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Check Surface Hub warranty status

  • นำไปใช้กับ: Surface Hub, Surface Hub 2S

Important

Support for Surface Hub 2S devices running Windows 10 Team edition ends on October 14, 2025. To avoid service disruption, we recommend using the seamless software migration option to move to Microsoft Teams Rooms on Windows at any time before the end of support.

Unlike the standard versions of Windows 10, there's no extended support option for Windows 10 Team edition when support ends.

You can check the warranty status directly from Surface Hub or from the cloud, via the Surface Support for Business Online Service Center or the Microsoft Intune admin center.

Check warranty status from Surface Hub

  1. On Surface Hub, open the Start menu. Select All Apps > Surface app.
  2. Select Warranty & Services. Warranty information is displayed.

Check warranty status via Surface Support for Business Online Service Center

  1. Go to the Surface Support for Business Online Service Center.

  2. Enter the Country/Region and Serial Number. Add the characters shown and select Submit.

    Screenshot of Surface Support for Business Online Service Center.

Check warranty status in Surface Management Portal

  1. Sign in to the Intune Admin Center

  2. Select All Services > Surface Management Portal. This takes you to the main page of the Surface Management Portal that displays information for all your Surface devices.

    Screenshot of Surface Management Portal.

  3. Under Warranty and coverage, select View report . Screenshot of Select view report under Warranty and coverage.

  4. To filter for Surface Hub devices, select Add filter. From the dropdown menu, select Device model > Apply.

  5. After the filter is applied, select Device model: All. From the dropdown menu, choose your Surface Hub model and then select Apply.

    Screenshot of filter for Surface Hub model.