubleshooting for Azure Kubernetes Service (AKS)

Self help troubleshooting

The AKS troubleshooting documentation provides guidance for how to diagnose and resolve issues that you might encounter when using AKS. These articles cover how to troubleshoot deployment failures, security-related problems, connection issues, and more.

Post a question on Microsoft Q&A

Azure's preferred destination for community support, Microsoft Q&A, allows you to ask technical questions and engage with Azure engineers, Most Valuable Professionals (MVPs), partners, and customers. When you ask a question, make sure you use the azure-kubernetes-service tag. You can also submit your own answers and help other community members with their questions.

If you can't find an answer to your problem using search, you can submit a new question to Microsoft Q&A and tag it with the appropriate Azure service and area.

The following table lists the tags for AKS and related services:

Area Tag
Azure Kubernetes Service azure-kubernetes-service
Azure Container Registry azure-container-registry
Azure storage accounts azure-storage-accounts
Azure Managed Identities azure-managed-identity
Azure RBAC azure-rbac
Microsoft Entra ID Microsoft Entra ID
Azure Policy azure-policy
Azure Virtual Machine Scale Sets virtual-machine-scale-sets
Azure Virtual Network azure-virtual-network
Azure Application Gateway azure-application-gateway
Azure Virtual Machines azure-virtual-machines

Create an Azure support request

Explore the range of Azure support options and choose a plan that best fits your needs. Azure customers can create and manage support requests in the Azure portal.

If you already have an Azure Support Plan, you can open a support request.

Create a GitHub issue

If you need help with the languages and tools for developing and managing AKS, you can open an issue in its GitHub repository.

The following table lists the GitHub repositories for AKS and related services:

Library GitHub issues URL
Azure PowerShell https://github.com/Azure/azure-powershell/issues
Azure CLI https://github.com/Azure/azure-cli/issues
Azure REST API https://github.com/Azure/azure-rest-api-specs/issues
Azure SDK for Java https://github.com/Azure/azure-sdk-for-java/issues
Azure SDK for Python https://github.com/Azure/azure-sdk-for-python/issues
Azure SDK for .NET https://github.com/Azure/azure-sdk-for-net/issues
Azure SDK for JavaScript https://github.com/Azure/azure-sdk-for-js/issues
Terraform https://github.com/Azure/terraform/issues

Stay informed of updates and new releases

Learn about important product updates, roadmap, and announcements in Azure Updates. For information about Azure Virtual Machines, see the Azure blog.

Next steps

Visit the Azure Kubernetes Service (AKS) documentation.