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States and billing status of Azure Virtual Machines

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Applies to: ✔️ Linux VMs ✔️ Windows VMs ✔️ Flexible scale sets ✔️ Uniform scale sets

Azure Virtual Machines (VM) instances go through different states. There are provisioning and power states. This article describes these states and highlights when customers are billed for instance usage.

Get states using Instance View

The instance view API provides VM running-state information. For more information, see Virtual Machines - Instance View.

Azure Resources Explorer provides a simple UI for viewing the VM running state: Resource Explorer.

The VM provisioning state is available, in slightly different forms, from within the VM properties provisioningState and the InstanceView. In the VM InstanceView, there's an element within the status array in the form of ProvisioningState/<state>[/<errorCode>].

To retrieve the power state of all the VMs in your subscription, use the Virtual Machines - List All API with parameter statusOnly set to true.

Note

Virtual Machines - List All API with parameter statusOnly set to true retrieves the power states of all VMs in a subscription. However, in some rare situations, the power state may not available due to intermittent issues in the retrieval process. In such situations, we recommend retrying using the same API or using Azure Resource Health to check the power state of your VMs.

Power states and billing

The power state represents the last known state of the VM.

Diagram shows the power states a V M can go through, as described below.

The following table provides a description of each instance state and indicates whether that state is billed for instance usage.

Power state Description Billing
Creating Virtual machine is allocating resources. Not Billed*
Starting Virtual machine is powering up. Billed
Running Virtual machine is fully up. This state is the standard working state. Billed
Stopping This state is transitional between running and stopped. Billed
Stopped The virtual machine is allocated on a host but not running. Also called PoweredOff state or Stopped (Allocated). This state can be result of invoking the PowerOff API operation or invoking shutdown from within the guest OS. The Stopped state might also be observed briefly during VM creation or while starting a VM from Stopped (Deallocated) state. Billed
Deallocating This state is transitional between Running and Deallocated. Not billed*
Deallocated The virtual machine has released the lease on the underlying hardware. If the machine is powered off it is shown as Stopped (Deallocated). If it has entered hibernation it is shown as Hibernated (Deallocated) Not billed*

* Some Azure resources, such as Disks and Networking continue to incur charges.

Example of PowerState in JSON:

{
  "code": "PowerState/running",
  "level": "Info",
  "displayStatus": "VM running"
}

Provisioning states

The provisioning state is the status of a user-initiated, control-plane operation on the VM. These states are separate from the power state of a VM.

Provisioning state Description
Creating Virtual machine is being created.
Updating Virtual machine is updating to the latest model. Some non-model changes to a virtual machine such as start and restart fall under the updating state.
Failed Last operation on the virtual machine resource was unsuccessful.
Succeeded Last operation on the virtual machine resource was successful.
Deleting Virtual machine is being deleted.
Migrating Seen when migrating from Azure Service Manager to Azure Resource Manager.

OS Provisioning states

OS Provisioning states only apply to virtual machines created with a generalized OS image. Specialized images and disks attached as OS disk don't display these states. The OS provisioning state isn't shown separately. It's a substate of the Provisioning State in the VM InstanceView. For example, ProvisioningState/creating/osProvisioningComplete.

Diagram shows the O S provisioning states a V M can go through, as described below.

OS Provisioning state Description
OSProvisioningInProgress The VM is running and the initialization (setup) of the Guest OS is in progress.
OSProvisioningComplete This state is a short-lived state. The virtual machine quickly transitions from this state to Success. If extensions are still being installed, you continue to see this state until installation is complete.
Succeeded The user-initiated actions have completed.
Failed Represents a failed operation. For more information and possible solutions, see the error code.

Troubleshooting VM states

To troubleshoot specific VM state issues, see Troubleshoot Windows VM deployments and Troubleshoot Linux VM deployments.

To troubleshoot hibernation, see Troubleshoot VM hibernation.

For other troubleshooting help visit Azure Virtual Machines troubleshooting documentation.

Next steps