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How to request quota increase for Azure Cosmos DB resources

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APPLIES TO: NoSQL MongoDB Cassandra Gremlin Table

The resources in Azure Cosmos DB have default quotas/limits. However, there may be a case where your workload needs more quota than the default value. In such case, you must reach out to the Azure Cosmos DB team to request a quota increase. This article explains how to request a quota increase for Azure Cosmos DB resources. You will also learn how to enable a subscription to access a region.

Create a new support request

To request a quota increase, you must create a new support request with your workload details. The Azure Cosmos DB team will then evaluate your request and approve it. Use the following steps to create a new support request from the Azure portal:

  1. Sign into the Azure portal.

  2. From the left-hand menu, select Help + support and then select New support request.

  3. In the Basics tab fill the following details:

    • For Issue type, select Service and subscription limits (quotas)
    • For Subscription, select the subscription for which you want to increase the quota.
    • For Quota type, select Azure Cosmos DB

    Create a new Azure Cosmos DB support request for quota increase

  4. In the Details tab, enter the details corresponding to your quota request. The Information provided on this tab will be used to further assess your issue and help the support engineer troubleshoot the problem.

  5. Fill the following details in this form:

    • Description: Provide a short description of your request such as your workload, why the default values aren’t sufficient along with any error messages you are observing.

    • Quota specific fields provide the requested information for your specific quota request.

    • File upload: Upload the diagnostic files or any other files that you think are relevant to the support request. To learn more on the file upload guidance, see the Azure support article.

    • Severity: Choose one of the available severity levels based on the business impact.

    • Preferred contact method: You can either choose to be contacted over Email or by Phone.

  6. Fill out the remaining details such as your availability, support language, contact information, email, and phone number on the form.

  7. Select Next: Review+Create. Validate the information provided and select Create to create a support request.

Within 24 hours, the Azure Cosmos DB support team will evaluate your request and get back to you.

Next steps