Prospect to cash

The Prospect to cash solution provides direct synchronization across Dynamics 365 Supply Chain Management and Dynamics 365 Sales. The Prospect to cash templates that are available with the Data Integration feature enable the flow of data for accounts, contacts, products, sales quotations, sales orders, and sales invoices. While data is flowing, you can perform sales and marketing activities in Sales, and you can handle order fulfillment by using inventory management in Supply Chain Management.

For more information about the Prospect to cash integration, watch the short YouTube video Prospect to cash integration.

In the current version, the Prospect to cash solution provides the following types of direct synchronization:

• Synchronize accounts directly from Sales to customers in Supply Chain Management
• Synchronize products directly from Supply Chain Management to products in Sales
• Synchronize contacts directly from Sales to contacts or customers in Supply Chain Management
• Synchronize sales quotation headers and lines directly from Sales to Supply Chain Management
• Synchronization of sales orders directly between Sales and Supply Chain Management
• Synchronize sales invoice headers and lines directly from Supply Chain Management to Sales

System requirements for Supply Chain Management

Prospect to cash integration is supported on the following versions:

Microsoft Dynamics 365 Finance and Operations, Enterprise edition 7.3 (December 2017)

• Dynamics 365 Finance and Operations, Enterprise edition (December 2017) - Application build 7.3.11971.56116 with Platform Update 12 (7.0.4709.41129)

Dynamics 365 Finance, Enterprise edition (July 2017)

• Dynamics 365 Finance and Operations, Enterprise edition (July 2017) - with platform update 8 (application build 7.2.11792.56024 with platform build 7.0.4565.16212).

• The following hotfixes are required:

  • KB4045570 – This hotfix enables sales order synchronization from Sales to Supply Chain Management via the Data Integration feature. It also provides several other enhancements.

  • KB4036524 – This hotfix enables sales order line synchronization from Supply Chain Management to Sales via the Data Integration feature.

  • KB4036461 – This hotfix enables sales order synchronization from Supply Chain Management to Sales via the Data Integration feature.

    Note

    You only have to install KB4045570 because the installation includes the changes from other hotfixes.

Dynamics 365 Finance and Operations version 1611 (November 2016)

• Dynamics 365 Finance and Operations version 1611 (November 2016) with platform update 8 or higher

• The following hotfixes are required:

  • KB4051266 - Enable sales order synchronization with Data integrator from Supply Chain Management to Sales.

  • KB4037542 - Enable sales order header and line synchronization with Data integrator from Supply Chain Management to Sales.

  • KB4033093 - Support for prospect to cash integration through data entities is required.

    Note

    After you install the hotfixes, you must trigger the following batch job from the SalesPopulateProspectToCash form. This form is hidden because you only need it once. To access the form, log in to the environment and add the following to the URL in your browser address: &mi=action:SalesPopulateProspectToCash, for example, https://ax123456.cloud.test.dynamics.com/?cmp=USMF&mi=action:SalesPopulateProspectToCash. When the form opens, click OK. This will populate a new LineCreationSequnceNumber field in the SalesLine, SalesQuotationLine, and CustInvoiceTrans tables with unique values, and the product list will be refreshed. This is required for the Prospect to cash integration to work.

System requirements for Sales

To use the Prospect to cash solution, you must install the following components:

• Dynamics 365 Sales version 1612 (8.2.1.207) (DB 8.2.1.207) online or a later version
• Prospect to cash solution for Dynamics 365 Sales, version 1.15.0.0 or a later version. The solution is available for download from AppSource. Download Dynamics 365, Prospect to Cash.